Home
 > search for

Featured Documents related to » act contact manage



ad
Get Free ERP Systems Comparisons Now

Find the best ERP software solution for your business!

Use the software selection tool employed by IT professionals in thousands of selection projects per year. FREE software comparisons based on your organization's unique needsquickly and easily!
Register to access your free comparison reports and more!

Country:

 Security code
Already have a TEC account? Sign in here.

Documents related to » act contact manage


Contact Center Buyer s Guide
Customer-centric businesses know the key to their success is earning their customer’s business—not just at point of sale, but at every point of contact. VoIP has dramatically transformed telecom, and is now doing the same in the contact center. Download this Buyer’s Guide for a better understanding of the VoIP value proposition, as well as what you need to consider when making the decision to adopt VoIP in your contact center.

ACT CONTACT MANAGE: Contact Center Buyer s Guide Contact Center Buyer s Guide Source: Ziff Davis Document Type: White Paper Description: Customer-centric businesses know the key to their success is earning their customer’s business—not just at point of sale, but at every point of contact. VoIP has dramatically transformed telecom, and is now doing the same in the contact center. Download this Buyer’s Guide for a better understanding of the VoIP value proposition, as well as what you need to consider when making the
8/17/2012 4:46:00 PM

Novell Uses XML, LDAP, NDS to Manage AD, IOS, etc.
Novell’s new DirXML directory will use XML and LDAP to seamlessly manage legacy directories from an NDS platform. Get ready for the Acronym Wars.

ACT CONTACT MANAGE: its marketing message and attract a new generation of customers to buy into its directory-centric e-business strategy. A key piece of that strategy is the DirXML metadirectory, which Novell demonstrated in beta form at its BrainShare conference in Salt Lake City. DirXML enables Novell s NDS eDirectory to inherit information from the many legacy directories in an enterprise and display it to an administrator, who can then manipulate and manage that information from the eDirectory interface. DirXML uses
4/14/2000

Thou Shalt Manage (and Cherish) Thy (Best) Suppliers
Read this in-depth report from TEC Analyst P.J. Jakovljevic to find out why supplier management is crucial. In its recent report, Shifting C-level Business Priorities as the Recovery Takes Hold, Saugatuck Technologies claims that top business priorities are returning to a pattern more consistent with a growth economy. Read this in-depth report from TEC Analyst P.J. Jakovljevic to find out why supplier management is crucial.

ACT CONTACT MANAGE: supplier price increases can impact margins only temporarily (if the market can bear even that much).  With the advent of the Internet (and the so-called “global village”), virtualization, and outsourcing, organizations are relying on ever more suppliers. A company relies on its suppliers and contractors to support its trading network, and if it doesn’t manage them properly, then its business is at risk. There is simply a risk of not being able to meet new profitability targets due to eroding
11/12/2010 1:41:00 PM

Thou Shalt Manage Human Capital Better
Although the human resources department has long been seen as a necessary evil at best, the scope of human resources management systems (HRMS) has been extended to include recruiting, competency management, training, time management, performance management, and so forth.

ACT CONTACT MANAGE: enrolling in benefits, changing contact information, enrolling in training, applying for a position, etc. On the other hand, such modules deliver key HR information to managers desktops, such as turnover, competency gap analysis, compensation analysis, headcount, and cost analysis (actual versus budgeted). Web self-service applications enable business line managers to access selected reports, performance indicators, graphs, etc., as well as view information on their employees, complete and transmit a
9/26/2006

The 2007 Application Security Trends Report
The Internet continues to be a powerful force for driving business activity, and is increasingly being used by organizations to manage internal corporate data and operational activities. Indeed, the online presence of a business or organization depends on the use of Web applications to store, transmit, and manage confidential information. So do you know where your top Web application vulnerabilities are?

ACT CONTACT MANAGE: force for driving business activity, and is increasingly being used by organizations to manage internal corporate data and operational activities. Indeed, the online presence of a business or organization depends on the use of Web applications to store, transmit, and manage confidential information. So do you know where your top Web application vulnerabilities are? The 2007 Application Security Trends Report style= border-width:0px; />   comments powered by Disqus Related Topics:   Security,   Acces
8/22/2007 3:31:00 PM

iCON


ACT CONTACT MANAGE: iCON is a software-as-a-service (SaaS) product that lets you manage your entire HR business portfolio under a single, Web-based system.

Agiline CRM


ACT CONTACT MANAGE: Agiline CRM helps businesses know and maintain their customers. Agiline CRM is an enterprise-level CRM solution that provides coordination between customer care (service and support), sales, marketing, and other functions that touch your customers.

Leveraging Intellectual Property: How to Manage IP Across Your Organization
Leveraging corporate knowledge and intellectual property (IP) across the organization is a complex challenge. But an IP management system can help cut through the complexity, capture inputs from all relevant sources, and offer control over the entire process. The solution should be comprehensive, while conferring the right mix of process control and flexibility. (Part Two of a two-part series.)

ACT CONTACT MANAGE: Across Your Organization Source: Exact Document Type: White Paper Description: Leveraging corporate knowledge and intellectual property (IP) across the organization is a complex challenge. But an IP management system can help cut through the complexity, capture inputs from all relevant sources, and offer control over the entire process. The solution should be comprehensive, while conferring the right mix of process control and flexibility. (Part Two of a two-part series.) Leveraging Intellectual
7/14/2006 2:36:00 PM

Manage the Change or Change the Management during an ERP Software Selection: The Change » The TEC Blog
    About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s software selection process. --> Feb 18 Posted on 18-02-2010 --> Manage the

ACT CONTACT MANAGE: change management, ERP, marriage, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
18-02-2010

The Truth about Agent Training and Turnover in the Contact Center
Assumption: Call center turnover will always be higher than you want, no matter what you do. If this is true (and a mounting body of research suggests it is), you’ll need to complement rewards such as bonus pay, flex time, and public recognition with other means of getting the most productivity from your agents before they head for greener pastures.

ACT CONTACT MANAGE: and Turnover in the Contact Center The Truth about Agent Training and Turnover in the Contact Center Source: Panviva Document Type: White Paper Description: Assumption: Call center turnover will always be higher than you want, no matter what you do. If this is true (and a mounting body of research suggests it is), you’ll need to complement rewards such as bonus pay, flex time, and public recognition with other means of getting the most productivity from your agents before they head for greener
1/9/2007 9:08:00 AM

Taking the “Geek” out of Your Web Site Management Strategy
The evolution of interfaces to web content has changed the way companies manage their web sites. On one hand, it's easier than ever to manage digital content. But on the other, with the advent of Web 2.0, there's still a lot you need to know to maximize your web content—and your sales and customer relationships. Learn how software-as-a-service (SaaS) can play an important role in your web content management strategies.

ACT CONTACT MANAGE: Hot Air for the Manufacturing Enterprise Quality Management ERP Industry Consolidation: A New Trend or an Ongoing Process? Acronym-Related White Papers: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
3/3/2008 1:32:00 PM


Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others