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Documents related to » online support desk


SSA Seeks Support from Synquest


ONLINE SUPPORT DESK: SSA Seeks Support from Synquest SSA Seeks Support from Synquest Steve McVey - October 1, 1999 Read Comments SSA Seeks Support from Synquest S. McVey - October 1st, 1999 Event Summary On Sept. 28, System Software Associates announced a joint marketing and development agreement with SynQuest, Inc. The deal will enable SSA to sell SynQuest Manufacturing Manager software to its existing customer base and to prospective customers globally. In addition, both companies will jointly develop software to integrate
10/1/1999

Taking Multilingual Support to the Next Level
Product managers in product companies are trying to develop applications that support multilingual functionality. Multinational corporations use multilingual software applications in order to increase their productivity and in some cases meet compliance regulations.

ONLINE SUPPORT DESK: Taking Multilingual Support to the Next Level Taking Multilingual Support to the Next Level - August 17, 2009 Read Comments Traditionally, multilingual software applications and Web sites allowed users to select a language from a list containing multiple languages at the set-up and log-in stage. The language was then installed and displayed on all screens, menus, and help text. That sufficed when the application s use was confined to a single language at a time. With the increasing globalization of the
8/17/2009

Duty of Care Online
Useful reading for any online business, this white paper offers helpful hints for establishing comprehensive duty of care procedures. When setting up an online business, it is important to consider the legal aspects required—most importantly, an adequate privacy policy, and legally binding terms and conditions. Find out more.

ONLINE SUPPORT DESK: Duty of Care Online Duty of Care Online Source: bwired Document Type: White Paper Description: Useful reading for any online business, this white paper offers helpful hints for establishing comprehensive duty of care procedures. When setting up an online business, it is important to consider the legal aspects required—most importantly, an adequate privacy policy, and legally binding terms and conditions. Find out more. Duty of Care Online style= border-width:0px; />   comments powered by Disqus
5/25/2010 9:35:00 AM

Case Study: Holland Bulb Farms—Online Flower Provider Manages Web Store to Support Company Growth
Case Study —Holland Bulb Farms: Online Flower Provider Manages Web Store to Support Company Growth With over 25,000 customers, Holland Bulb Farms of Wisconsin (US) needed a more efficient way to sell and market its gardening items on the Web. The company wanted an integrated system to keep track of its growing number of transactions, expenses, and purchases. With Everest, the company found the all-in-one solution it needed—and within the first month of going live, saw a 300-percent return on investment. Learn more.

ONLINE SUPPORT DESK: track their business operations online and ofline. Everest Software is the proud winner of numerous awards including the SIIA Codie Award for Best Business Software Product. Searches related to Case Study: Holland Bulb Farms—Online Flower Provider Manages Web Store to Support Company Growth : Support Company | Support Company Goals | Support Maintenance Company | Support Outsourcing Companies | Support Service Companies | Support Systems Company | Business Support Company | Company Community Support |
7/11/2008 8:53:00 AM

SAP Extends Maximum Attention to More of its Services and Support Customers
SAP is known for its enterprise software solutions, but the company's focus on professional services as of late is allowing SAP to offer more of what customers need from a single source. TEC Principal Analyst P.J. Jakovljevic details SAP Services' broad range of offerings and levels of services, including the latest developments with SAP MaxAttention, SAP's RDS, BTS, and SAP Custom Development.

ONLINE SUPPORT DESK: SAP Extends Maximum Attention to More of its Services and Support Customers SAP Extends Maximum Attention to More of its Services and Support Customers Source: Technology Evaluation Centers Document Type: TEC Report Description: SAP is known for its enterprise software solutions, but the company s focus on professional services as of late is allowing SAP to offer more of what customers need from a single source. TEC Principal Analyst P.J. Jakovljevic details SAP Services broad range of offerings and
1/24/2013 11:47:00 AM

Choosing the Right ERP Solution to Support a Global Business
Businesses have a variety of strategies to select from when implementing enterprise resource planning (ERP) systems across their global organizations. The choice of configuration can have a profound impact on visibility across the organization, as well the cost and complexity of implementing and supporting the solution. This white paper describes the three principal choices.

ONLINE SUPPORT DESK: Choosing the Right ERP Solution to Support a Global Business Choosing the Right ERP Solution to Support a Global Business Source: Epicor Document Type: White Paper Description: Businesses have a variety of strategies to select from when implementing enterprise resource planning (ERP) systems across their global organizations. The choice of configuration can have a profound impact on visibility across the organization, as well the cost and complexity of implementing and supporting the solution. This white
4/25/2012 4:47:00 PM

A Modern Approach to Improving Customer Support
As products become more complex and customer expectations continue to rise, service and support become increasingly difficult. So how can service and support managers transcend these problems and use each customer interaction to build customer loyalty and drive service leveraged revenue? By empowering customers with Web 2.0 technology and enabling users to manage their own experiences. Find out how.

ONLINE SUPPORT DESK: A Modern Approach to Improving Customer Support A Modern Approach to Improving Customer Support Source: Aptean Document Type: White Paper Description: As products become more complex and customer expectations continue to rise, service and support become increasingly difficult. So how can service and support managers transcend these problems and use each customer interaction to build customer loyalty and drive service leveraged revenue? By empowering customers with Web 2.0 technology and enabling users to
9/12/2007 9:04:00 AM

Enterprise Information Management: In Support of Operational, Analytic, and Governance Initiatives
Information is one of your greatest assets—helping your organization stay on top of regulatory requirements, close to customers, and ahead of the competition. But managing that information isn’t easy when it is scattered across many isolated silos. A good information management strategy can help you get a complete view of your data, reduce the risk of inaccurate reporting, and keep costs under control. Find out more.

ONLINE SUPPORT DESK: Enterprise Information Management: In Support of Operational, Analytic, and Governance Initiatives Enterprise Information Management: In Support of Operational, Analytic, and Governance Initiatives Source: SAP Document Type: White Paper Description: Information is one of your greatest assets—helping your organization stay on top of regulatory requirements, close to customers, and ahead of the competition. But managing that information isn’t easy when it is scattered across many isolated silos. A good
1/25/2010 1:15:00 PM

What s Holding Back Online Appointment Booking?
False myth and common misconceptions are preventing hospitals and clinics from adopting online appointments.

ONLINE SUPPORT DESK: What s Holding Back Online Appointment Booking? What s Holding Back Online Appointment Booking? Donatello Bianco - May 1, 2009 Read Comments Introduction Have you ever asked yourself why you can use the Internet to book a flight, a hotel room, or even a seat at the theatre, but if you need to make an appointment with your doctor, you have to do it by phone? Do you ever find yourself on a Sunday morning or Tuesday evening wanting to arrange a check-up, but having to wait until the doctor s office opening
5/1/2009

How One Vendor Addresses Support and Maintenance Issues
SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable prices. Support and maintenance customers are committed to service contracts, but only to a point. New options are thus available.

ONLINE SUPPORT DESK: How One Vendor Addresses Support and Maintenance Issues How One Vendor Addresses Support and Maintenance Issues P.J. Jakovljevic - April 27, 2007 Read Comments Problem Setting SAP is one of the major enterprise resource planning (ERP) vendors that is addressing the concerns of its user base regarding support and maintenance (S&M) issues. These issues are detailed in a previous series on S&M: Will User Enterprises Ever Get Onto an Easy (Support and Maintenance) Street? , Support and Maintenance: No Longer
4/27/2007

Provia Tackles RFID in a Twofold MannerPart Five: 3PL Support and SCE Optimization
FourSite 4.4 is an upgrade of its fulfillment solution oriented towards third party logistics (3PL) providers. ViaOptimize, is an advanced step for companies who have already automated their facilities with Provia's WMS and are now looking at optimization as a key area of improvement, efficiency and cost reduction.

ONLINE SUPPORT DESK: Provia Tackles RFID in a Twofold Manner Part Five: 3PL Support and SCE Optimization Provia Tackles RFID in a Twofold Manner Part Five: 3PL Support and SCE Optimization P.J. Jakovljevic - August 17, 2004 Read Comments FourSite 4.4 These days when radio frequency identification (RFID) is constantly on everyone s lips, and when every relevant enterprise application vendor is hedging its bets towards becoming RFID-ready or is even convincing the market that its RFID-compliant solution is exactly what the
8/17/2004


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