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Documents related to » crm upshot


CRM: Big is Not Always the Best
CRM: Big is Not Always the Best.Solutions and Other Documents to Characterize Your Buy, In Relation To CRM. Customer relationship management (CRM) solutions can range from simple contact managers (for a few hundred dollars) to multimillion-dollar enterprise applications that take years to implement. This is why over-buying a CRM system can be one of the most costly mistakes a company can make. But where should you start your research? And what steps should you take after that?

CRM UPSHOT: is why over-buying a CRM system can be one of the most costly mistakes a company can make. But where should you start your research? And what steps should you take after that? CRM: Big is Not Always the Best style= border-width:0px; />   comments powered by Disqus Related Topics:   Customer Relationship Management (CRM),   Decision Making,   Software Selection Related Industries:   Management,   Scientific,   and Technical Consulting Services,   Management of Companies and Enterprises Source:
6/25/2006 2:07:00 AM

Making the Leap to CRM
Making the Leap to CRM. Find Free Suggestion and Other Solutions to Define Your Systems Implementation In Relation To CRM Implementation Making the leap to customer relationship management (CRM) doesn’t have to be a difficult process. But many companies have difficulty knowing how to get their CRM initiative off to the right start. There is, however, a simple, step-by-step process which will help guide your CRM implementation project in the right direction, even if you’ve never implemented a CRM system before.

CRM UPSHOT: Making the Leap to CRM Making the Leap to CRM Source: Oncontact Software Document Type: Checklist/Guide Description: Making the leap to customer relationship management (CRM) doesn’t have to be a difficult process. But many companies have difficulty knowing how to get their CRM initiative off to the right start. There is, however, a simple, step-by-step process which will help guide your CRM implementation project in the right direction, even if you’ve never implemented a CRM system before. Making the
7/26/2006 2:56:00 PM

The Real Challenge of CRM: Employee Buy-In
The Real Challenge of CRM: Employee Buy-In. Find Free System and Other Solutions to Define Your Systems Implementation In Relation To CRM System. Your company has just selected a new customer relationship management (CRM) system for your company. Congratulations should be in order. However, your work has really just begun. You know that in order for your CRM initiative to be successful, you’ll need buy-in from your users. What steps do you need to take to ensure buy-in and achieve real implementation success?

CRM UPSHOT: in order for your CRM initiative to be successful, you’ll need buy-in from your users. What steps do you need to take to ensure buy-in and achieve real implementation success? The Real Challenge of CRM: Employee Buy-In style= border-width:0px; />   comments powered by Disqus Related Topics:   Customer Relationship Management (CRM),   Needs Analysis,   Decision Making,   Software Selection Related Industries:   Management,   Scientific,   and Technical Consulting Services,   Management of Com
7/26/2006 2:53:00 PM

How to Choose a Hosted CRM Application for SMBs
How to Choose a Hosted CRM Application for SMBs. Templates and Other Software to Use In Your Dynamic System Related to How to Choose a Hosted CRM Application for SMBs. While virtually all hosted customer relationship management (CRM) applications support sales force automation, marketing campaign management, and customer service, providing front-to-back-office integration has become a clear differentiator for small to medium businesses (SMBs). Read this white paper—which includes a handy table of evaluation criteria—to find out how to select the right hosted CRM software for you.

CRM UPSHOT: to Choose a Hosted CRM Application for SMBs How to Choose a Hosted CRM Application for SMBs Source: NetSuite Document Type: White Paper Description: While virtually all hosted customer relationship management (CRM) applications support sales force automation, marketing campaign management, and customer service, providing front-to-back-office integration has become a clear differentiator for small to medium businesses (SMBs). Read this white paper—which includes a handy table of evaluation criteria—to
11/27/2007 2:32:00 PM

CRM Buyer s Guide
If you're interested in a CRM solution, here's a guide to help you zero in on the best one for your company's needs.

CRM UPSHOT: CRM Buyer s Guide CRM Buyer s Guide If you re interested in a CRM solution, here s a guide to help you zero in on the best one for your company s needs. With this CRM Buyer s Guide , you ll quickly get up to speed on all the key CRM considerations: business benefits of a CRM solution hosted vs. on-premise CRM, including advantages and disadvantages CRM market overview and history CRM cost considerations CRM solution providers You ll also learn about the essential CRM tools, including sales force
2/11/2011 3:35:00 PM

Three Es of CRM
Your Challenge: Get Decision Makers' Approval for The Three E's of CRM. Specific, Measurable, Achievable, Relevant and Time-Bound. With product lifecycles accelerating and pricing pressures increasing, organizations must focus on delivering unique customer experiences to differentiate themselves from the competition. Customer relationship management and enterprise resource planning technologies play a critical enabling role.

CRM UPSHOT: Three Es of CRM Three Es of CRM Source: TSC Document Type: White Paper Description: With product lifecycles accelerating and pricing pressures increasing, organizations must focus on delivering unique customer experiences to differentiate themselves from the competition. Customer relationship management and enterprise resource planning technologies play a critical enabling role. Three Es of CRM style= border-width:0px; />   comments powered by Disqus Related Topics:   Customer Relationship Management
9/8/2005 8:26:00 PM

Using CRM to Sell More
When considering a customer relationship management (CRM) solution, it’s critical to understand the needs of your sales team. All too often, CRM applications have too much depth and complexity—and as a result, they fall into disuse. Some features may actually increase the effort of your sales people to close a sale. However, you can implement a CRM implementation that fits the needs of your sales team. Find out how.

CRM UPSHOT: Using CRM to Sell More Using CRM to Sell More Source: C2 CRM Document Type: White Paper Description: When considering a customer relationship management (CRM) solution, it’s critical to understand the needs of your sales team. All too often, CRM applications have too much depth and complexity—and as a result, they fall into disuse. Some features may actually increase the effort of your sales people to close a sale. However, you can implement a CRM implementation that fits the needs of your sales team.
9/13/2007 4:44:00 PM

When ERP and CRM Connect in the Cloud
Plex Online integrates with salesforce.com's Sales Cloud 2. TEC interviews Patrick Fetterman, vice president of marketing at Plex Systems. In early 2011 Plex Systems announced that it has integrated its software-as-a-service (SaaS) enterprise resource planning (ERP) product with salesforce.com’s Sales Cloud 2. The result is a cloud-based composite application focused on the lead management process. P.J. Jakovljevic, principal analyst at Technology Evaluation Centers (TEC), interviews Patrick Fetterman, Plex’s vice president of marketing.

CRM UPSHOT: When ERP and CRM Connect in the Cloud When ERP and CRM Connect in the Cloud P.J. Jakovljevic - January 27, 2011 Read Comments In 2010, Plex Systems , after several years of obscurity, became widely recognized as the provider of Plex Online , an enterprise resource planning (ERP) solution in the cloud. For more detailed background information on this company and its product, see TEC ’s recent Certification Report as well as my 2010 blog series on Plex . The privately held company is just closing its 2010
1/28/2011 8:34:00 AM

CRM Buyers’ Guide
Do you know what evaluation criteria you should consider when making a customer relationship management (CRM) purchase? Before embarking on the process of making this critical business decision, learn more about the 10 fundamental functional areas to consider, including acquiring new sales, improving customer satisfaction, getting a consistent view of the customer, and improving renewal, up-sell, and cross-sell.

CRM UPSHOT: CRM Buyers’ Guide CRM Buyers’ Guide Source: NetSuite Document Type: Checklist/Guide Description: Do you know what evaluation criteria you should consider when making a customer relationship management (CRM) purchase? Before embarking on the process of making this critical business decision, learn more about the 10 fundamental functional areas to consider, including acquiring new sales, improving customer satisfaction, getting a consistent view of the customer, and improving renewal, up-sell, and
5/29/2009 4:36:00 PM

CRM: Past, Present, and Future
TEC analyst Raluca Druta surveys the history and evolution of customer relationship management (CRM) with a view to defining the CRM of the future. Most customer relationship management (CRM) software users take for granted that they can track customers, send mailings, or assign requests to customer service representatives. Users today enjoy CRM systems that are highly accessible, both from a cost and technological point of view. But this was not always the case. TEC analyst Raluca Druta surveys the history and evolution of CRM with a view to defining the CRM of the future.

CRM UPSHOT: representatives. Users today enjoy CRM systems that are highly accessible, both from a cost and technological point of view. But this was not always the case. TEC analyst Raluca Druta surveys the history and evolution of CRM with a view to defining the CRM of the future. CRM: Past, Present, and Future style= border-width:0px; />   comments powered by Disqus Related Topics:   Customer Relationship Management (CRM) Related Industries:   Industry Independent Related Keywords:   customer relationship
9/25/2012 11:16:00 AM

Business Benefits of CRM in the Cloud for Midsize Companies
Midsize companies are increasingly recognizing the benefits of cloud computing--it's cost-effective and flexible. This paper identifies four key business requirements for successful implementation of customer relationship management (CRM) cloud applications and examines how one CRM cloud solution in particular meets these requirements and enables midsize companies to realize their growth aspirations.

CRM UPSHOT: Business Benefits of CRM in the Cloud for Midsize Companies Business Benefits of CRM in the Cloud for Midsize Companies Source: Oracle Document Type: White Paper Description: Midsize companies are increasingly recognizing the benefits of cloud computing--it s cost-effective and flexible. This paper identifies four key business requirements for successful implementation of customer relationship management (CRM) cloud applications and examines how one CRM cloud solution in particular meets these
6/19/2012 10:58:00 AM


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