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Abstract:
(...)
Excerpt related to
microsoft crm online:
Microsoft Dynamics CRM Online. Source: Touchstone CRM
Ltd. Document Type: Brochure Description: Download <strong>Microsoft Dynamics CRM
Online</strong>. Comments ...
Published:
2010-11-16
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Abstract:
Real estate firm The Norris Group was holding ten years of customer history with an online e-mail marketing vendor. Costly
errors, data loss, and the lack of vital features convinced the firm to find a new solution that would store data and make
it available whenever needed. Find out how the new online s (...)
Excerpt related to
microsoft crm online:
Case Study: Real Estate Firm Adopts Microsoft Dynamics CRM Online to Drive
Up-sell Opportunities. Source: Microsoft. Document Type ...
Published:
2010-03-11
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Excerpt related to
microsoft crm online:
... To that end, companies currently running Salesforce.com or Oracle CRM On Demand will
receive six free months of the Microsoft CRM Online service when they sign
...
Published:
2010-03-01
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Abstract:
A residential and commercial junk removal company with a toll-free call service was using an industry-specific customer relationship
management (CRM) solution that couldn’t be customized. The company needed a CRM system that could capture, share, and use
customer data specific to its operations, to acq (...)
Excerpt related to
microsoft crm online:
Case Study: Junk Removal Service Finds Gold with Microsoft Dynamics CRM Online.
Source: Microsoft. Document Type: Case Study Description ...
Published:
2010-03-11
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Excerpt related to
microsoft crm online:
... Part 2 analyzed the following embodiments of rapid innovation: the Microsoft Dynamics
CRM Online offering, CRM Product Accelerators, and the so-called xRM ...
Published:
2010-03-26
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Abstract:
With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products
and dominate the CRM market? TEC principal analyst P.J. Jakovljevic talks with the CRM product manager on how the product’s
lesser-known facts, including new social collaboratio (...)
Excerpt related to
microsoft crm online:
With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products
and dominate the CRM...
Published:
2011-10-31
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Abstract:
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it
may be the architect of its own downfall—and Microsoft is poised to take advantage. But will you profit from the Salesforce.com-versus-Microsoft
war? (...)
Excerpt related to
microsoft crm online:
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it
may be the architect of ...
Published:
2008-10-13
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Abstract:
In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange
Solutions, Maximizer Software, Microsoft, NetSuite, Oracle, Pegasystems, RightNow Technologies, SageCRM, Sage SalesLogix,
salesforce.com, SAP CRM, SugarCRM, and Sword Ciboodl (...)
Excerpt related to
microsoft crm online:
... 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software,
FrontRange Solutions, Maximizer Software, Microsoft, NetSuite, Oracle ...
Published:
2010-09-01
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Excerpt related to
microsoft crm online:
... The on-demand Microsoft Dynamics CRM Online offering
minimizes up-front costs and allows organizations to pay a reasonable monthly subscription cost while ...
Published:
2010-02-15
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Excerpt related to
microsoft crm online:
... As of today, Microsoft Dynamics CRM Online is available
at a promotional price of US$34 per user, per month for the first 12 months of service to customers ...
Published:
2011-01-24
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Abstract:
In May, Access Commerce, a French CRM vendor, announced the opening of its first USA office in San Diego, California. During
Explore 2000, QAD’s annual user conference, Access Commerce announced the release of eCameleon for MFG/PRO. (...)
Excerpt related to
microsoft crm online:
In May, Access Commerce, a French CRM vendor, announced the opening of its first USA office in San Diego, California. During
Explore 2000, QAD’s a...
Published:
2000-07-05
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Abstract:
Front-office vendors Baan Co. and SalesLogix Inc. round out their customer-relationship management application suites adding
new marketing, service, and E-commerce capabilities. (...)
Excerpt related to
microsoft crm online:
Front-office vendors Baan Co. and SalesLogix Inc. round out their customer-relationship management application suites adding
new marketing, servic...
Published:
2000-03-17
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Abstract:
Noble Trade, a wholesale distributor of industrial materials, lacked a customer relationship management (CRM) system. Customer
data wasn’t organized, and customer activity history was being lost. To address these issues, managers selected Microsoft®
Dynamics CRM Online as the company’s CRM solution. (...)
Excerpt related to
microsoft crm online:
... being lost. To address these issues, managers selected Microsoft® Dynamics CRM
Online as the company’s CRM solution. One of the ...
Published:
2010-03-11
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Abstract:
By upgrading to the latest release of the SAP customer relationship management (CRM) application as part of its CRM Clear
Vision Program, SAP AG transformed the way marketing and sales teams collaborate. Find out how increased visibility and improved
interaction has helped SAP realize greater value from (...)
Excerpt related to
microsoft crm online:
... Source: SAP. Document Type: Case Study Description: By upgrading to the latest release of the SAP customer
relationship management (CRM) application as part of ...
Published:
2010-09-02
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Abstract:
Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond 'stovepipe' enterprise
applications, but not much beyond. Fast forward to 2001. CRM has gotten fat, and the fatter it gets, it becomes more difficult
to understand, more expensive to buy, more dif (...)
Excerpt related to
microsoft crm online:
Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond 'stovepipe' enterprise
applications, but not mu...
Published:
2001-08-27
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Excerpt related to
microsoft crm online:
... The solution can no longer be dismissed as “old school on-premise only” either, given the Microsoft
Dynamics CRM Online option and the Microsoft Dynamics ...
Published:
2011-01-13
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Abstract:
To achieve global transparency of all customer relationships, SAP AG upgraded to the latest release of the SAP customer relationship
management (CRM) application. This upgrade is part of its CRM Clear Vision Program. Learn how the upgrade to a single global
solution helped SAP AG achieve effective collab (...)
Excerpt related to
microsoft crm online:
... achieve global transparency of all customer relationships, SAP AG upgraded to the latest release of the
SAP customer relationship management (CRM) application. ...
Published:
2010-09-02
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Abstract:
The Scala and Microsoft alliance in the CRM arena has merits of mutual benefits, particularly in the short to medium term,
but due to vacillating motives of the participants that compete in the other enterprise applications fields, will it last?
For the time being, Microsoft will likely be content to hel (...)
Excerpt related to
microsoft crm online:
The Scala and Microsoft alliance in the CRM arena has merits of mutual benefits, particularly in the short to medium term,
but due to vacillating ...
Published:
2003-08-28
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Abstract:
Plex Online integrates with salesforce.com's Sales Cloud 2. TEC interviews Patrick Fetterman, vice president of marketing
at Plex Systems. In early 2011 Plex Systems announced that it has integrated its software-as-a-service (SaaS) enterprise resource
planning (ERP) product with salesforce.com’s Sales C (...)
Excerpt related to
microsoft crm online:
Plex Online integrates with salesforce.com's Sales Cloud 2. TEC interviews Patrick Fetterman, vice president of marketing
at Plex Systems. In early...
Published:
2011-01-28
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Abstract:
While companies are investing heavily in e-commerce and e-service deployments, the customer is in the driver’s seat. Customers
are influenced by the quality of the Web sites they visit, and their perceptions are increasingly shaped by their experiences
with social networking sites. Learn how companies (...)
Excerpt related to
microsoft crm online:
New Technology for a Compelling Web Channel Experience: Competition and Social Web Propel Rich Internet Applications. Source:
SAP. ...
Published:
2010-09-01