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Documents related to » help desk remedy


Remedy Makes CRM a Personal Matter
Remedy announced its acquisition of Axtive Software Corporation, a provider of relationship marketing software that supports personalized interactions between surfers and websites.

HELP DESK REMEDY: relations management (CRM) and help desk products. Axtive can track a user s profile and serve unique pages to each user based on the profile. Remedy believes that this will ultimately reduce the costs of customer relationship management and provide the right information to each customer in fewer clicks. The new Remedy products will also contain features that let companies analyze the needs and experiences of their customers, based in Axtive technology. Market Impact This should enable Remedy to have more
3/3/2000

BUY.COM Called 911 For Help
Service911.com has inked a deal with BUY.COM to provide customer service through the Internet.

HELP DESK REMEDY: BUY.COM Called 911 For Help BUY.COM Called 911 For Help A. Turner - February 25, 2000 Read Comments Event Summary Service911.com has announced a deal with BUY.COM to provide technical support for the Internet retailer. Using Service911.com s Application Service Provider (ASP) model, BUY.COM s new Technical Service Center offers an array of support options including: More than 5,000 streaming how-to tutorials and videos Easy-to-find product support information on 18,000 products Free technical support
2/25/2000

Remedy Corporation: Poised for a Comeback?
Once the toast of Wall Street, Remedy has redefined its business. With products in CRM, service management and e-procurement (and others), and propelled by something unusual – profits – the company is hoping to regain its former luster.

HELP DESK REMEDY: 25% of the internal help desk market. Other products in this line include Remedy Change Management, which is tied for second place in its market, Remedy Asset Management, and Remedy Service Level Agreements. The Customer Relationship Management unit is built upon the acquisition of BayStone Software in October 1998 and the Sales Continuum sales force management product from Pipestream Technologies in 1999. Products include Remedy Quality Management, Remedy Customer Support, and Remedy Leads Management. In
5/17/2000

Remedy Plots A Course To Travel And Expense Capabilities
Remedy further extends the capabilities of its self-service e-procurement application with Necho’s travel and entertainment expense product.

HELP DESK REMEDY: ranging from its traditional help desk product through its most recent employee self-service products such as Purchasing@Work and Remedy SetUp@WorkTM. Market Impact Like a recent partnership announcement by Concur (see An E-Commerce Company That Can Pay The Bills ), this partnership represents a step in the development of fully featured employee self-service platforms. So long as these platforms present unified experiences to their users they represent a real value to the corporations that use them.
6/14/2000

Managed Subversion for .NET Organizations
What can a managed Subversion solution do to help .NET businesses solve their integration problems? Subversion meets the challenge of software development by allowing teams to use branching and tagging methods that help them work better with their QA organizations. It also saves .NET businesses a lot of money over setting up and maintaining a development infrastructure in house, which keeps the cost of ownership manageable.

HELP DESK REMEDY: Subversion solution do to help .NET businesses solve their integration problems? Subversion meets the challenge of software development by allowing teams to use branching and tagging methods that help them work better with their QA organizations. It also saves .NET businesses a lot of money over setting up and maintaining a development infrastructure in house, which keeps the cost of ownership manageable. Managed Subversion for .NET Organizations style= border-width:0px; />   comments powered by
10/22/2007 8:32:00 PM

HIPAA! HITECH! HELP! — Mobile Device Management (MDM) in Healthcare
Healthcare organizations are confronting how to fully embrace mobile devices beyond the administrative team. Personal device ownership is growing rapidly, and businesses face the challenge of how to fully provision, manage, and secure mobile devices. Healthcare needs a single platform to manage every device, while complying with security requirements. Know the considerations for laying out an MDM strategy for your facility.

HELP DESK REMEDY: HIPAA! HITECH! HELP! — Mobile Device Management (MDM) in Healthcare HIPAA! HITECH! HELP! — Mobile Device Management (MDM) in Healthcare Source: Fiberlink Document Type: White Paper Description: Healthcare organizations are confronting how to fully embrace mobile devices beyond the administrative team. Personal device ownership is growing rapidly, and businesses face the challenge of how to fully provision, manage, and secure mobile devices. Healthcare needs a single platform to manage every device,
3/19/2012 3:18:00 PM

How Performance Management Drives Success in a Weak Economy
In the white paper performance management in a weak economy, youll discover how performance management software can help you make better, faster bu...

HELP DESK REMEDY: performance management software can help you make better, faster business decisions measure efficiencies within the organization so that you can make course corrections immediately streamline your supply chain cut costs and allocate resources more efficiently You’ll also learn how performance management software can help you lay the foundation for future growth. Find out how performance management software can help you make to make the right decisions, and adopt the right strategies, for turbulent
6/6/2009

Cognos Insight


HELP DESK REMEDY: From business intelligence to financial performance and strategy management to analytics applications, IBM Cognos software can help your organization become analytics-driven.

The Mobile App Debate—HTML5: Hype or Help?
Today, virtually any app developer who uses the browser-based approach to develop a mobile app is deploying the app using HTML5—the next-generation of the coding language that’s been running Web pages for about two decades. The motivation to use HTML5 on mobile is simple: adaptability. This white paper presents five primary reasons on why the consumer or customer may not necessarily reap the benefits of this approach.

HELP DESK REMEDY: App Debate—HTML5: Hype or Help? The Mobile App Debate—HTML5: Hype or Help? Source: FieldOne Document Type: White Paper Description: Today, virtually any app developer who uses the browser-based approach to develop a mobile app is deploying the app using HTML5—the next-generation of the coding language that’s been running Web pages for about two decades. The motivation to use HTML5 on mobile is simple: adaptability. This white paper presents five primary reasons on why the consumer or customer may
5/22/2013 11:55:00 AM

Mastering SAP CRM Sales: Turn Insights into Action
Knowledge acceleration for customer relationship management (CRM) sales can help you work more effectively with analytics and functions such as billing and orders to ensure efficiency while reducing errors. Learn about software-based courses designed to help sales professionals understand and master the essential functions within CRM sales.

HELP DESK REMEDY: management (CRM) sales can help you work more effectively with analytics and functions such as billing and orders to ensure efficiency while reducing errors. Learn about software-based courses designed to help sales professionals understand and master the essential functions within CRM sales. Mastering SAP CRM Sales: Turn Insights into Action style= border-width:0px; />   comments powered by Disqus Related Topics:   Field Sales,   Training and Development,   Customer Care and Billing (CC&B)
3/15/2011 11:13:00 AM

JunctionMCR: Multi-channel Retail Solutions that Help Build and Enhance the Customer Experience
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HELP DESK REMEDY: Multi-channel Retail Solutions that Help Build and Enhance the Customer Experience JunctionMCR: Multi-channel Retail Solutions that Help Build and Enhance the Customer Experience Source: Junction Solutions Document Type: Brochure Description: ... JunctionMCR: Multi-channel Retail Solutions that Help Build and Enhance the Customer Experience style= border-width:0px; />   comments powered by Disqus Source: Junction Solutions Learn more about Junction Solutions Readers who downloaded this brochure also
5/24/2013 3:49:00 PM


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