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Abstract:
Managing Product Recalls to Reduce Risk and Minimize Cost. Find Free Reports and Other Solutions to Define Your Performance
In Relation To Managing Product. Food and beverage producers need to effectively address the impact of industry-specific requirements
and legal mandates on their businesses. Since 20 (...)
Excerpt related to
customer complaint tracking:
Managing Product Recalls to Reduce Risk and Minimize Cost. Find Free Reports and Other Solutions to Define Your Performance
In Relation To Managing...
Published:
2010-03-11
-
Excerpt related to
customer complaint tracking:
... packages address complex business processes and issue tracking systems typically ...
of every little case (eg, a customer’s product complaint or improvement ...
Published:
2008-08-06
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Abstract:
The business case for integrating call center service resolution management into customer relationship management is becoming
increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing
efforts. (...)
Excerpt related to
customer complaint tracking:
The business case for integrating call center service resolution management into customer relationship management is becoming
increasingly obvious...
Published:
2007-12-07
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Abstract:
Your Challenge: Get Decision Makers' Approval for a Total Customer Relationship Management. Specific, Measurable, Achievable,
Relevant and Time-Bound. Small to medium businesses (SMB) want to stay competitive, increase revenue, and remain profitable
at the same time. This can be a challenge. Whether compa (...)
Excerpt related to
customer complaint tracking:
Your Challenge: Get Decision Makers' Approval for a Total Customer Relationship Management. Specific, Measurable, Achievable,
Relevant and Time-Bou...
Published:
2010-03-11
-
Excerpt related to
customer complaint tracking:
... packages address complex business processes and issue tracking systems typically ...
of every little case (eg, a customer’s product complaint or improvement ...
Published:
2008-08-06
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Abstract:
Marketing is possibly the only remaining major business function yet to revise its core processes to take advantage of IT
that can cut time, costs, and improve the quality of its operation. Nevertheless with marketing automation there are huge
untapped opportunities for business improvement, given market (...)
Excerpt related to
customer complaint tracking:
Marketing is possibly the only remaining major business function yet to revise its core processes to take advantage of IT
that can cut time, costs...
Published:
2004-05-15
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Abstract:
Turn the Internet into a Strategic Sales and Interaction Channel. Reports and Other Software to Use In Your System and to
reach a Strategic Sales and Interaction Channel. With the emergence of the Internet, the business environment has changed
for many organizations, and will change to an even greater ext (...)
Excerpt related to
customer complaint tracking:
Turn the Internet into a Strategic Sales and Interaction Channel. Reports and Other Software to Use In Your System and to
reach a Strategic Sales a...
Published:
2010-03-11
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Abstract:
From Agilisys' fresh start illustrated in new account wins, a profitable quarter, and new product enhancements; the market
should expect at least a continuation of the past but more likely its improvement. (...)
Excerpt related to
customer complaint tracking:
From Agilisys' fresh start illustrated in new account wins, a profitable quarter, and new product enhancements; the market
should expect at least ...
Published:
2002-10-14
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Abstract:
Ensuring Food Safety and Brand Protection through Supply Chain Traceability.Reports and Other Software Program to Use In Your
System of Supply Chain Traceability. To ensure the safety of domestic and global food supplies, demands for brand protection
assurance are on the rise from customers in the food in (...)
Excerpt related to
customer complaint tracking:
Ensuring Food Safety and Brand Protection through Supply Chain Traceability.Reports and Other Software Program to Use In Your
System of Supply Chai...
Published:
2010-03-11
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Abstract:
Strategies for Profitable Growth: Chemical Industry. Search for Data and Other Software for the Chemical Industry. You may
have survived the slowdown of the last few years, but you must still find new growth opportunities to stay competitive. However,
you can only cut so much. Midsize businesses in partic (...)
Excerpt related to
customer complaint tracking:
Strategies for Profitable Growth: Chemical Industry. Search for Data and Other Software for the Chemical Industry. You may
have survived the slowdo...
Published:
2010-03-11
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Abstract:
By being able to address the needs of all stakeholders across the board from shipper to transport provider, and with the
marketplace/private trading exchange (PTX) tool in the middle, Logistics.com can connect trading partners at various levels. (...)
Excerpt related to
customer complaint tracking:
By being able to address the needs of all stakeholders across the board from shipper to transport provider, and with the marketplace/private
tradi...
Published:
2001-10-29
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Abstract:
Expand your knowledge about Business Process Management (BPM), read TEC's whitepaper entitled It's About Process. Because
business processes are often communicated in an ad hoc and unregulated manner, it can be difficult to standardize processes
across organizations, particularly larger ones. TEC analyst (...)
Excerpt related to
customer complaint tracking:
Expand your knowledge about Business Process Management (BPM), read TEC's whitepaper entitled It's About Process.
Because business processes are of...
Published:
2010-03-11
-
Abstract:
Expand your knowledge about Business Process Management (BPM), read TEC's whitepaper entitled It's About Process. Because
business processes are often communicated in an ad hoc and unregulated manner, it can be difficult to standardize processes
across organizations, particularly larger ones. TEC analyst (...)
Excerpt related to
customer complaint tracking:
Expand your knowledge about Business Process Management (BPM), read TEC's whitepaper entitled It's About Process.
Because business processes are of...
Published:
2010-03-11
-
Abstract:
Today's enterprise applications are required as a matter of course to address more than the processes taking place within
the walls of an enterprise. Almost all traditional ERP vendors (small and big alike) had to experience a wake-up call and
have long been trying to expand their product offering in tu (...)
Excerpt related to
customer complaint tracking:
Today's enterprise applications are required as a matter of course to address more than the processes taking place within
the walls of an enterpri...
Published:
2004-01-31
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Abstract:
Six Success Factors for Building a Best-run Marketing Organization. Reports and Other Software Package to Use In Your System
or Building a Best-run Marketing Organization. To address evolving market demands, companies must take new approaches to marketing
activities and integrate all company functions. Cu (...)
Excerpt related to
customer complaint tracking:
Six Success Factors for Building a Best-run Marketing Organization. Reports and Other Software Package to Use In Your System
or Building a Best-run...
Published:
2010-03-11
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Abstract:
Differentiation through Service Excellence. Get Free Assessment Reports for Service Excellence. With products increasingly
becoming commodities, chief executive officers (CEOs) recognize that first-rate customer service is key to enhancing customer
satisfaction. While revenue is flattening for many produc (...)
Excerpt related to
customer complaint tracking:
... Type: White Paper Description: With products increasingly becoming commodities, chief executive officers
(CEOs) recognize that first-rate customer service is ...
Published:
2010-03-11
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Abstract:
TEC principal analyst P.J. Jakovljevic reviews the functional and strategic details that make Emptoris solutions for spend
analysis, supplier lifecycle management, and services procurement successful. Since its founding in 1999, Emptoris has evolved
into a world leader in strategic supply, category spend, (...)
Excerpt related to
customer complaint tracking:
TEC principal analyst PJ Jakovljevic reviews the functional and strategic details that make Emptoris solutions for spend analysis,
supplier lifec...
Published:
2012-01-10
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Abstract:
PeopleSoft invested two years and over a half billion dollars to develop new Internet-based enterprise applications. It now
has a pure Internet platform a new set of products and a new assertive attitude. This part examines the strengths and challenges
PeopleSoft now faces in today’s cutthroat competi (...)
Excerpt related to
customer complaint tracking:
PeopleSoft invested two years and over a half billion dollars to develop new Internet-based enterprise applications. It now
has a pure Internet pl...
Published:
2001-06-06
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Abstract:
Converting Service Calls into Sales with Real-time Offer Management. Find Out Solutions and Other Applications for Your Judgment
Related to Real-time Offer Management and the Service Calls. To achieve sustainable success in selling a product or service,
you only need to present the right offer to the righ (...)
Excerpt related to
customer complaint tracking:
Converting Service Calls into Sales with Real-time Offer Management. Find Out Solutions and Other Applications for Your Judgment
Related to Real-ti...
Published:
2010-03-11
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Abstract:
If the ultimate objective is to win and retain customers, one must consider the entire chain, which includes traditional
enterprise resource planning (ERP) and supply chain management (SCM) functions as well as the once considered more remarkable
and supposedly more relevant CRM and e-commerce activity. (...)
Excerpt related to
customer complaint tracking:
If the ultimate objective is to win and retain customers, one must consider the entire chain, which includes traditional enterprise
resource plann...
Published:
2004-04-05