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Abstract:
Without sound business process analysis, design, and possible re-design or full-blown reengineering in place before you bring
in technology, your CRM (or any IT) efforts are doomed to fail. (...)
Excerpt related to
live support:
Without sound business process analysis, design, and possible re-design or full-blown reengineering in place before you bring
in technology, your ...
Published:
2001-08-21
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Abstract:
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible.
Hence the need for knowledge management software, which helps companies segment and then distribute the information their
customers want to know. (...)
Excerpt related to
live support:
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence
the need for knowle...
Published:
2007-12-12
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Abstract:
SAS Institute has announced the production availability of SAS/Warehouse Administrator software, Version 2.0. This new version
provides IT the ability to proactively publish data warehouse information and track its usage, plus aggressively manage the
process of change in the data warehouse. (...)
Excerpt related to
live support:
SAS/Warehouse 2.0 Goes Live. ... 24, 2000) - SAS Institute, the market leader in integrated
data warehousing and decision support, has announced the production ...
Published:
2000-03-13
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Excerpt related to
live support:
... Post-go live support; Construct and deliver the project summary. The
client focus areas during the go-live phase are the end-user ...
Published:
2009-12-11
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Abstract:
SAS Institute has announced the production availability of SAS/Warehouse Administrator software, Version 2.0. This new version
provides IT the ability to proactively publish data warehouse information and track its usage, plus aggressively manage the
process of change in the data warehouse. (...)
Excerpt related to
live support:
SAS/Warehouse 2.0 Goes Live. ... 24, 2000) - SAS Institute, the market leader in integrated
data warehousing and decision support, has announced the production ...
Published:
2000-03-13
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Abstract:
For over a decade, SAP has offered industry-specific applications, starting with oil and gas and utilities solutions. Media,
insurance, chemicals, banking, and public sector offerings have followed, highlighting SAP's lesser-known side as a market-oriented
provider of industry-tailored solutions. (...)
Excerpt related to
live support:
For over a decade, SAP has offered industry-specific applications, starting with oil and gas and utilities solutions. Media,
insurance, chemicals,...
Published:
2006-05-25
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Abstract:
Aras Innovator, a PLM solution, is the only enterprise open source solution available within the PLM market. Read this product
note to learn what this solution has to offer. Aras Innovator is the only enterprise open source solution available on the
PLM market. This product note analyzes the strengths a (...)
Excerpt related to
live support:
... Subscription Services: service packages include security updates; certified versions; productivity utilities;
upgrade services; and live support (click here ...
Published:
2010-03-18
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Abstract:
For over a decade, SAP has offered industry-specific applications, starting with oil and gas and utilities solutions. Media,
insurance, chemicals, banking, and public sector offerings have followed, highlighting SAP's lesser-known side as a market-oriented
provider of industry-tailored solutions. (...)
Excerpt related to
live support:
For over a decade, SAP has offered industry-specific applications, starting with oil and gas and utilities solutions. Media,
insurance, chemicals,...
Published:
2006-05-25
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Abstract:
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to
provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon
of CRM. (...)
Excerpt related to
live support:
CRM itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide
explanation and m...
Published:
2001-10-19
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Abstract:
On November 12, J.D. Edwards & Company, a leading provider of agile E-Business solutions, announced that more than 600 customers
around the world are using J.D. Edwards' OneWorld enterprise software suite. This milestone marks a more than 400% increase
over one year ago and proves that J.D. Edwards is de (...)
Excerpt related to
live support:
On November 12, JD Edwards & Company, a leading provider of agile E-Business solutions, announced that more than 600 customers
around the world ...
Published:
1999-11-24
-
Abstract:
On November 12, J.D. Edwards & Company, a leading provider of agile E-Business solutions, announced that more than 600 customers
around the world are using J.D. Edwards' OneWorld enterprise software suite. This milestone marks a more than 400% increase
over one year ago and proves that J.D. Edwards is de (...)
Excerpt related to
live support:
On November 12, JD Edwards & Company, a leading provider of agile E-Business solutions, announced that more than 600 customers
around the world ...
Published:
1999-11-24
-
Excerpt related to
live support:
Discussing Enterprise Software and Selection.
Published:
2010-05-13
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Excerpt related to
live support:
... April 1, 2010 — Technology Evaluation Centers (TEC), a world-wide leader in enterprise software evaluation,
has released a new decision support system for ...
Published:
2010-04-01
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Excerpt related to
live support:
... Warren Weaver, an American mathematician known for his work on machine translation and his support
for science in the United States, defined the complexity of ...
Published:
2010-04-09
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Abstract:
Congratulations! In your role as middle market CEO, COO, CFO, or CIO you fought the good fight and sponsored your company's
ERP project. First you survived the ERP software selection process. Then you lived through the boot-camp tough implementation
phase. So your ERP system is up and running-now w (...)
Excerpt related to
live support:
Congratulations! In your role as middle market CEO, COO, CFO, or CIO you fought the good fight and sponsored your company's
ERP project. First y...
Published:
2002-03-27
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Abstract:
Baan and IBM have formed an alliance, IONA is certified for the OpenWorld Network Alliance, and Baan has a program for a
smooth migration path for existing customers. (...)
Excerpt related to
live support:
Baan and IBM have formed an alliance, IONA is certified for the OpenWorld Network Alliance, and Baan has a program for a smooth
migration path for...
Published:
2002-02-19
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Abstract:
Hummingbird Communications Ltd. (NASDAQ: "HUMC" and TSE: "HUM") has announced the immediate availability of Genio Suite 4.0.
This release states improvements to usability, performance and openness to better support organizations as they implement
large-scale enterprise data warehousing and e-commerce sol (...)
Excerpt related to
live support:
Hummingbird Communications Ltd. (NASDAQ: "HUMC" and TSE: "HUM") has announced the immediate availability
of Genio Suite 4.0. This release states i...
Published:
2000-01-28
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Abstract:
We take the liberty to comment on the findings of a report, which was recently released by a renowned research organization,
and which pinpoints ERP implementations’ dissatisfactions in no uncertain terms. (...)
Excerpt related to
live support:
We take the liberty to comment on the findings of a report, which was recently released by a renowned research organization,
and which pinpoints E...
Published:
2001-08-25
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Abstract:
We take the liberty to expand further on the findings of a report, which was recently released by a renowned research organization,
and which pinpoints enterprise applications implementations’ dissatisfactions in no uncertain terms. One may expect even more
bad news in the future given the intricacy of (...)
Excerpt related to
live support:
We take the liberty to expand further on the findings of a report, which was recently released by a renowned research organization,
and which pinp...
Published:
2002-07-08
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Abstract:
In CRM, and now e-CRM, its not about the technology, but about focusing on the locus of importance around which CRM applications
grew; namely, the customer. Ignore him at your peril. (...)
Excerpt related to
live support:
In CRM, and now e-CRM, its not about the technology, but about focusing on the locus of importance around which CRM applications
grew; namely, the...
Published:
2002-06-22