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Abstract:
Customer Focused Self-service: Building the Balanced Business Case.Solutions and Other Documents to Characterize Your Purchase,
In Relation To Customer Focused Self-service. Countless customers are engaging in self-service, in the process helping companies
save millions by deflecting service interactions (...)
Excerpt related to
building a knowledge base:
Customer Focused Self-service: Building the Balanced Business Case.Solutions and Other Documents to Characterize Your Purchase,
In Relation To Cust...
Published:
2010-03-11
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Abstract:
10 Principles for Knowledge Management Success. Search for Software and Other Documents for Your Project and Knowledge Management
Success. Knowledge management (KM) can mean different things to an organization depending upon the nature of the initiative.
KM is not a technology or set of methodologies, but (...)
Excerpt related to
building a knowledge base:
10 Principles for Knowledge Management Success. Search for Software and Other Documents for Your Project and Knowledge Management
Success. Knowledg...
Published:
2010-03-11
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Excerpt related to
building a knowledge base:
... 4. Maintaining Knowledge — While building the knowledge
base is the starting block for the SKM system’s instance, maintaining the content relevancy and ...
Published:
2009-01-08
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Abstract:
In PeopleSoft’s case, the fact remains that it is still the best-attuned offering (in terms of pricing, vertical extensions,
customizability, professional service approach, etc.) to the needs of large, service-oriented enterprises, or for ‘greenfield’
sites. However, to put things in the right pers (...)
Excerpt related to
building a knowledge base:
In PeopleSoft’s case, the fact remains that it is still the best-attuned offering (in terms of pricing, vertical extensions,
customizability, prof...
Published:
2002-06-24
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Excerpt related to
building a knowledge base:
... industry ERP knowledge bases (list of criteria used to evaluate business software) is
probably the largest knowledge base created by TEC. When building it, we
...
Published:
2009-09-22
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Abstract:
The latest generation of quote-to-order systems uses knowledge-based software to help reduce an organization’s dependence
on its highly skilled experts. The ability to harness a company’s intellectual property and know-how helps build competitive
advantage. (...)
Excerpt related to
building a knowledge base:
The latest generation of quote-to-order systems uses knowledge-based software to help reduce an organization’s dependence
on its highly skilled ex...
Published:
2007-11-19
-
Abstract:
The latest generation of quote-to-order systems uses knowledge-based software to help reduce an organization’s dependence
on its highly skilled experts. The ability to harness a company’s intellectual property and know-how helps build competitive
advantage. (...)
Excerpt related to
building a knowledge base:
The latest generation of quote-to-order systems uses knowledge-based software to help reduce an organization’s dependence
on its highly skilled ex...
Published:
2007-11-19
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Abstract:
Improving Proposal Management through Collaboration. Applications and Other Reports to Delineate Your Acquisition, In Relation
To Improving Proposal Management through Collaboration Companies typically manage their proposal generation efforts using
word processing documents, e-mail, and spreadsheets. Howe (...)
Excerpt related to
building a knowledge base:
Improving Proposal Management through Collaboration. Applications and Other Reports to Delineate Your Acquisition, In Relation
To Improving Proposa...
Published:
2010-03-11
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Abstract:
Walk the halls of any business, stand around any water cooler, and you’ll hear it. People are talking about last night’s
TV show, what their families are up to, even what the weather will be. But wait, there’s something more. Hear it? They’re
talking about work—projects and problems, ideas (...)
Excerpt related to
building a knowledge base:
Capturing Untapped Business Value through Informal Learning. Source: Saba Software. Document Type: White Paper Description:
Walk the ...
Published:
2010-03-11
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Abstract:
Building on the limitations of traditional learning management systems—e.g., in federating information to external reps,
SumTotal’s Extended Enterprise solution can bring about the efficient delivery of knowledge for the strategic purpose of transforming
business performance. See how this platform ca (...)
Excerpt related to
building a knowledge base:
... Source: SumTotal Systems. Document Type: White Paper Description: Building on the ...
solution can bring about the efficient delivery of knowledge for the strategic ...
Published:
2011-03-09
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Abstract:
In going through a business decision process for complex technology selections, more and more use is being made of technologically
driven processes using Decision support tools and captured knowledge. The use of these systems and the capability to drive
a solution from them assumes an ability to accurate (...)
Excerpt related to
building a knowledge base:
In going through a business decision process for complex technology selections, more and more use is being made of technologically
driven processe...
Published:
2001-05-30
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Abstract:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure that its appetite will remain in check for very long. (...)
Excerpt related to
building a knowledge base:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure th...
Published:
2002-03-08
-
Abstract:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure that its appetite will remain in check for very long. (...)
Excerpt related to
building a knowledge base:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure th...
Published:
2002-03-08
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Abstract:
This tutorial, part 2 of a two part series on Knowledge Based Selection, demonstrates the selection processes and capabilities
of Knowledge Based Selection Methods and Tools. These tools, integrated with business decision making procedures, can arguably
reduce selection risk and improve chances for succ (...)
Excerpt related to
building a knowledge base:
This tutorial, part 2 of a two part series on Knowledge Based Selection, demonstrates the selection processes and capabilities
of Knowledge Based ...
Published:
2001-05-31
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Abstract:
Insecure data. Heavy fines due to non-compliance. Loss of customers and reputation. It adds up to a nightmare scenario that
businesses want to avoid at all costs. However, this nightmare is preventable: knowledge base-driven data security solutions
can be critical tools for enterprises wanting to secure (...)
Excerpt related to
building a knowledge base:
... However, this nightmare is preventable: knowledge base-driven data
security solutions can be critical tools for enterprises wanting to secure not only their ...
Published:
2010-03-11
-
Abstract:
In going through a business decision process for complex technology selections, more and more use is being made of technologically
driven processes using Decision support tools and captured knowledge. The use of these systems and the capability to drive
a solution from them assumes an ability to accurate (...)
Excerpt related to
building a knowledge base:
In going through a business decision process for complex technology selections, more and more use is being made of technologically
driven processe...
Published:
2001-05-30
-
Abstract:
It is now imperative that businesses be prudent. With rising volumes of data, traditional analytical techniques may not be
able to discover valuable data. Consequently, data mining technology becomes important. Here is a framework to help understand
the data mining process. (...)
Excerpt related to
building a knowledge base:
It is now imperative that businesses be prudent. With rising volumes of data, traditional analytical techniques may not be
able to discover valuab...
Published:
2009-06-19
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Abstract:
In the past year the traditional consulting houses have executed major initiatives to counter the challenges of the pure
play and fringe market invaders. Being big doesn't mean being slow, as these Behemoths have demonstrated – once they tuned
in to the new market realities. (...)
Excerpt related to
building a knowledge base:
In the past year the traditional consulting houses have executed major initiatives to counter the challenges of the pure play
and fringe market in...
Published:
2000-06-02
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Abstract:
With a large investment in architecture made early, PeopleSoft has so far resisted the downturn in the market and has gained
ground by making its core applications a compelling choice. However, the company has tempted the fate with touting that its
product architecture would make it bulletproof to the we (...)
Excerpt related to
building a knowledge base:
With a large investment in architecture made early, PeopleSoft has so far resisted the downturn in the market and has gained
ground by making its ...
Published:
2002-06-20
-
Abstract:
This tutorial, part 2 of a two part series on Knowledge Based Selection, demonstrates the selection processes and capabilities
of Knowledge Based Selection Methods and Tools. These tools, integrated with business decision making procedures, can arguably
reduce selection risk and improve chances for succ (...)
Excerpt related to
building a knowledge base:
This tutorial, part 2 of a two part series on Knowledge Based Selection, demonstrates the selection processes and capabilities
of Knowledge Based ...
Published:
2001-05-31