-
Abstract:
Peregrine entered into partnerships that improve its solutions for customers buying new goodies or disposing of old ones.
In addition, the company will develop packaged integration solutions between its own products and market leading ERP and CRM
solutions. (...)
Excerpt related to
peregrine help desk software:
Peregrine entered into partnerships that improve its solutions for customers buying new goodies or disposing of old ones.
In addition, the compan...
Published:
2000-08-24
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Abstract:
Janus Technologies gets out of the (IT glass) house, hangs out at the eStorefront, and finds a new soulmate. Best of all,
the company has a good chance to have a date with Commerce One. Sounds like a good idea to us. (...)
Excerpt related to
peregrine help desk software:
... many key features - workflow, mail, help desk integration - that ...
However, we can't help but wonder why an ... Peregrine Systems AssetCenter
3.5 is Janus' principal ...
Published:
2000-07-11
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Abstract:
Peregrine's Get.Resources is an E-procurement system that contains features to manage the acquisition of capital assets and
track their lifecycle costs. The product supports a number of different kinds of supplier arrangements ranging from internally
hosted catalogs to links with Commerce One's MarketSit (...)
Excerpt related to
peregrine help desk software:
Peregrine's Get.Resources is an E-procurement system that contains features to manage the acquisition of capital assets
and track their lifecycle ...
Published:
2000-02-01
-
Abstract:
Peregrine entered into partnerships that improve its solutions for customers buying new goodies or disposing of old ones.
In addition, the company will develop packaged integration solutions between its own products and market leading ERP and CRM
solutions. (...)
Excerpt related to
peregrine help desk software:
Peregrine entered into partnerships that improve its solutions for customers buying new goodies or disposing of old ones.
In addition, the compan...
Published:
2000-08-24
-
Abstract:
Concur began as a vendor of shrink-wrapped travel and expense tracking software, but is now making a play to be a major provider
of self-service Internet-enabled applications, including offerings in E-purchasing and Human Resources. (...)
Excerpt related to
peregrine help desk software:
Concur began as a vendor of shrink-wrapped travel and expense tracking software, but is now making a play to be a major provider
of self-service I...
Published:
2000-03-01
-
Abstract:
Once the toast of Wall Street, Remedy has redefined its business. With products in CRM, service management and e-procurement
(and others), and propelled by something unusual – profits – the company is hoping to regain its former luster. (...)
Excerpt related to
peregrine help desk software:
Once the toast of Wall Street, Remedy has redefined its business. With products in CRM, service management and e-procurement
(and others), and pro...
Published:
2000-05-17
-
Abstract:
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled
by a set of applications that support customer-facing functions and management decision making. That may capture the essence
of what CRM is, but it does not begin to capture why (...)
Excerpt related to
peregrine help desk software:
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled
by a set of applic...
Published:
2004-11-08
-
Abstract:
Sharp Microelectronics of the Americas has selected Harbinger as their Application Service Provider of choice. The multi-year
contract will allow Harbinger to integrate e-Procurement and business applications across Sharp's e-Supplier community. (...)
Excerpt related to
peregrine help desk software:
Sharp Microelectronics of the Americas has selected Harbinger as their Application Service Provider of choice. The multi-year
contract will allow ...
Published:
2000-07-14
-
Abstract:
Although Rimini Street's client base is still budding, the third party provider of support and maintenance has been quite
bullish, owing to the accelerating demand for its service lines; healthy win ratios; and solid execution of its aggressive
business plan. (...)
Excerpt related to
peregrine help desk software:
Although Rimini Street's client base is still budding, the third party provider of support and maintenance has been quite
bullish, owing to the ac...
Published:
2007-04-20
-
Abstract:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel Systems, and 2) it announced the intention to deliver its product also via 3rd-party Application Service
Providers (ASPs). We express our views in this regard. (...)
Excerpt related to
peregrine help desk software:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel S...
Published:
2000-05-18
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Abstract:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success
and failure to emerge from the same initiative. Clearly de (...)
Excerpt related to
peregrine help desk software:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy use...
Published:
2004-10-21
-
Abstract:
Centive's strategy is to form a limited number of strategic partnerships with leading management consulting firms to ensure
customers receive the highest levels of service and support. Pertinent alliances made include one offering sales performance
incentive funding formulas (SPIFFs). (...)
Excerpt related to
peregrine help desk software:
Centive's strategy is to form a limited number of strategic partnerships with leading management consulting firms to ensure
customers receive the ...
Published:
2007-05-11
-
Abstract:
Seagate Software has announced a new chapter in its corporate history by changing its name to Crystal Decisions. Crystal
Decisions is an information infrastructure company that is a market leader in business intelligence, specifically for query
and reporting tools. The new name reflects that of its flag (...)
Excerpt related to
peregrine help desk software:
Seagate Software has announced a new chapter in its corporate history by changing its name to Crystal Decisions. Crystal Decisions
is an informati...
Published:
2001-04-10
-
Abstract:
PeopleSoft is seeking to make bigger strides in the CRM, SCM and B2B software markets with its recent spate of product releases.
While Wall Street praises the vendor’s new product initiatives and its strong first quarter results and optimism for the future,
its direct competitors are far from feeling (...)
Excerpt related to
peregrine help desk software:
PeopleSoft is seeking to make bigger strides in the CRM, SCM and B2B software markets with its recent spate of product releases.
While Wall Stree...
Published:
2001-06-26
-
Abstract:
Multichannel retailers have to flawlessly execute a full range of services to engage, transact, and fulfill orders placed
via Internet. Thus, they either have to build a complete set of these services in-house, or outsource some (or all) of them. (...)
Excerpt related to
peregrine help desk software:
Multichannel retailers have to flawlessly execute a full range of services to engage, transact, and fulfill orders placed
via Internet. Thus, they...
Published:
2006-07-20
-
Abstract:
Information appliances, also called Internet or PC appliances, are a new market that appeal to those customers who want to
reduce their desktop hardware expenditures. What are they, who makes them, and what do you get for your money? (...)
Excerpt related to
peregrine help desk software:
Information appliances, also called Internet or PC appliances, are a new market that appeal to those customers who want to
reduce their desktop ha...
Published:
2000-03-28