-
Abstract:
Dell Computer announced its plans to provide Internet-based, automated customer support. (...)
Excerpt related to
gateway customer support:
... Hardware | Compaq Reorganizes Again | Dell Tops in Customer Satisfaction | Intel ...
| Gateway, Jilted by ... Partners with Red Hat in Linux Support Deal |
Bristol ...
Published:
1999-09-03
-
Abstract:
Magic Quadrant for B2B Gateway Providers. Download Free IT Analysis Reports Linked To B2B Gateway Providers. Business-to-business
(B2B) gateway solutions have matured to the point where they can support a wide range of projects. However, there are still
functional differences—including product matur (...)
Excerpt related to
gateway customer support:
Magic Quadrant for B2B Gateway Providers. Download Free IT Analysis Reports Linked To B2B Gateway Providers. Business-to-business
(B2B) gateway sol...
Published:
2010-03-11
-
Abstract:
Gateway, Dell and others plan desktop 'Internet appliances' -- running on little or no Microsoft software. (...)
Excerpt related to
gateway customer support:
... model is not recommended at this stage - Dell and Gateway should demonstrate their ...
that ASPs are available and robust enough to support customer business needs ...
Published:
1999-11-10
-
Abstract:
Gateway & AOL have selected Transmeta’s Crusoe processors for its next generation of Internet access appliances, which we’re
calling “iPliances.” Some of them may even be ready for prime time this year. Is the market ready for them? (...)
Excerpt related to
gateway customer support:
Gateway & AOL have selected Transmeta’s Crusoe processors for its next generation of Internet access appliances, which
we’re calling “iPliances.” ...
Published:
2000-06-13
-
Abstract:
AOL has partnered with Gateway to develop a line of Internet-ready Linux desktop appliances based on the Netscape 6 browser. (...)
Excerpt related to
gateway customer support:
... AOL's Gateway alliance will help get more Netscape 6 browsers out there, in ...
Linux still needs major improvements in interface and application support to win ...
Published:
2000-05-12
-
Abstract:
GMAC is pushing for enterprise-wide web enablement of existing IT assets to support customer self-service platforms. NEON
Systems’ Shadow Direct product gives them access to legacy ADABAS databases in a real-time Internet environment. (...)
Excerpt related to
gateway customer support:
... solutions (including Information Builders EDA gateway and CICS ...
of the software products required the Customer Information Control ... or the sales and
support team ...
Published:
2001-03-05
-
Abstract:
Gateway, Dell and others plan desktop 'Internet appliances' -- running on little or no Microsoft software. (...)
Excerpt related to
gateway customer support:
... model is not recommended at this stage - Dell and Gateway should demonstrate their ...
that ASPs are available and robust enough to support customer business needs ...
Published:
1999-11-10
-
Abstract:
In the U.S. desktop PC market, Hewlett Packard and Gateway have been closely embroiled for the #3 position in the market.
This trend will not continue. TEC forecasts a widening lead for HP throughout 2000. (...)
Excerpt related to
gateway customer support:
... Introduction. Hewlett Packard [NYSE:HWP] and Gateway [NYSE:GTW] have both become consumer
driven PC businesses. ... Year, HP, Gateway. 1998, 2,832,000, 3,039,000. ...
Published:
2000-05-26
-
Abstract:
Netpliance, Inc., whose i-opener could be considered the first Internet appliance, recently added functionality, but also
decided to raise its hardware “membership kit” price from $99 (down from its normal $199) to $399, in an effort to get profits
from more than its online services. Will people be w (...)
Excerpt related to
gateway customer support:
... To support its customer base, Netpliance ... By that
time, the Gateway/AOL appliance will be out, the first MSN Web Companions should be out, and other large
...
Published:
2000-07-24
-
Abstract:
Hewlett Packard announced that the e-Vectra sealed case would include an “easy swap” hard drive. (...)
Excerpt related to
gateway customer support:
... O Architecture Battle | Dell Unveils Internet-Enabled Customer Support
Strategy | Compaq ... Market | Dell to Acquire ConvergeNet International | Gateway Drops
AMD ...
Published:
2000-05-02
-
Abstract:
HP succumbing to the trend for simple, sealed case PC’s, will release the e-Vectra in April. E-look before you e-leap. (...)
Excerpt related to
gateway customer support:
... Nonetheless, we dispute the a priori premise that so called "legacy-free" systems require less
technical support than PCs that use 1.44MB floppy drives, ISA ...
Published:
2000-04-11
-
Abstract:
Microsoft Corp. said Wednesday it finished work on its long-awaited Windows 2000 operating system (a/k/a Win2K), wrapping
up a long and painful development project that also represents Microsoft's best hope of dominating Internet computing. (...)
Excerpt related to
gateway customer support:
... Toward that end, Microsoft relied heavily on customer testing/feedback ...
faint of heart, nor for those managers without a sufficient support structure (technical ...
Published:
1999-12-22
-
Abstract:
Hewlett-Packard announced that it will begin shipping PCs which use the Advanced Micro Devices-produced Athlon CPU. (...)
Excerpt related to
gateway customer support:
... More good news for AMD: it keeps adding key vendors to their customer list, its ...
It recently lost its sole-source status at Gateway, a scant three months after ...
Published:
2000-01-31
-
Abstract:
Red Hat, Inc., and Dell Computer Corporation today extended their strategic alliance, with Dell committing to factory-install
Red Hat Linux on all future and currently shipping Dell« PowerEdge« server models. (...)
Excerpt related to
gateway customer support:
... extended their strategic alliance with a worldwide service and support agreement and
... system (OS) customizes each server to exact customer specifications, which ...
Published:
1999-12-15
-
Abstract:
Dell began shipping its eight-CPU Intel server, the PowerEdge 8450, in late September. This comes on the heels of Compaq's
shipment of its ProLiant 8000 and 8500. (...)
Excerpt related to
gateway customer support:
... This is evident from the recent deal with IBM Global Services for customer service and
support, as well as the recent contract where the PowerEdge servers will ...
Published:
1999-09-01
-
Abstract:
Dell Computer Corp. chairman Michael Dell said Thursday the company's financial performance should not be affected by September's
earthquake in Taiwan. (...)
Excerpt related to
gateway customer support:
... There will be market consolidation as some of the weaker vendors suffer over the next six-nine months,
and Dell Compaq, HP, IBM, and Gateway take advantage of ...
Published:
1999-10-13
-
Abstract:
Intel has invested in eSoft, a maker of Linux-based servers for small businesses, the chip giant's fourth Linux investment.
Intel will help the company develop software for Linux servers designed to be used on the Internet. (...)
Excerpt related to
gateway customer support:
... "We are confident this support will enable eSoft to accelerate our future research,
development and business expansion activities," eSoft Chief Executive Jeff ...
Published:
1999-11-17
-
Abstract:
Compaq and Dell have announced eight-CPU Intel servers, shipping in late August/early September. (...)
Excerpt related to
gateway customer support:
Compaq, Dell Announce Eight-Way Intel Servers. R. Krause - September 3, 1999. Comments: 0. Read Comments Compaq, Dell Announce
Eight ...
Published:
1999-09-03
-
Abstract:
Dell Computer takes #1 position in US PC market share, passing Compaq. (...)
Excerpt related to
gateway customer support:
... 2.5% overall, but in the US the drop was a stunning 6%. In addition, growth for the top three US vendors
far outstripped the market average, but Gateway and HP ...
Published:
1999-09-10
-
Abstract:
GMAC is pushing for enterprise-wide web enablement of existing IT assets to support customer self-service platforms. NEON
Systems’ Shadow Direct product gives them access to legacy ADABAS databases in a real-time Internet environment. (...)
Excerpt related to
gateway customer support:
... solutions (including Information Builders EDA gateway and CICS ...
of the software products required the Customer Information Control ... or the sales and
support team ...
Published:
2001-03-05