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Abstract:
Because cash-strapped medium companies are looking for better options to traditional application pricing models, SAP and
HP have allied to deliver "software as a service" and Oracle/PeopleSoft are also offering hosted solutions, suggesting that
"software as a service" are here to stay. (...)
Excerpt related to
hp customer services:
Because cash-strapped medium companies are looking for better options to traditional application pricing models, SAP and HP
have allied to deliver...
Published:
2005-04-14
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Abstract:
We expect the plan to be a moderate success in Europe. We have no expectations of success within the United States (...)
Excerpt related to
hp customer services:
... If you are a European customer presently using HP's OpenMail ...
service provider, who, when coupled with HP software and consulting services should shine
as ...
Published:
2000-04-07
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Abstract:
SAP AG and Hewlett-Packard have aligned their internet and e-services strategy. (...)
Excerpt related to
hp customer services:
SAP AG and Hewlett-Packard have aligned their internet and e-services strategy.
Published:
2000-01-07
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Abstract:
The year 2001 was an exceptional year of financial performance for PeopleSoft, including record total revenue, record
profit, and more than $500 million of generated cash. Its acquisition of Momentum complete, PeopleSoft is poised for further
expansion. (...)
Excerpt related to
hp customer services:
The year 2001 was an exceptional year of financial performance for <b>PeopleSoft</ b>, including record total
revenue, record profit, and more than...
Published:
2002-02-13
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Abstract:
ProCurve Networking delivers wired and wireless enterprise networking solutions. With nearly four times the market growth
rate, ProCurve needed a new customer relationship management (CRM) system to increase its sales force efficiency, facilitate
information-sharing, and enable customization. Read how th (...)
Excerpt related to
hp customer services:
... CRM and built a custom demand-forecasting module that improved customer service. Download
<strong>Case Study: ProCurve Networking by HP Connects Sales Teams ...
Published:
2010-03-11
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Abstract:
How to Maximize Your IT Services with Lifecycle Management. Reports and Other Software Program to Use In Your Dynamic System
with Lifecycle Management. As businesses become increasingly dependent on technology, service quality becomes more important.
With so much riding on IT’s performance, a new servic (...)
Excerpt related to
hp customer services:
How to Maximize Your IT Services with Lifecycle Management. Reports and Other Software Program to Use In Your Dynamic System
with Lifecycle Managem...
Published:
2010-03-11
-
Excerpt related to
hp customer services:
... t so sure as HP’s stock dropped 5% (closed at $46.83), but this is likely due to the
scale of the deal, versus HP’s wisdom at entering the services domain. ...
Published:
2008-05-13
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Abstract:
Some will say that the Big Few are in for quite a gamble, given that these market leaders are to introduce a product or concept
that directly challenges the model that has led to their success so far. (...)
Excerpt related to
hp customer services:
Some will say that the Big Few are in for quite a gamble, given that these market leaders are to introduce a product or concept
that directly chal...
Published:
2005-04-23
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Abstract:
In recent days, Hewlett Packard has announced agreements for strategic alliances, technology licensing, and/or joint product
development of middleware products with TIBCO Software, IONA Technologies, and webMethods. Industry rumors indicate that
HP is trying to acquire an EAI vendor to complete its push (...)
Excerpt related to
hp customer services:
... of networks, systems, applications and services, through collaboration with ...
on exactly what functionalities HP decides to ... A customer evaluating
these types of ...
Published:
2001-05-16
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Abstract:
SAN JOSE, Calif.--(BUSINESS WIRE)--Dec. 20, 1999-- Cisco Systems, Inc. today announced that its recently released Cisco eMail
Manager, an enterprise- and service provider-class solution for managing high volumes of customer inquiries submitted to company
mailboxes or to a Web site, has been chosen by bra (...)
Excerpt related to
hp customer services:
SAN JOSE, Calif.--(BUSINESS WIRE)--Dec. 20, 1999-- Cisco Systems, Inc. today announced that its recently released Cisco eMail
Manager, an enterpri...
Published:
2000-01-03
-
Abstract:
ROI Case Study : Leading Online Bank. Find IT Guides, Case Studies, and Other Resources Linked to Online Bank and ROI. An
online American bank, providing various financial services, needed to replace its legacy script-driven batch job processes
with a job scheduling solution that could handle the bank’s (...)
Excerpt related to
hp customer services:
... might be in the area of low cost customer services delivery. ...
information technology providers including Oracle, SAP, Microsoft, Dell, HP, BearingPoint, EMC ...
Published:
2010-03-11
-
Abstract:
ROI Case Study : Leading Online Bank. Find IT Guides, Case Studies, and Other Resources Linked to Online Bank and ROI. An
online American bank, providing various financial services, needed to replace its legacy script-driven batch job processes
with a job scheduling solution that could handle the bank’s (...)
Excerpt related to
hp customer services:
... might be in the area of low cost customer services delivery. ...
information technology providers including Oracle, SAP, Microsoft, Dell, HP, BearingPoint, EMC ...
Published:
2010-03-11
-
Abstract:
Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization,
realize that they need to differentiate customers' experiences from the competition, to enhance customer loyalty and increases
profitability. (...)
Excerpt related to
hp customer services:
Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization,
realize that they need...
Published:
2005-08-03
-
Abstract:
The arms race to marshal the most complete corporate performance management platform has intensified among major vendors.
Many have a comprehensive set of business intelligence (BI) functionality. (...)
Excerpt related to
hp customer services:
The arms race to marshal the most complete corporate performance management platform has intensified among major vendors.
Many have a comprehensiv...
Published:
2005-07-13
-
Abstract:
HAHT PIM is a strategic solution designed to meet current and evolving standards for collaborative trading. It empowers manufacturers
to manage product information and optimize product data synchronization from product launch through to sunset via the automation
of internal and external business processe (...)
Excerpt related to
hp customer services:
HAHT PIM is a strategic solution designed to meet current and evolving standards for collaborative trading. It empowers manufacturers
to manage pr...
Published:
2004-03-10
-
Abstract:
The market for enterprise incentive management (EIM) products is in its early stages and is rapidly evolving. Callidus Software
is the EIM vendor of choice for some of the largest companies in the world. (...)
Excerpt related to
hp customer services:
The market for enterprise incentive management (EIM) products is in its early stages and is rapidly evolving. Callidus Software
is the EIM vendor ...
Published:
2006-12-11
-
Abstract:
There is renewed interest to provide GXS' trading services from other surviving Internet exchange providers to leverage GXS'
huge expertise and investment in a global infrastructure to provide its trading services. In particular, GXS could cater for
integration between the exchange and the enterprise sys (...)
Excerpt related to
hp customer services:
There is renewed interest to provide GXS' trading services from other surviving Internet exchange providers to leverage
GXS' huge expertise and in...
Published:
2004-03-11
-
Abstract:
CRM software analysis: Read this comprehensive analysis and summary of Consona Enterprise CRM to learn what lies ahead for
this flagship CRM product. Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is
determined to establish a CRM “kingdom” based on Consona (...)
Excerpt related to
hp customer services:
CRM software analysis: Read this comprehensive analysis and summary of Consona Enterprise CRM to learn what lies ahead for
this flagship CRM produc...
Published:
2010-02-05
-
Abstract:
As a result of this push towards full eBusiness integration, businesses face challenges that force them to push the envelope
of business information systems. ERP grew from its predecessors of MRP and MRP II, constantly expanding its solution footprint
to address more and more of the needs of the enterpr (...)
Excerpt related to
hp customer services:
As a result of this push towards full eBusiness integration, businesses face challenges that force them to push the envelope
of business informati...
Published:
2003-04-29
-
Abstract:
ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations. Get Free Information and Other Solutions
Related to IT Effectiveness and IT Operations. IT is often characterized as distinct groups pursuing individual agendas and
launching disconnected initiatives to increase operational (...)
Excerpt related to
hp customer services:
ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations. Get Free Information and Other Solutions
Related to IT Effectiven...
Published:
2010-03-11