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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 direct mail software


Lawson Software Marches Over $300M Milestone
On August 3, Lawson Software, a provider of Internet-enabled business applications, announced it had won the largest contract in its history to extend its

direct mail software  allowed the company to direct its investments for development of its desired core competencies. The company believes that they can support companies ranging in size from only a few $ million to $1 billion or more. It will be concentrating its internal sales efforts on its traditional vertical markets for now and relying on partners to bring them other leads. Lawson has made an all-out effort to establish itself as a force in e-business. To that end, it has been building its products and services around

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Mirapoint Adds Web-Mail Client to Messaging Appliance Line


Given that the SP can host well over 200,000 mailboxes, the cost of the WebMail Direct option is minimized to approximately .16 cents a mailbox (bringing the total cost of a mailbox, including hardware to just shy of .80 cents (US).

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E-mail Response Management


E-mail inquiries for the customer service sector are expected to explode from 2.9 billion messages in 2005, to 7.2 billion by 2010. This means that a company’s online relationship with customers will be increasingly critical to customer satisfaction and retention. That’s why managers need new tools to manage their corporate e-mail assets and better service the e-mail customer.

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Retail Market Dynamics for Software Vendors Part Two: Progress


ERP vendors are making their way into the retail market by bundling, acquiring point solutions or partnering strategically to embed retail-specific functions within their suites. Like in all other enterprise applications markets, eventually, albeit not any time soon, the retail market too will come to a showdown between the pure retail vendors and the enterprise application vendors (e.g., Oracle, SAP, Lawson, PeopleSoft, SSA Global, Geac, Intentia, etc.), which have been striving to natively embed more retail-specific capability into their products.

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User Recommendations for Project-oriented Software


Selecting the right project-oriented software may depend on the specific requirements of the industry niches in which an organization competes. But since not all software is created equal, it's worth examining some leading candidates in depth.

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Software Test Tools Software Evaluation Report


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A Software-as-a-service Primer for Independent Software Vendors


Unlike many over-hyped technology trends of the past, software-as-a-service (SaaS) is producing real business benefits for organizations of all sizes across nearly every industry. This primer outlines how independent software vendors (ISVs) must respond to these realities in order to meet the changing needs of their customers, employees, and business partners; and ensure their long-term viability and competitiveness.

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Mesonic Business Software


Founded in 1978 in Vienna, Austria, Mesonic is a developer of commercial business and e-business software solutions, including financial and accounting, inventory management, asset accounting, payroll, and production. With sales offices in Germany, Italy, the United States (US), and Columbia, Mesonic has over 50,000 customer companies of all sizes in retail, manufacturing, and other areas of the public sector, including McDonald's, Price Waterhouse, and Deutsche Synchron.

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Veeam Software


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Entry Software Corporation


Since it was founded in 1998 in London, Ontario (Canada), Entry Software Corporation has provided work management solutions for information technology (IT) departments. TeamHeadquarters, Entry's flagship product, is a suite combining project management, portfolio management, help desk, and document management.

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RTI Software


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