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Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions
Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to

knowledge management freeware  Bases , Database for Knowledge Management , Creating Knowledge Bases-Free , Knowledge Management , Top Knowledge Base Software , Knowledge MGMT Software , Knowledge Base Article , Knowledge Base Open Source , Knowledge Base Freeware , Knowledgebase Marketing , Compare Knowledge Management , Find Knowledge Management , Methods Knowledge Base , Knowledge Democracy , Create Knowledge Base , Share Critical Knowledge , Knowledgebase Compares Codes , Support Knowledgebase , Official Knowledge Base , Search Read More...
Product Lifecycle Management (PLM)
This comprehensive product lifecycle management (PLM) knowledge base models modern product and design-related aspects of PLM for both discrete and process industries. It details product development...
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Documents related to » knowledge management freeware


Powerful Solutions for Project-driven Organizations
Too often, project-driven organizations are faced with a difficult choice: they can choose best-of-breed business applications and integrate them at great cost,

knowledge management freeware  documentation Encourage collaboration and knowledge sharing with Microsoft Windows® SharePoint' Team Services, which provides a central location for organizing and tracking project-related documents and issues down to the task level. Earn Accurately Customizable and automated revenue recognition, accounts receivable, and billing tools will help you increase your cash flow and profitability. Project financial reporting Get a clear and detailed view of project and task profitability. Evaluate budget versus Read More...
Deltek Remains the Master of Its Selected Few Domains Part Four: Deltek's Differentiators
Deltek has focused on addressing the unique business needs of project-oriented organizations. Its product line has expanded from applications for managing the

knowledge management freeware  HR management; document and knowledge management; BI/analytics; workflow management; collaboration management; partner relationship management (PRM); portfolio management; practice management; service sourcing; and, so on. Thus, the likes of Deltek should benefit from the expanded use of project-oriented and professional service business application software systems due to economic trends. Service organizations traditionally have utilized project accounting more than manufacturing firms because they need Read More...
Network Associates Hopes to Rekindle the Flame
Though the security market has been exploding, Network Associates, Inc. (NAI) will likely post a loss for FY'99. However, don't expect the security monolith to

knowledge management freeware  Since it is common knowledge in the world of information security that security is often contrary to availability, it is clear that NAI hopes to dispel this myth through a new mission statement and marketing pitch. NAI's history is predated by the creation of its acquired holdings, some of which were founded as far back as 1989. In its current transfiguration, NAI did not start trading publicly until December 1997 when Network General merged with McAfee Associates. The merger brought on the new name, Read More...
Software for Real People Part One: MindManager Feature and Functions
Many software applications are indispensable for the operation and management of the enterprise. They, however, may actually stifle creativity--arguably the

knowledge management freeware  management, communication, collaboration, and knowledge management by seamlessly integrating with Microsoft Word , P owerPoint , Outlook , and Project . Possibly one of the best descriptions of MindManager X5 is the following quote from PC Pro Magazine . If you never do any planning, writing, research, organizing, learning or thinking, then you can probably manage without it. But for the rest of us, MindManager is a must have product. MindManager has also won a number of awards Laptop Magazine , editor' Read More...
Capitalizing on Advanced Inventory Management
Today’s distributors have an opportunity to drive performance to new levels by investing in advanced inventory management. These companies can expect to

knowledge management freeware  distributors must have intimate knowledge of both customer demand and available stocks. They must directly confront the dilemma of reducing stocks without undermining customer relationships. Distributors that do overcome this hurdle have the opportunity to stand apart in the marketplace, enhancing customer service levels even as they increase their own profitability. Business Solution: Advanced Inventory Management To remain profitable, competitive, and operationally effective in the coming years, Read More...
Oracle Transportation Management
Oracle Transportation Management delivers robust transportation planning and execution capabilities to shippers and third party logistics providers. It

knowledge management freeware  Transportation Management Oracle Transportation Management delivers robust transportation planning and execution capabilities to shippers and third party logistics providers. It integrates and streamlines transportation planning, execution, freight payment, and business process automation on a single application across all modes of transportation, from full truckload to complex multileg air, ocean, and rail shipments. Oracle Transportation Management lowers transportation costs, improves customer Read More...
Warehouse Management Systems: Pie in the Sky or Floating Bakery?Part Two: The Pareto Principle, Processes, and People: Assessing Your Warehouse Management System Needs
To ensure your warehouse management system is implemented as painlessly as possible, you must assess your warehouse situation before you decide on a warehouse

knowledge management freeware  he has used his knowledge to assist and turnaround small and large companies alike, making them more efficient and profitable. He has been published in several industry magazines and is the author of, This Place Sucks (What Your Warehouse Employees Think About Your Company and How to Change Their Perceptions!) and Warehouse 101 (A Complete Guide to Operating Your Warehouse) . Jones can be reached by phone at (818) 353-2962 or by e-mail at rene.jones@ahninc.com . Read More...
Oracle Enterprise Asset Management
Oracle Enterprise Asset Management (EAM) optimizes availability and utilization of assets. Oracle's products help companies manage inventory, equipment, and

knowledge management freeware  Enterprise Asset Management Oracle Enterprise Asset Management (EAM) optimizes availability and utilization of assets. Oracle's products help companies manage inventory, equipment, and skilled personnel as well as match these resources to asset maintenance demands. Read More...
New Realities of Retail Workforce Management: Myths versus Facts
With an economic recovery underway, retailers are leveraging workforce management (WFM) tools to help them address their most pressing needs—cost reduction

knowledge management freeware  Realities of Retail Workforce Management: Myths versus Facts With an economic recovery underway, retailers are leveraging workforce management (WFM) tools to help them address their most pressing needs—cost reduction, return on investment (ROI), and measurably improved performance—while instilling practices that will serve them tomorrow and beyond. Find out how market leaders are leveraging the considerable benefits of WFM systems to gain a significant competitive advantage. Read More...
Customer Relationship Management (CRM)
When talking about relationship management in the context of software solutions, most people think of customer relationship management (CRM). However

knowledge management freeware  Relationship Management (CRM) When talking about relationship management in the context of software solutions, most people think of customer relationship management (CRM). However, relationships also exist between companies and their vendors, companies and their customers, vendors and their suppliers, employees, different departments of the same company, and so on. The Relationship Management Evaluation Center concentrates on CRM and supplier relationship management (SRM), as software and Read More...
Ultimus Adaptive BPM Suite 8.3 for Business Process Management Certification Report
Ultimus Adaptive BPM Suite 8.3 is TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP

knowledge management freeware  Adaptive BPM Suite 8.3 for Business Process Management Certification Report Ultimus Adaptive BPM Suite 8.3 is TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and Read More...
PTC Windchill 10 for Product Lifecycle Management (PLM) Certification Report
PTC Windchill 10 is TEC Certified for online evaluation product lifecycle management (PLM) solutions in the PLM Evaluation Center. The certification seal is a

knowledge management freeware  Windchill 10 for Product Lifecycle Management (PLM) Certification Report PTC Windchill 10 is TEC Certified for online evaluation product lifecycle management (PLM) solutions in the PLM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More...
Systems Monitoring and Management: Vendor Evaluation Checklist
This systems’ monitoring and management vendor evaluation checklist from Uptime Software is designed to help IT managers and administrators as they search for

knowledge management freeware  Monitoring and Management: Vendor Evaluation Checklist This systems’ monitoring and management vendor evaluation checklist from Uptime Software is designed to help IT managers and administrators as they search for the right solution. It is intended to be a generic list that can be updated, expanded, and customized depending on your exact requirements. You are welcome to edit and modify each of the items as you see fit. Read More...
Smartree Talent Management Suite
Smartree Talent Management Suite manage complex and resource-consuming processes like personnel administration, time registration, organisational charting

knowledge management freeware  Talent Management Suite Smartree Talent Management Suite manage complex and resource-consuming processes like personnel administration, time registration, organisational charting, performance evaluation, training administration, recruitment and others, transforming them into effective and enjoyable activities, for which the administrative and bureaucratic aspects are fully carried out by computers, in a timely and accurate manner. Read More...

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