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Documents related to » good customer services


AGPL v3 Touches Web Services » The TEC Blog
to the source makes good business strategy. But in the world of Web 2.0, applications never need to be distributed. They are simply performed on the internet’s global stage. What’s more, they are global in scope, often running on hundreds or thousands or even hundreds of thousands of servers…” From the developers’ perspective it means that you may have a competitor profiting from your work without the mutually beneficial reciprocity normally expected via FOSS methods. Suppose your company

GOOD CUSTOMER SERVICES: AGPL, innovation, soa, web 2.0, web based service, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
20-11-2007

IT Services E-Procurement
E-procurement is not just for goods and material. The market now offers IT services e-procurement solutions that open access to service sources and seek to optimize the service chain. What are these solutions and how do they work?

GOOD CUSTOMER SERVICES: is not just for goods and material. The market now offers IT services e-procurement solutions that open access to service sources and seek to optimize the service chain. Anyone who has struggled with the workflow associated with acquiring and managing an IT resource knows that the opportunity for these solutions exists. The question is can they deliver benefits to your organization? Understanding your organization s requirements and the solutions the market currently offers is the first step towards
3/23/2001

Dell, IBM in $6B Services Deal
Dell Computer Corp. and IBM Corp. announced that IBM will provide service and support for Dell PCs and servers.

GOOD CUSTOMER SERVICES: dell, IBM, international business machines, computer, computer component suppliers, computer equipment supplier, computer equipment suppliers, computer hardware supplier, computer manufacturer, computer manufactures, computer software supplier, computer supplier, computer suppliers, computer suppliers in, computer supplies, computers supplier, computers suppliers, pc supplier, supplier, supplier of computer, suppliers of computer.
10/6/1999

Amazon Launches Web Services Marketplace » The TEC Blog
Amazon Launches Web Services Marketplace » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about

GOOD CUSTOMER SERVICES: amazon, amazon aws, aws, aws marketplace, Cloud, Cloud Computing, ec2, paas, SaaS, Software as a Service, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
30-04-2012

HR Shared Services: A Fresh Look
Get optimum efficency and productivity cocnerning human resource (HR) shared services.Free whitepapers. There’s nothing like a recession to reveal the efficacy of shared services as a delivery model for human resources (HR) administration. Companies experienced with HR shared services find the model efficiently handles day-to-day administrative transactions, including such delicate issues as the paperwork aspects of layoffs, thus freeing staff to focus on morale and other issues caused by the economic downturn. Learn more.

GOOD CUSTOMER SERVICES: HR Shared Services: A Fresh Look HR Shared Services: A Fresh Look Source: SAP Document Type: White Paper Description: There’s nothing like a recession to reveal the efficacy of shared services as a delivery model for human resources (HR) administration. Companies experienced with HR shared services find the model efficiently handles day-to-day administrative transactions, including such delicate issues as the paperwork aspects of layoffs, thus freeing staff to focus on morale and other issues caused by
6/29/2009 9:48:00 AM

Top Software for Financial Services Companies
For your own customized comparison reports, select a category below:ERP for Financial Services. Accounting Software Systems.

GOOD CUSTOMER SERVICES: Top Software for Financial Services Companies Top Software for Financial Services Companies Comparing software solutions for financial services companies can be difficult and time-consuming—but at TEC we make it quick and easy In just seconds, you can get free side-by-side software comparison reports. Choose from all the leading vendors—including Microsoft, SAP, Oracle, UNIT4, Sage, IBM, MicroStrategy, Infor, Epicor, META4, NuView, NOW Solutions, Cézanne Software, PRELYTIS, QlikTech International,
8/10/2010 2:54:00 PM

Best-in-class Marketers Drive Enhanced Customer Loyalty
The path to a complete view of the customer lies not in eliminating data sources but in integrating them and providing access that is easy to navigate and always available. This report explores how top-performing companies are capturing, integrating, managing, measuring, and acting on valuable customer data throughout the entire customer lifecycle, to maximize customer loyalty and achieve best-in-class bottom-line results.

GOOD CUSTOMER SERVICES: Best-in-class Marketers Drive Enhanced Customer Loyalty Best-in-class Marketers Drive Enhanced Customer Loyalty Source: SAP Document Type: White Paper Description: The path to a complete view of the customer lies not in eliminating data sources but in integrating them and providing access that is easy to navigate and always available. This report explores how top-performing companies are capturing, integrating, managing, measuring, and acting on valuable customer data throughout the entire customer
7/12/2012 2:11:00 PM

Creating the Single Customer View
With today’s strategic focus on data, a significant challenge facing companies is the ability to use data to create a single customer view (SCV). An SCV means that a company has a accurate and complete view of their customers across all applications, databases, and customer touch points. The financial, operational, customer satisfaction, and regulatory effects of unreliable SCVs are overwhelming.

GOOD CUSTOMER SERVICES: Creating the Single Customer View Creating the Single Customer View Source: Hitachi Consulting Document Type: White Paper Description: With today’s strategic focus on data, a significant challenge facing companies is the ability to use data to create a single customer view (SCV). An SCV means that a company has a accurate and complete view of their customers across all applications, databases, and customer touch points. The financial, operational, customer satisfaction, and regulatory effects of
6/7/2006 12:24:00 PM

Voice of Customer: Using Customer Actions That Speak
Traditional voice of customer (VoC) analytics for understanding and predicting customer behavior relies on two types of data sources—structured (customer feedback surveys, focus groups, etc.) and unstructured (blogs, forums, etc.). Data is then organized for use by diverse teams across an organization. Read about how companies can use data captured from customer actions or on-board diagnostic (OBD) systems for VoC analytics.

GOOD CUSTOMER SERVICES: Voice of Customer: Using Customer Actions That Speak Voice of Customer: Using Customer Actions That Speak Source: Tavant Technologies Document Type: White Paper Description: Traditional voice of customer (VoC) analytics for understanding and predicting customer behavior relies on two types of data sources—structured (customer feedback surveys, focus groups, etc.) and unstructured (blogs, forums, etc.). Data is then organized for use by diverse teams across an organization. Read about how companies can
6/9/2011 5:13:00 AM

Defining the Value of Customer Loyalty
What does customer relationship management (CRM) mean to you? What is its value? Thousands of companies have ventured down the CRM path—many successfully, and others not. The reason may lie in the fact that CRM is sometimes viewed incorrectly, or may in fact be misunderstood. We provide some insights about the value of CRM in defining customers, increasing customer loyalty, and increasing your profits.

GOOD CUSTOMER SERVICES: Defining the Value of Customer Loyalty Defining the Value of Customer Loyalty Source: C2 CRM Document Type: White Paper Description: What does customer relationship management (CRM) mean to you? What is its value? Thousands of companies have ventured down the CRM path—many successfully, and others not. The reason may lie in the fact that CRM is sometimes viewed incorrectly, or may in fact be misunderstood. We provide some insights about the value of CRM in defining customers, increasing customer
9/13/2007 4:41:00 PM

I-Impact Predicts Your Customer Retention!
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad of businesses to predict customer behavior and help businesses increase the effectiveness of their customer acquisition, retention, and cross-sell programs. It is a costly operation to develop such functionality from scratch. Vendors like I-Impact offer packaged application providers the opportunity of a shortcut.

GOOD CUSTOMER SERVICES: I-Impact Predicts Your Customer Retention! I-Impact Predicts Your Customer Retention! Vaugh Preston - January 30, 2004 Read Comments Event Summary Data warehouses and analytics have been around for a number of years, but never has their presence proven to be more crucial than now. For years businesses have been gathering tons of data from interactions with their customers, suppliers, and other related service providers. Both back-office enterprise resource planning (ERP) and front-office customer
1/30/2004


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