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Abstract:
By focusing on improving and optimizing the processes instead of only the departments, any user company should be better
aligned and prepared to take on the challenges ahead. (...)
Excerpt related to
contact database manager:
By focusing on improving and optimizing the processes instead of only the departments, any user company should be better aligned
and prepared to t...
Published:
2006-01-11
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Abstract:
Building the Small Contact Center.Solutions and Other Documents to Characterize Your Purchase, In Relation To Building the
Small Contact Center. Until recently, customer interaction technologies were often considered too complex and costly for all
but the largest businesses to justify. But today that pict (...)
Excerpt related to
contact database manager:
Building the Small Contact Center.Solutions and Other Documents to Characterize Your Purchase, In Relation To Building the
Small Contact Center. Un...
Published:
2010-03-11
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Abstract:
TEC recently reviewed Maximizer Enterprise 8. Tailored to the latest Internet technology, the offering is aggressively priced.
Rich functionality is offered in a three-module structure that continues to compete in the demanding "best fit," customer
relationship management, small and medium enterprise mar (...)
Excerpt related to
contact database manager:
TEC recently reviewed Maximizer Enterprise 8. Tailored to the latest Internet technology, the offering is aggressively priced.
Rich functionality ...
Published:
2004-09-23
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Abstract:
In this article we describe author's experience with the distributed development of multi-lingual three-tier Java/ CORBA/database
Internet applications. We believe that the described tips and tricks of trade may be of great use to readers who are involved
with Java applications development. (...)
Excerpt related to
contact database manager:
In this article we describe author's experience with the distributed development of multi-lingual three-tier Java/ CORBA/database
Internet applica...
Published:
2003-02-01
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Abstract:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are
seeking a more specialized and industry specific tool. From the larger organization to the smallest customers, CRM buyers
are expecting their applications to follow their business mode (...)
Excerpt related to
contact database manager:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are seeking
a more specialize...
Published:
2003-05-28
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Abstract:
After a long history as a contact management and relationship tracking tool, ACT! 2005, is expanding to offer more sales
force automation features for small to midsize businesses. Now available in a workgroup version, it offers new templates,
enhanced opportunity management, additional security, contact (...)
Excerpt related to
contact database manager:
After a long history as a contact management and relationship tracking tool, ACT! 2005, is expanding to offer more sales force
automation features...
Published:
2004-08-31
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Abstract:
Your Challenge: Get Decision Makers' Approval for a Total Customer Relationship Management. Specific, Measurable, Achievable,
Relevant and Time-Bound. Small to medium businesses (SMB) want to stay competitive, increase revenue, and remain profitable
at the same time. This can be a challenge. Whether compa (...)
Excerpt related to
contact database manager:
Your Challenge: Get Decision Makers' Approval for a Total Customer Relationship Management. Specific, Measurable, Achievable,
Relevant and Time-Bou...
Published:
2010-03-11
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Abstract:
Take a tip from the professionals about sales force automation.You'll wonder how you ever managed without it.Free download!
No matter how effective your sales staff is, there’s always room to boost efficiency and increase sales. But how you go about
doing so may be a point of contention. Sales force aut (...)
Excerpt related to
contact database manager:
Take a tip from the professionals about sales force automation.You'll wonder how you ever managed without it.Free download!
No matter how effective...
Published:
2010-03-11
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Abstract:
Your Challenge: Get Decision Makers' Approval for Next Generation HRO Technology. Specific, Measurable, Achievable, Relevant
and Time-Bound. Almost everything you know about human resources (HR) outsourcing is about to change. The future is about
single-source integration, and there are key new technologi (...)
Excerpt related to
contact database manager:
Your Challenge: Get Decision Makers' Approval for Next Generation HRO Technology. Specific, Measurable, Achievable, Relevant
and Time-Bound. Almost...
Published:
2010-03-11
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Abstract:
Six Key Elements to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond. Read Online
White Paper about Six Key Elements to Delivering a Consistent Outstanding Customer Experience. Customers are the lifeblood
of any business, and receiving quality customer service is a (...)
Excerpt related to
contact database manager:
Six Key Elements to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond. Read Online
White Paper about Six Key...
Published:
2010-03-11
-
Excerpt related to
contact database manager:
... Your point on testing the lead database is a good reminder and makes me think of how
companies primarily see their database as a source of contact lists, not ...
Published:
2008-06-09
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Abstract:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are
seeking a more specialized and industry specific tool. From the larger organization to the smallest customers, CRM buyers
are expecting their applications to follow their business mode (...)
Excerpt related to
contact database manager:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are seeking
a more specialize...
Published:
2003-05-28
-
Excerpt related to
contact database manager:
... the association began migrating to the Force.com platform in 2008 since the non-profit organization wanted
a unified comprehensive contact database for its ...
Published:
2010-07-15
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Abstract:
E-mail Response Management. Download Free IT Research Guides on E-mail Response Management. E-mail inquiries for the customer
service sector are expected to explode from 2.9 billion messages in 2005, to 7.2 billion by 2010. This means that a company’s
online relationship with customers will be increasin (...)
Excerpt related to
contact database manager:
E-mail Response Management. Download Free IT Research Guides on E-mail Response Management. E-mail inquiries for the customer
service sector are ex...
Published:
2010-03-11
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Abstract:
AccountMate Software has been a player in the middle market for over twenty years. In the past several years it has been
acquired by several global companies. Recently AccountMate's management has purchased the company and once again it is independent
and able to chart its own course. (...)
Excerpt related to
contact database manager:
... Other systems and third-party applications can be integrated so all company data is viewed as a single
database. ... Contact Manager. ...
Published:
2005-01-20
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Abstract:
Employee and Manager Self-Service: a Virtual Chameleon in the Workplace.Papers and Other Software Complex System to Use In
Your Complex System for Employee and Manager Self-Service. In order for employee self-service (ESS) and manager self-service
(MSS) technology to be effective, it must serve multiple p (...)
Excerpt related to
contact database manager:
Employee and Manager Self-Service: a Virtual Chameleon in the Workplace.Papers and Other Software Complex System to Use In
Your Complex System for ...
Published:
2010-03-11
-
Abstract:
AccountMate Software has been a player in the middle market for over twenty years. In the past several years it has been
acquired by several global companies. Recently AccountMate's management has purchased the company and once again it is independent
and able to chart its own course. (...)
Excerpt related to
contact database manager:
... Other systems and third-party applications can be integrated so all company data is viewed as a single
database. ... Contact Manager. ...
Published:
2005-01-20
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Abstract:
When people's lives or financial transactions are at risk, proper Security Incident handling is of extreme importance. (...)
Excerpt related to
contact database manager:
When people's lives or financial transactions are at risk, proper Security Incident handling is of extreme importance.
Published:
2000-03-17
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Excerpt related to
contact database manager:
... s project manager for your account, it is invaluable to talk about the output you want
to see. After all, some data are not relatable in a database because the ...
Published:
2011-03-28
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Abstract:
The best CRM choice for Global Refund. Read TEC's whitepaper here! Swiss financial services company Global Refund needed to
replace its antiquated customer relationship management (CRM) system. To find a mobile-enabled, user-friendly solution that
could handle the company’s 15 million yearly transaction (...)
Excerpt related to
contact database manager:
TEC Original Research. Every day, TEC's analysts and software selection experts bring you valuable, accessible, up-to-date
research ...
Published:
2010-03-11