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Comprehensive Operation Support Systems and Customer Care Solution
Persistent delivered web-based sales support and customer service solutions to a broadband data and VOIP provider. We helped our client rapidly build and deploy

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Help Desk for the Health Care Industry
Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bas...
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Documents related to » canon printer technical support


Analysis of Novell's Announced Support for Sun's Solaris 8 Operating Environment
We do not see Sun Solaris administrators implementing any Novell NDS package.

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Is There a Street Corner for a Vendor-neutral Third Party Support and Maintenance Provider?
Although Rimini Street's client base is still budding, the third party provider of support and maintenance has been quite bullish, owing to the accelerating

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Technical White Paper: iSCSI Boot
Reducing costs and increasing the quantity and availability of data have always been concerns for IT departments. Booting up with a local area network (LAN) has

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Support the Era of the App with End-to-end Network and Application Performance Visibility
More and more, it seems that traditional performance management is not enough, with more factors and interrelationships for companies to consider than ever

canon printer technical support  performance management, business performance, network performance, application performance, network performance monitoring, NPM, application performance management, APM Read More
LTCH Picks Spinnaker for SAP Third-party Support
My recent blog post said that third-party software service and maintenance providers continue to peel off lucrative maintenance contracts from large vendors one

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In the mid-2000s there was a beginning of public discussions and a surge in market awareness about support @ maintenance (S@M) alternatives for users of

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Rimini Street: Third-party ERP Support Is an Idea Whose Time Has Come
What has made Rimini Street a leader in the third-party enterprise software service and maintenance (S&M) cottage industry? TEC principal analyst P.J

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Ten Cooling Solutions to Support High-density Server Deployment
High-density servers offer a significant performance per-watt benefit. However, they can present a significant cooling challenge. Most data centers are designed

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Compaq Partners with Red Hat in Linux Support Deal
Compaq Computer Corp. and Red Hat, Inc. announced that Compaq will provide call center support for the Red Hat Linux operating system.

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iWeb Agilewiz BPMS - iWeb Technical Framework


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Building a Customer-centric Enterprise Knowledge Base for Improved Customer Support
Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their

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How Performance Support Creates High-performance Employees
Performance support helps keep workers on track. But truly effective performance support communicates company-specific “when, what, and how” information, in the

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Minimizing the Total Cost of Technical Support for Enterprise Applications
Many organizations don’t follow formalized processes for technical support evaluation. However, technical support is a vital component of any enterprise

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Industry Support in WCM
If you're looking for web content management systems (WCM), I have some stats that might help you key into the features you'd expect to come standard.Here

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