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Abstract:
Onyx Software is one of the few direct competitors of Siebel Systems with a solid chance at long-term success in the CRM
market. A strong customer focus and a commitment to a 100% web-based architecture are just two of its critical success factors.
Find out how Onyx is staking its claim. (...)
Excerpt related to
crm devices:
Onyx Software is one of the few direct competitors of Siebel Systems with a solid chance at long-term success in the CRM market.
A strong custome...
Published:
2000-12-04
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Abstract:
Social networking has collided with customer relationship management, and it's turning the relationship between businesses
and their customers upside down. Today, businesses are using social networking sites like Facebook and MySpace or, as is the
case with Procter & Gamble, developing their own social n (...)
Excerpt related to
crm devices:
Social networking has collided with customer relationship management, and it's turning the relationship between businesses
and their customers ups...
Published:
2007-10-24
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Excerpt related to
crm devices:
... Access rights and rules for data transfer between mobile devices and the core CRM
solution should be very well defined to not only stop intruders from ...
Published:
2011-09-06
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Abstract:
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to
provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon
of CRM. (...)
Excerpt related to
crm devices:
CRM itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide
explanation and m...
Published:
2001-10-19
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Abstract:
Plex Online integrates with salesforce.com's Sales Cloud 2. TEC interviews Patrick Fetterman, vice president of marketing
at Plex Systems. In early 2011 Plex Systems announced that it has integrated its software-as-a-service (SaaS) enterprise resource
planning (ERP) product with salesforce.com’s Sales C (...)
Excerpt related to
crm devices:
Plex Online integrates with salesforce.com's Sales Cloud 2. TEC interviews Patrick Fetterman, vice president of marketing
at Plex Systems. In early...
Published:
2011-01-28
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Abstract:
P.J. Jakovljevic clarifies the market positioning of Sage's enterprise resource planning (ERP) and customer relationship management
(CRM) portfolios. Having developed an extraordinary customer experience (ECE) strategy—“Enrich, Connect, Grow”—Sage is firming
up its enterprise resource planning (ER (...)
Excerpt related to
crm devices:
PJ Jakovljevic clarifies the market positioning of Sage's enterprise resource planning (ERP) and customer relationship
management (CRM) portfolio...
Published:
2011-05-13
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Abstract:
Cell phones, smartphones, and similar mobile devices are beginning to play an active role in customer relationship management;
many of these handheld devices are capable of handling field service and sales, and can make business intelligence available
to users. (...)
Excerpt related to
crm devices:
Cell phones, smartphones, and similar mobile devices are beginning to play an active role in customer relationship management;
many of these handh...
Published:
2007-02-19
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Abstract:
Medical Device Manufacturers Can Leverage ERP/CRM Software to Facilitate FDA Compliance. Find Free Device and Other Solutions
to Define Your Project In Relation To FDA Compliance and ERP/CRM Software. The US Food and Drug Administration (FDA) requires
pharmaceuticals and medical device companies to comply (...)
Excerpt related to
crm devices:
Medical Device Manufacturers Can Leverage ERP/CRM Software to Facilitate FDA Compliance. Find Free Device and Other Solutions
to Define Your Projec...
Published:
2010-03-11
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Abstract:
This white paper reveals the results of a survey that examined how companies can intelligently manage devices to create value,
and to look at implications for improving energy efficiency. While recognizing there are challenges facing smart management
of devices, one third of those who responded to a rela (...)
Excerpt related to
crm devices:
Managing Devices Intelligently: Hurdles Remain, but a Promising Opportunity. Source: Wipro Technologies.
Document Type: White Paper ...
Published:
2011-08-08
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Abstract:
Beating Compliance and Competitors: Business Solutions for Medical Device Manufacturers. Get Free Case Studies and Other Software
to Use In Your Decision related to Medical Device Manufacturers. To stay ahead of the competition, medical device manufacturers
must find ways to speed product development, cre (...)
Excerpt related to
crm devices:
Beating Compliance and Competitors: Business Solutions for Medical Device Manufacturers. Get Free Case Studies and Other Software
to Use In Your De...
Published:
2010-03-11
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Abstract:
Interconnection between vendors, suppliers, customers and employees through ERP and CRM tools, has become a competitive edge.
Like ERP and CRM infrastructures, a Public Key infrastructure has become an enabler of business objectives. PKI provides a
systematic approach to information security. (...)
Excerpt related to
crm devices:
... and Secure Messaging and additional toolkits, Secure ERP and CRM Solutions make ...
achieved by establishing an encrypted tunnel for users and devices to exchange ...
Published:
2003-12-24
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Excerpt related to
crm devices:
... the launch of a new brand and a corporate focus on Mobile CRM in 2008, including the
rollout of next-generation Mobile CRM for BlackBerry and iPhone devices. ...
Published:
2010-06-02
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Abstract:
Front-office vendors Baan Co. and SalesLogix Inc. round out their customer-relationship management application suites adding
new marketing, service, and E-commerce capabilities. (...)
Excerpt related to
crm devices:
Front-office vendors Baan Co. and SalesLogix Inc. round out their customer-relationship management application suites adding
new marketing, servic...
Published:
2000-03-17
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Excerpt related to
crm devices:
... It is fully web based, and can run on multiple databases, operating systems, and stationery or mobile
devices. Agresso CRM is being rolled out globally via ...
Published:
2008-01-14
-
Abstract:
Social networking has collided with customer relationship management, and it's turning the relationship between businesses
and their customers upside down. Today, businesses are using social networking sites like Facebook and MySpace or, as is the
case with Procter & Gamble, developing their own social n (...)
Excerpt related to
crm devices:
Social networking has collided with customer relationship management, and it's turning the relationship between businesses
and their customers ups...
Published:
2007-10-24
-
Abstract:
Organizations today are looking for low-risk solutions that provide immediate value. This paper introduces a set of solutions
that offers a range of processes to address major phases of the customer life cycle. These rapid deployment customer relationship
management (CRM) solutions give companies a live, (...)
Excerpt related to
crm devices:
Build Your Own SAP CRM Solution—and Know Exactly How Much It Will Cost. Source: SAP. Document Type: White
Paper Description: Organizations ...
Published:
2011-03-15
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Abstract:
Learn how communication-enabled business processes (CEBPs)—processes enabled by communication systems that are tightly integrated
with business applications—can help resolve customer relationship management (CRM) issues by reducing latency, providing recording
of and visibility into interactions, and (...)
Excerpt related to
crm devices:
Creating Business Value with Communication-Enabled CRM Processes: Enhancing Marketing, Sales, and Service.
Source: SAP. Document Type ...
Published:
2011-03-14
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Abstract:
Most companies want to use customer relationship management (CRM) applications to “supercharge” their sales forces. They
want to gain some advantage with customer retention and acquisition, to manage the sales pipeline, and to have better market
insight. But few companies realize these goals, often b (...)
Excerpt related to
crm devices:
CRM, ERP, BI, and IT Investment—Where Do You Find the Business Benefit? ... But few companies
realize these goals, often because of the way CRM is implemented. ...
Published:
2010-03-11
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Abstract:
Customer relationship management (CRM) solutions can help you achieve success by managing your company’s customer-facing
processes and implementing a customer-centric vision. But to make the most of CRM’s benefits, you should weigh and consider
the options by answering key questions about your proces (...)
Excerpt related to
crm devices:
CRM: The Essential Guide. Source ... capabilities. Find out key CRM principles,
and how to best mitigate the cost of CRM implementation. ...
Published:
2010-03-11
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Abstract:
The latest customer relationship management solution from Microsoft, Dynamics CRM 4.0, is engineered to meet enterprise performance
and scalability requirements. Focusing on performance and scalability, application flexibility, and network configurability,
this CRM solution can help you keep costs under (...)
Excerpt related to
crm devices:
Enterprise Performance and Scalability with Microsoft Dynamics CRM 4.0. Source: Microsoft. Document Type:
White Paper Description: The ...
Published:
2010-03-11