-
Abstract:
Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground
by offering services for inventory and collaborative planning. (...)
Excerpt related to
customer database management software:
Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by
offering services for ...
Published:
2006-03-16
-
Abstract:
IQMS appears to be raising the competitive bar for quality management among its ERP competition with a single database software
solution and seamless ERP systems access. (...)
Excerpt related to
customer database management software:
IQMS appears to be raising the competitive bar for quality management among its ERP competition with a single database software
solution and seaml...
Published:
2005-04-07
-
Abstract:
Oracle is in the processing of developing their product lifecycle management capabilities. The question is whether they will
accomplish this through the acquisition of a pure-play PLM vendor, or through internal technology development. (...)
Excerpt related to
customer database management software:
Oracle is in the processing of developing their product lifecycle management capabilities. The question is whether they will
accomplish this throu...
Published:
2006-02-03
-
Abstract:
The dot-com revolution has left few impressions as significant as the hosted software phenomenon. In fact, its success has
caused many organizations with reservations about hosted solutions to think twice. So what exactly are its advantages and
disadvantages? (...)
Excerpt related to
customer database management software:
The dot-com revolution has left few impressions as significant as the hosted software phenomenon. In fact, its success has
caused many organizatio...
Published:
2006-07-07
-
Abstract:
IBM (NYSE: IBM) has announced the release of DB2 Universal Database Version 7, with a new pricing structure for application
service providers (ASPs), support for customer relationship management (CRM), and an incubator program for e-business applications
to help emerging companies get up and running on t (...)
Excerpt related to
customer database management software:
... to help them improve customer relationships, make ... the scalability
and availability of a relational database. ... intelligence, and content management."
Version 7 ...
Published:
2000-05-08
-
Abstract:
The business case for integrating call center service resolution management into customer relationship management is becoming
increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing
efforts. (...)
Excerpt related to
customer database management software:
The business case for integrating call center service resolution management into customer relationship management is becoming
increasingly obvious...
Published:
2007-12-07
-
Abstract:
Lilly continues to invest uncompromisingly in R&D, and consequently espouses a convincing broad but compact product portfolio
for its target market. (...)
Excerpt related to
customer database management software:
Lilly continues to invest uncompromisingly in R&D, and consequently espouses a convincing broad but compact product portfolio
for its target market.
Published:
2003-02-19
-
Abstract:
BMC Software, (NASDAQ: BMCS), has released a new product called Web DBA, designed to provide what they refer to as “application
service assurance™”. The product is still in beta, and currently only supports Oracle, and is available for download and
trial over the web. (...)
Excerpt related to
customer database management software:
... vice president, enterprise data availability for BMC Software. ...
meet their day-to-day database management needs and ... Developed with
the customer in mind, Web ...
Published:
2000-05-31
-
Abstract:
Navision Software has established strong branding and penetration within the Small-to-Medium Enterprises (SME) segment of
the European and recently the U.S. ERP market. While Navision has done a respectable job establishing its U.S. network, it
will face a fierce challenge from domestic competitors like (...)
Excerpt related to
customer database management software:
Navision Software has established strong branding and penetration within the Small-to-Medium Enterprises (SME) segment of
the European and recentl...
Published:
2000-05-11
-
Abstract:
Despite technological advances, users are dissatisfied with customer relationship management (CRM) systems. Ambiguous terms
do not provide the vocabulary for concrete action and measurable expectations. Thus, CRM is perceived to be about intangibles,
and is approached with a let's-hope–for-the-best men (...)
Excerpt related to
customer database management software:
Despite technological advances, users are dissatisfied with customer relationship management (CRM) systems. Ambiguous terms
do not provide the voc...
Published:
2008-09-29
-
Abstract:
Deltek uses a wealth of standalone and bundled modules to target various markets, including professional services firms both
domestically and internationally, as well as the full range of federal contractors and project-focused enterprises. (...)
Excerpt related to
customer database management software:
Deltek uses a wealth of standalone and bundled modules to target various markets, including professional services firms both
domestically and inte...
Published:
2006-07-13
-
Abstract:
By focusing on improving and optimizing the processes instead of only the departments, any user company should be better
aligned and prepared to take on the challenges ahead. (...)
Excerpt related to
customer database management software:
By focusing on improving and optimizing the processes instead of only the departments, any user company should be better aligned
and prepared to t...
Published:
2006-01-11
-
Abstract:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. However, you first must be prepared to overcome lack of requirements, combat scope creep, and compensate
for lack of skills. (...)
Excerpt related to
customer database management software:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. H...
Published:
2005-02-15
-
Abstract:
In another sign of consolidation within the database vendor market, IBM has announced that they are acquiring the assets
of Informix Software (the database portion of Informix Corporation, which remained after the spin-off of Informix Business
Solutions into Ascential Software). IBM intends to use the a (...)
Excerpt related to
customer database management software:
In another sign of consolidation within the database vendor market, IBM has announced that they are acquiring the assets of
Informix Software (the...
Published:
2001-05-02
-
Abstract:
Solomon Software Inc., a leading provider of mid-market financial and business management systems, and SalesLogix, a leading
provider of electronic customer relationship management (eCRM), have signed a five-year, multi-million dollar OEM software
arrangement. (...)
Excerpt related to
customer database management software:
Solomon Software Inc., a leading provider of mid-market financial and business management systems, and SalesLogix, a leading
provider of electroni...
Published:
2000-04-28
-
Abstract:
As enterprise applications systems developed over time, a continuous stream of new terminology surfaced. This is a glossary
of those terms. (...)
Excerpt related to
customer database management software:
As enterprise applications systems developed over time, a continuous stream of new terminology surfaced. This is a glossary
of those terms.
Published:
2004-12-24
-
Abstract:
Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized,
reusable business definitions mapped to the different CRM system schemas throughout the organization. (...)
Excerpt related to
customer database management software:
Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized,
reusable bus...
Published:
2002-12-25
-
Abstract:
With Informix’s completion of its acquisition of Ardent Software, it remains to be seen how effective this marriage will
be, and whether Ardent will be allowed autonomy to continue its success in the extract/transform/load and data integration
infrastructure. (...)
Excerpt related to
customer database management software:
... to be) by not also owning a database product ... advised to allow the
current Ardent management to continue ... The customer can then decide
whether the explanation is ...
Published:
2000-04-10
-
Abstract:
IBM has announced a four-year, $200 million investment to make it more cost effective and easier for companies to manage
data on IBM S/390 enterprise servers. They will attempt to compete more effectively with Computer Associates (which acquired
Platinum Technology and Sterling Software), BMC, and Oracl (...)
Excerpt related to
customer database management software:
IBM has announced a four-year, $200 million investment to make it more cost effective and easier for companies to manage data
on IBM S/390 enterpr...
Published:
2000-09-22
-
Abstract:
The customer relationship management (CRM) market is changing. Over half the market is served by small vendors. Fully integrated
business suites like NetSuite standalone solutions like salesforce.com, are heeding the demand for software as a service,
but they are approaching the market with very differen (...)
Excerpt related to
customer database management software:
The customer relationship management (CRM) market is changing. Over half the market is served by small vendors. Fully integrated
business suites l...
Published:
2005-12-06