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Documents related to » help desk chat


BUY.COM Called 911 For Help
Service911.com has inked a deal with BUY.COM to provide customer service through the Internet.

HELP DESK CHAT: BUY.COM Called 911 For Help BUY.COM Called 911 For Help A. Turner - February 25, 2000 Read Comments Event Summary Service911.com has announced a deal with BUY.COM to provide technical support for the Internet retailer. Using Service911.com s Application Service Provider (ASP) model, BUY.COM s new Technical Service Center offers an array of support options including: More than 5,000 streaming how-to tutorials and videos Easy-to-find product support information on 18,000 products Free technical support
2/25/2000

i2 Technologies Gets Reporting Help From Hyperion
i2’s decision to integrate Hyperion Essbase into its TradeMatrix™ applications is a welcome event for users.

HELP DESK CHAT: i2 Technologies Gets Reporting Help From Hyperion i2 Technologies Gets Reporting Help From Hyperion Steve McVey - June 5, 2000 Read Comments S. McVey - June 5, 2000 Event Summary i2 Technologies announced recently its plans to integrate Hyperion Essbase OLAP server into its TradeMatrix platform for business-to-business e-commerce. The combined capabilities of TradeMatrix and Essbase are expected to be released by the third quarter of calendar 2000. Like other reporting tools, Essbase can analyze data in a
6/5/2000

Compaq Buys a Chunk of Inacom - But Will It Help?
As rumored since last fall, Compaq Computer Corp. has announced its acquisition of Inacom Corp.'s distribution business for approximately $370 million in cash. The deal will let Compaq re-engineer its supply chain, while cutting off indirect rivals Hewlett-Packard and IBM from a major distributor.

HELP DESK CHAT: - But Will It Help? Compaq Buys a Chunk of Inacom - But Will It Help? R. Krause - January 21, 2000 Read Comments Event Summary 1/4/2000 [Sm@rt Reseller] - As rumored since last fall, Compaq Computer Corp. has announced its acquisition of Inacom Corp. s distribution business for approximately $370 million in cash. The deal will let Compaq re-engineer its supply chain, while cutting off indirect rivals Hewlett-Packard and IBM from a major distributor. Compaq said it expected the deal would allow it to
1/21/2000

Will V8 Help SSA GT Regain Lost Ground?
The vendor that many have long forgotten seems to be reincarnating. In order to return from oblivion SSA GT has been making strides to put itself back on the global enterprise applications map, primarily through salvaging the relationships with existing customers. Will the latest V8 product vouch for an (incredible) resurrection of a fallen ERP vendor?

HELP DESK CHAT: Will V8 Help SSA GT Regain Lost Ground? Will V8 Help SSA GT Regain Lost Ground? P.J. Jakovljevic - September 10, 2001 Read Comments P.J. Jakovljevic - September 10, 2001 Event Summary SSA Global Technologies (SSA GT), the ERP provider launched in August 2000 from remnants of the former Systems Software Associates (SSA), when a private investment group recognized the latent potential of the company s global reach, software assets and personnel as a basis for profitable growth, celebrated in August its
9/10/2001

ERP Solutions Checklist for the Mid-Market
The ERP mid-market solutions checklist provides you with a dozen key questions to ask, the answers to which will help you determine the kinds of op...

HELP DESK CHAT: a simple document to help make sure you get an ERP system that matches the needs of your organization. The ERP Mid-market Solutions Checklist provides you with a dozen key questions to ask , the answers to which will help you determine the kinds of options and ERP functionality your organization truly requires. Questions like: What are the specific business problems you want to solve with ERP? What metrics will you use to measure the success of the new system? Are there best practices you want to
4/17/2009

Optimizing ITIL with SRM Service Resolution Management for the Next-generation Service Desk
IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To accelerate their IT infrastructure library (ITIL) initiatives, many are implementing service resolution management (SRM) systems. With the addition of SRM, these organizations can address the core issues required to operate an efficient and strategic service desk.

HELP DESK CHAT: Hosting Services,   IT Help Desk,   Networking,   IT Monitoring and Management Related Industries:   Telecommunications,   Internet Service Providers,   Web Search Portals,   and Data Processing Services,   Computer Systems Design and Related Services,   Other Information Services Source: Aptean Learn more about Aptean Readers who downloaded this white paper also read these popular documents! Extending BI’s Reach: Anticipate Outcomes, Forecast Results, and Respond Proactively Sales Process Map
9/12/2007 9:05:00 AM

How Retail Partners and Mobility Can Help Deliver Value to Bank Customers
Banks are facing high levels of scrutiny from their customers and find themselves under great pressure to create value, win back lost customers, and maintain existing relationships as well as lower customer attrition levels. Three seemingly disparate trends—need for savings, growth in mobile usage and advent of coupon aggregators—together offer banks a way to create a sticky service. This paper discusses the idea of banks partnering with retailers to leverage their superior customer understanding to provide mobile coupons to their customers.

HELP DESK CHAT: Partners and Mobility Can Help Deliver Value to Bank Customers How Retail Partners and Mobility Can Help Deliver Value to Bank Customers Source: Wipro Technologies Document Type: White Paper Description: Banks are facing high levels of scrutiny from their customers and find themselves under great pressure to create value, win back lost customers, and maintain existing relationships as well as lower customer attrition levels. Three seemingly disparate trends—need for savings, growth in mobile usage and
1/17/2013 5:00:00 AM

Drug Pedigree Guidelines and How Software Can Help
Drug manufacturers and retailers are tightening their data collection and reporting processes to meet new US Food and Drug Administration (USFDA) guidelines. But which software offerings are best placed to help drug manufacturers comply with the new guidelines?

HELP DESK CHAT: and How Software Can Help Drug Pedigree Guidelines and How Software Can Help Ashish Labh and Joseph J. Strub - July 11, 2008 Read Comments This is a modified version of the article originally published July 19, 2006. Counterfeit and adulterated drugs are an increasing problem, particularly in the United States. Not only do these activities strip profits from legitimate drug manufacturers, but they can also pose a health risk to the consumer. As a result, the US Food and Drug Administration (FDA) has
7/11/2008

TEC Launches Merchandising Systems Evaluation Center to Help Retailers Select Software
Impartial software evaluation firm Technology Evaluation Centers Inc. (TEC) launches its Merchandising Systems Evaluation Center t...

HELP DESK CHAT: Systems Evaluation Center to Help Retailers Select Software Merchandising Systems Evaluation Center t... /> Merchandising Systems Evaluation Center t... /> TEC Launches Merchandising Systems Evaluation Center to Help Retailers Select Software New Merchandising Systems Evaluation Center from TEC helps retailers evaluate and select the best merchandising solutions for their requirements &defaultModeld=393&tecreferer=TEC_RSE&openerURL= target= Evaluation_Center style= font-size:11px; >
6/27/2007

Software Selection Services for Midsized Businesses
TEC's analyst-supported services can help midsized businesses select the software solutions they need to streamline business, manage growth effectively, and stay competitive.

HELP DESK CHAT: TEC s analyst-supported services can help midsized businesses select the software solutions they need to streamline business, manage growth effectively, and stay competitive. Software Selection Services for Midsized Businesses style= border-width:0px; />   comments powered by Disqus Source: Technology Evaluation Centers Learn more about Technology Evaluation Centers Readers who downloaded this brochure also read these popular documents! Extending BI’s Reach: Anticipate Outcomes, Forecast Results,
10/26/2009 3:25:00 PM

The Competitive Supply Chain
Streamlining your supply chain can boost revenue, reduce costs, and help grow your business. No matter what business you’re in, the days of managing your supply chain from the back office are over. Today’s successful companies understand that lean supply chains maximize revenue and help stimulate growth—and their top executives aren’t afraid to wield their supply chains like weapons.

HELP DESK CHAT: revenue, reduce costs, and help grow your business. No matter what business you’re in, the days of managing your supply chain from the back office are over. Today’s successful companies understand that lean supply chains maximize revenue and help stimulate growth—and their top executives aren’t afraid to wield their supply chains like weapons. The Competitive Supply Chain style= border-width:0px; />   comments powered by Disqus Related Topics:   Enterprise Resource Planning (ERP),   Supply
4/4/2007 2:19:00 PM


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