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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 call centre design


eBECS Limited
eBECS is a specialist in the design and delivery of solutions for manufacturing, distribution and the extended supply chain. eBECS delivers world class

call centre design  Limited eBECS is a specialist in the design and delivery of solutions for manufacturing, distribution and the extended supply chain. eBECS delivers world class Lean and agile business solutions using Microsoft Dynamics AX and Dynamics CRM. Its solutions streamline and integrate processes, minimise waste, optimise the supply chain and manage demand-driven operations. eBECS is a global company with a personal touch and takes enormous pride in its ability to reference a large client base. eBECS has also

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Core PLM for Discrete Industries

The foundation of product lifecycle management (PLM) for the discrete manufacturing industries is product data management (PDM). It covers design and product-related aspects of PLM including management of material specifications, product structures, production processes, design tools, document management, and design collaboration. 

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Nearshoring: Looking Closer to Home


Companies looking for savings but worried about the risks and cultural barriers involved in offshore outsourcing, whose business processes have a strong customer focus or regulations-driven reporting element, could benefit from nearshoring. Nearshoring involves outsourcing work to companies with the economic benefits of an offshore location, but a closer cultural, linguistic, and geographic fit with the user organisation.

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Your Guide to OS Virtualization


Today’s information technology (IT) organizations are dealing with the consequences of exploding infrastructure complexity. At the root of the problem is uncontrolled server sprawl—servers provisioned to support a single application. Organizations that have implemented hardware virtualization have unwittingly created a new problem: operating system (OS) sprawl. IT organizations have to find ways to address this critical challenge—today.

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Evolution to Revolution: The Test Automation Maturity Curve


The evolution of test automation towards data-driven and key/action word frameworks reflects the realization that the process becomes more efficient if there is less code to develop and maintain. Instead of taking twenty years to evolve towards efficiency, you can take a revolutionary leap with a code-free approach that makes it easier to implement, manage, and maintain automated tests.

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Vendor Defends Its Strongholds with Focused Enterprise Resource Planning Solution


Strategic Systems International (SSI) needs no special introduction to British process industries (such as consumer products manufacturers and whisky distillers), but it largely remains a well-kept secret elsewhere.

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UCN inContact Selected as the First Hosted System to Support a Statewide 2-1-1 Intelligent Call Handling Platform


Washington Information Network 2-1-1 (WIN 211), was the non-profit organization tasked with implementing an integrated call center solution in the State of Washington (US). WIN 211’s challenge was to define system requirements, and select a vendor that could interconnect eight call centers into a single, cohesive information service system. For a solution, it turned to UCN inContact.

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Using Supply Chain Design and Optimization to Reduce Inventory


Historically, companies have invested in tactical and operational supply chain technology solutions. These solutions helped model and operate existing supply chains, without addressing overall supply chain design and strategy. Companies are increasingly turning to strategic solutions such as supply chain design and optimization (SCDO) to help satisfy customer demand while balancing limitations on supply and the need for operational efficiency.

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How Retailers are Answering the Call of Mobile Shopping


Find out what you need to know about mobile shopping from every key angle in Answering the Call: Emerging Best Practices in Consumer Mobile.

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The CIO’s New Guide to Design of Global IT Infrastructure


Technology has enabled businesses to become highly distributed—whether across a region or around the globe. This paper explores the business imperatives that are driving enterprise IT design today, and presents five key principles chief information officers (CIOs) are using to redesign business infrastructures. It also explains how wide-area network (WAN) solutions can help hold distributed organizations together.

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Common Pitfalls in Dashboard Design


Dashboards are a popular means to deliver important information at a glance, but their potential is rarely realized. The best software in the world will not produce a useful dashboard without effective visual design. To better understand the concept of business intelligence dashboards in the first place, it is thus vital to understand the common pitfalls of dashboard design.

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Cre8tive Technology and Design


Cre8tive Technology and Design is a dedicated enterprise resource planning (ERP) software solutions partner for Epicor. Being customer-centric, it provides companies with solutions that will best fit their needs, with a rapid return on investment and a low total cost of ownership. By understanding its clients' business model and requirements, Cre8tive Technology provides efficient solutions and peerless customer service, using proven processes and procedures.

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