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Abstract:
In any competitive market, leveraging data to understand a customer s next move is essential. Thus, to achieve an advantage
in customer marketing, companies have invested millions in customer intelligence systems. Despite this investment, many companies
still struggle to increase marketing return on inve (...)
Excerpt related to
crm practice:
Building Blocks to Evolving Your Predictive Analytic Practice. ... Download <strong>Building
Blocks to Evolving Your Predictive Analytic Practice</strong>. Comments: ...
Published:
2010-03-11
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Abstract:
CRM Without Workflow is not CRM: How to Maximize Sales and Service Productivity. Search for Articles and Other Software about
CRM Without Workflow. Since there are multiple vendors offering hosted customer relationship management (CRM) applications,
the buyer’s toughest decision is finding a vendor that (...)
Excerpt related to
crm practice:
CRM Without Workflow is not CRM: How to Maximize Sales and Service Productivity. Search for Articles and Other Software about
CRM Without Workflow....
Published:
2010-03-11
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Abstract:
Although SAP’s recently announced tamed results for Q1 2002, which fit within the current market milieu, may add to some
challenges moving forward, particularly seen from sharply reduced license revenue, and while some may question SAP’s justification
of assimilating its two former subsidiaries, SAP (...)
Excerpt related to
crm practice:
Although SAP’s recently announced tamed results for Q1 2002, which fit within the current market milieu, may add to some challenges
moving forward...
Published:
2002-06-06
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Abstract:
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should
be used. A point-based system, self-assessment model that emphasizes senior management leadership and the need to create a
culture consistent with CRM can lead to a deployment strategy (...)
Excerpt related to
crm practice:
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should be
used. A point-based sy...
Published:
2004-10-22
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Abstract:
The growth of application data has placed an enormous burden on IT organizations to maintain acceptable application performance
and availability. The weight of managing and navigating through vast amounts of inactive data has caused outages and raised
budgets, among other problems. Active archiving softw (...)
Excerpt related to
crm practice:
Active Archiving: A Key Enterprise ILM Practice. ... Download <strong>Active Archiving:
A Key Enterprise ILM Practice</strong>. Comments: ...
Published:
2010-03-11
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Abstract:
For a customer relationship management implementation to be successful, consulting firms, vendors, and users must pay attention
to user training and change management. (...)
Excerpt related to
crm practice:
For a customer relationship management implementation to be successful, consulting firms, vendors, and users must pay attention
to user training a...
Published:
2005-10-22
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Abstract:
10 Steps to a Successful CRM Implementation. Get Articles and Other Documents to Delineate Your Selection In Relation to 10
Steps to a Successful CRM Implementation. When selecting or implementing a customer relationship management (CRM) solution,
a mistake or error in judgment can be extremely costly. Th (...)
Excerpt related to
crm practice:
10 Steps to a Successful CRM Implementation. Get Articles and Other Documents to Delineate Your Selection In Relation to 10
Steps to a Successful C...
Published:
2010-03-11
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Abstract:
Precision Marketing: Strengthening the Value of CRM. Search for Articles and Other Solutions to Delineate Your Analysis and
for Strengthening the Value of CRM. All organizations, across all industries, have one thing in common—a deluge of customer
data idling somewhere waiting to be monetized. Most like (...)
Excerpt related to
crm practice:
Precision Marketing: Strengthening the Value of CRM. Search for Articles and Other Solutions to Delineate Your Analysis and
for Strengthening the V...
Published:
2010-03-11
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Abstract:
As the software-as-a-service market matures, and while it remains appealing to resource-constrained companies, organizations
having up to 500 payees, and that are in need of complex compensation calculation and multitier compensation rules, should
consider Centive Compel product suite. (...)
Excerpt related to
crm practice:
As the software-as-a-service market matures, and while it remains appealing to resource-constrained companies, organizations
having up to 500 paye...
Published:
2007-05-14
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Abstract:
eLoyalty, a CRM strategy and implementation consultancy, recently partnered with ServicePower to enhance its Field Service
and Logistics practice. ServicePower is a small vendor that develops dispatch optimization software. eLoyalty will use ServicePower’s
software to incorporate dispatch optimizatio (...)
Excerpt related to
crm practice:
eLoyalty, a CRM strategy and implementation consultancy, recently partnered with ServicePower to enhance
its Field Service and Logistics practice....
Published:
2000-11-21
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Abstract:
Social CRM: Customer Relationship Management in the Age of the Socially-Empowered Customer. Find Free Guidelines and Other
Solutions to Define Your Acquisition In Relation To Social CRM. Most of your customers and prospects expect you to be involved
in social media—and they’ll be more likely to do (...)
Excerpt related to
crm practice:
Social CRM: Customer Relationship Management in the Age of the Socially-Empowered Customer. Find Free Guidelines and Other
Solutions to Define Your...
Published:
2010-03-11
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Abstract:
Become an expert of realizing enterprise-wide value with on-demand customer relationship management (CRM). Read this whitepaper.
Increasingly, midsize companies are looking to customer relationship management (CRM) to energize their sales organizations
and make the entire sales ecosystem more efficient. B (...)
Excerpt related to
crm practice:
5 Tips for Energizing Your Sales Organization and Realizing Enterprise-wide Value with On-demand CRM. Source:
Oracle. Document Type ...
Published:
2010-03-11
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Abstract:
8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative. Download Free Technology
Analysis Reports Linked to the Must-have Elements of Every Successful CRM Initiative. It’s no secret that winning and retaining
customers is the key to growth and success. But that (...)
Excerpt related to
crm practice:
8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative. Download Free Technology
Analysis Reports Linked...
Published:
2010-03-11
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Abstract:
Best Practices in Siebel CRM Performance Management: Monitor, Measure, and Manage the End-user Experience. Download Technology
Analysis White Papers In Relation To Best Practices in CRM Performance Management. Many frustrated executives find that despite
the fortune spent on managing servers, networks, an (...)
Excerpt related to
crm practice:
Best Practices in Siebel CRM Performance Management: Monitor, Measure, and Manage the End-user Experience. Download Technology
Analysis White Paper...
Published:
2010-03-11
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Excerpt related to
crm practice:
... Some might find issues with the overall premise of the article due to only a few examples of BPM driving
CRM in practice. Yet, the ...
Published:
2010-02-10
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Abstract:
A leading application service provider of business applications needed to develop a replica of enterprise resource planning
(ERP) for veterinary practice. The application required customer relationship management (CRM), supply chain management (SCM),
a financial accounting system, human resource (HR) man (...)
Excerpt related to
crm practice:
... develop a replica of enterprise resource planning (ERP) for veterinary practice. The
application required customer relationship management (CRM), supply chain ...
Published:
2010-03-11
-
Abstract:
Although SAP’s recently announced tamed results for Q1 2002, which fit within the current market milieu, may add to some
challenges moving forward, particularly seen from sharply reduced license revenue, and while some may question SAP’s justification
of assimilating its two former subsidiaries, SAP (...)
Excerpt related to
crm practice:
Although SAP’s recently announced tamed results for Q1 2002, which fit within the current market milieu, may add to some challenges
moving forward...
Published:
2002-06-06
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Abstract:
CRM: a Business Imperative during the Economic Downturn. Download the newest Reports for CRM. The economic downturn means
that businesses must capitalize on every opportunity to gain revenue. With the right customer relationship management (CRM)
solution, you can protect current revenue streams and uneart (...)
Excerpt related to
crm practice:
CRM: a Business Imperative during the Economic Downturn. Download the newest Reports for CRM. The economic downturn means
that businesses must capi...
Published:
2010-03-11
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Abstract:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success
and failure to emerge from the same initiative. Clearly de (...)
Excerpt related to
crm practice:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy use...
Published:
2004-10-21
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Excerpt related to
crm practice:
... CRM + common sense. I will be describing the points mentioned above in future blog posts,
with examples of how I see each one of them put into practice. ...
Published:
2010-09-07