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Excerpt related to
insurance cm:
... couldn’t one insert the word “ERP” instead of “CM” in the ... Management
Information Technology Master ) and work for an Iranian Insurance company named ...
Published:
2008-06-12
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Abstract:
As enterprises seek better content management systems, documentation management (DM) and digital asset management (DAM) are
growing in popularity. Despite market confusion, the two solutions serve different functions, but can still be integrated
to meet an enterprise's needs. (...)
Excerpt related to
insurance cm:
... of documents, such as in the insurance, health care and government industries. Increasingly
DM solutions are evolving into Web content management (CM) systems. ...
Published:
2005-12-19
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Abstract:
A clear customer focus is an essential part of improving business effectiveness and efficiency. But how can businesses achieve
global customer visibility in today's competitive market? With the implementation of a master data management (MDM) solution,
businesses can gain multidimensional, real-time visi (...)
Excerpt related to
insurance cm:
The Key to Achieving Global Customer Visibility. Source: Initiate Systems, Inc. Document Type: White Paper Description: A
clear customer ...
Published:
2010-03-11
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Abstract:
Principal Analyst P.J. Jakovljevic takes a close look at the business process management (BPM) vendor, AuraPortal, and how
the BPM suite address the diverse needs of its client base. Read more. AuraPortal, a new business process management (BPM)
vendor, offers a solution that creates business process exec (...)
Excerpt related to
insurance cm:
Principal Analyst PJ Jakovljevic takes a close look at the business process management (BPM) vendor, AuraPortal, and how the
BPM suite address th...
Published:
2011-08-31
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Abstract:
The Software Application Outsourcing RFP Template covers industry-standard functional criteria of Outsourcing--Applications
Software that can help you easily gather and prioritize your business needs in a simple and categorized excel document. More
than a RFP template, it is a working document that serves (...)
Excerpt related to
insurance cm:
... A CM repository has been established as a library for the work ...
Software; Financial and insurance; Manufacturing; Logistics; Retail; Health care (including hospitals ...
Published:
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Abstract:
This complete rating detail report covers the vendor or provider's responses to TEC's comprehensive research model. The report
answers your concerns about how your chosen vendors will support your requirements. (...)
Excerpt related to
insurance cm:
... A CM repository has been established as a library for the work ...
Software; Financial and insurance; Manufacturing; Logistics; Retail; Health care (including hospitals ...
Published:
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Abstract:
Profitable customer experience (CE) strategies are holistic, sustainable, and focused on creating competitive differentiation.
If you can deliver highly valuable experiences to your customers, in a sustainable way, the reward will be loyal, engaged
advocates who help you grow your business. Read more to (...)
Excerpt related to
insurance cm:
How to Achieve a Great—and Profitable— Customer Experience. Source: SAP. Document Type: White Paper Description: Profitable
customer ...
Published:
2011-03-14
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Abstract:
The best CRM choice for Global Refund. Read TEC's whitepaper here! Swiss financial services company Global Refund needed to
replace its antiquated customer relationship management (CRM) system. To find a mobile-enabled, user-friendly solution that
could handle the company’s 15 million yearly transaction (...)
Excerpt related to
insurance cm:
TEC Original Research. Every day, TEC's analysts and software selection experts bring you valuable, accessible, up-to-date
research ...
Published:
2010-03-11
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Abstract:
Lufthansa, one of the world’s leading airlines, wanted to improve the way it trained its Miles & More loyalty program customer
service staff. Traditionally, training was a five-day, classroom-based workshop, but the company now wanted more flexibility
in its training approach. By moving to a blended le (...)
Excerpt related to
insurance cm:
Eedo Knowledgeware Helps Lufthansa Go the Extra Miles & More. Source: Eedo Knowledgeware Corporation. Document Type: Case
Study Description ...
Published:
2010-03-11
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Abstract:
Customer relationship management (CRM) is being adopted by businesses worldwide. But the key question for many executives
as they create their CRM strategy: how can they gain strategic advantage if their competitors are implementing these same
CRM systems? The answer: through integration. Find out how le (...)
Excerpt related to
insurance cm:
How to Avoid the Most Common Mistakes in CRM Integration. Source: Scribe Software. Document Type: White Paper Description:
Customer ...
Published:
2010-03-11
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Abstract:
“Get this to me ASAP. I can’t afford any delays.” Your customer service representatives hear these statements every day.
Your clients are demanding speed and quality at every touch point: the days when they’d accept tradeoffs between product quality
and timeliness of service are over. Organizatio (...)
Excerpt related to
insurance cm:
Doing Business Right Now—Your Customers Won’t Wait. Source: RightNow Technologies. Document Type: White Paper Description:
“Get this to me ASAP. ...
Published:
2010-03-11
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Abstract:
CRM without Compromise: a Strategy for Profitable Growth. Search for Documents and Other Solutions to Delineate Your Comparison
In Relation To a CRM without Compromise. When implementing customer relationship management (CRM), organizations often lose
sight of their customers and focus on efficiency gains (...)
Excerpt related to
insurance cm:
CRM without Compromise: a Strategy for Profitable Growth. Search for Documents and Other Solutions to Delineate Your Comparison
In Relation To a CR...
Published:
2010-03-11
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Abstract:
In order to meet the increasing need to extend services around the world, companies must be able to consolidate data centers
and business applications while adhering to compliance rules and security regulations. While SAP addresses these business
needs through its enterprise service-oriented architecture (...)
Excerpt related to
insurance cm:
Testing Secure Enterprise SOA Applications across Wide Area Networks. Source: SAP. Document Type: White Paper Description:
In order ...
Published:
2010-03-11
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Abstract:
Your Challenge: Get Decision Makers' Approval for Future Sales Force. Specific, Measurable, Achievable, Relevant and Time-Bound.
Most companies are aware that the buying processes of the world and its buyers are changing, but many have yet to recognize
the need to make changes within their own sales force (...)
Excerpt related to
insurance cm:
Your Challenge: Get Decision Makers' Approval for Future Sales Force. Specific, Measurable, Achievable, Relevant and Time-Bound.
Most companies are...
Published:
2010-03-11
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Abstract:
The number of leads captured from conventional channels is steadily declining due to the increasing importance of web sites.
While Web analytic and e-mail marketing solutions provide useful data, they do nothing to capture leads. If there was a service
that could prospect all your web site visitors, woul (...)
Excerpt related to
insurance cm:
How to Convert Web Site Visitors into Leads for Efficient, Successful Prospecting. Source: Engago Technologies. Document Type:
White ...
Published:
2010-03-11
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Abstract:
Most businesses recognize the strategic importance of customer relationship management (CRM), but some small to medium businesses
(SMBs) continue to use basic contact managers or simple spreadsheets to track customers, manage leads, and collaborate on
sales. Achieving great results requires more than jus (...)
Excerpt related to
insurance cm:
CRM Self-assessment Guide for Small to Medium Businesses. Source: Maximizer Software. Document Type: White Paper Description:
Most ...
Published:
2010-03-11
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Abstract:
Recent surveys have shown that 76 percent of respondents rated customer loyalty as extremely or very important to top management.
Many companies feel they exercise due diligence in this area, but as global competition increases and markets mature, they’ll
have to go that extra mile. To better measure c (...)
Excerpt related to
insurance cm:
The Loyalty Connection: Measure What Matters and Create Customer Advocates. Source: RightNow Technologies. Document Type:
White Paper ...
Published:
2010-03-11
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Abstract:
Choosing the Best CRM for Your Organization. IT Reports and Other Package to Use In Your System for Choosing the Best CRM.
It’s no secret that there is a bevy of deployment options available with most customer relationship management (CRM) solutions
today—ranging from customized to out-of-the-box. (...)
Excerpt related to
insurance cm:
Choosing the Best CRM for Your Organization. IT Reports and Other Package to Use In Your System for Choosing the Best CRM.
It’s no secret that ther...
Published:
2010-03-11
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Abstract:
To understand the complex relationship between business and customer, there are several questions companies must ask. How
much do we spend on advertising to reach out to customers? How much do our customers spend on purchasing our products? With
customers scattered all over the globe, it’s difficult to (...)
Excerpt related to
insurance cm:
Enabling Organizations to Understand Complex Relationships. Source: Initiate Systems, Inc. Document Type: White Paper Description
...
Published:
2010-03-11
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Abstract:
Have you ever received a call from your existing long-distance phone company asking you to switch to its service and wondered
why they are calling? Chances are the integrity of its data is so poor that the company has no idea who many of its customers
are. The fact is, many businesses suffer from this sa (...)
Excerpt related to
insurance cm:
Master Data Management and Accurate Data Matching. Source: Initiate Systems, Inc. Document Type: White Paper Description:
Have you ...
Published:
2010-03-11