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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 helpdesk classes


9 Critical Characteristics to Demand from Your Timesheet Vendor
If you’ve outgrown your paper-based timesheet system, or if you have multiple time collection systems, it gets hard to understand project costs, figure out what

helpdesk classes  published in your automated helpdesk tool? Is your support staff part of the sales team? In what time can you guarantee me responses? Can I talk to 3 recent customers that are happy with your support? What is your average response time? What did your most recent support poll turn up as the overall satisfaction level for your supported customers? Do you even do such polling? What percentage of your customers renew their maintenance contracts each year?” How We Do It - We have both automated support with

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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IBS-Slow but Steady (and Demand-Driven) May Win the SCM Race


IBS, a conservative Swedish enterprise resource planning and supply chain management, seems to be making right moves to remain the leader within its selected segments. However, the road to becoming uniformly globally recognized player will not be smooth.

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i2 Paints Broad Strokes at eDay


i2 receives a great deal of criticism for delivering less than it sells, but remains the one SCM vendor most capable to realize its vision.

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Zumba Fitness Selects Lectra Fashion PLM


Zumba Fitness, LLC has decided to implement Lectra Fashion PLM to manage its active wear line.

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Customer Relationship Management Strategies Part Two: Creating Your Strategy


CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality products and services. However, you first must be prepared to overcome lack of requirements, combat scope creep, and compensate for lack of skills.

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Making the Move: What to Do When You’ve Outgrown QuickBooks


Your old solution provided the basic bookkeeping capabilities you needed to start your company. But now, you have more customers. More employees. More complexity. What do you do when your small business is no longer so small? Before you make the move to a more powerful accounting solution, you should gather the facts and compare solutions. Get started with 37 tips for finding the accounting solution that fits your needs.

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Function Points: Are They Really the Right Unit of Measure for Software Sizing?


Function points (FPs) are the most popular unit of measure for measuring the size of software. But because FPs were developed in the 1970s, are they not now outdated for today’s event-oriented programming and multi-tiered software architectures?

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Case Study: Granite School District


More and more students in classes at a senior high school were using USB drives to bring applications into the classroom. Because allowing unauthorized programs to run on workstations presents a number of serious challenges to teachers, the school needed to find a way to stop this behavior. Learn about the solution the school used to block distractive software and ensure its computers were used for their intended purpose.

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Autodesk University 2012: Of Design Cloud, Mobility, and Community


The Autodesk University 2012 conference was a big deal—with about 9,000 attendees from about 100 different countries, and with thousands of virtual attendees taking advantage of more than 1,000 online classes. All were eager to learn about the latest in product design technologies, including the cloud, mobility, product lifecycle management, and real-time simulation. Get all the details in P.J. Jakovljevic’s report.

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Banking Industry's Fair Value Accounting (FVA) Conundrum


Every company and almost every individual holds fixed assets. Over time, these assets change in value. For example, real estate tends to increase in value, while vehicle values decrease. In the US, as in most countries, the global crisis has resulted in declines in the real-estate market and employment sectors. These declines result in housing and business property holdings dropping

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PeopleSoft Programs Cause Headaches at Number of Universities


For the students at Northwestern University registration was supposed to be as easy as point and click, however, it turned into crash and burn.

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