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Abstract:
In this document, we will explore the power of online self-service and how it contributes to healthy customer relationships
and delivers viable cost savings. We will also address how technology from Epicor Software Corporation, a leader in the CRM
space, can help deliver successful self-service. (...)
Excerpt related to
power web:
The Power of Web Self-Service. Source: Epicor. Document ... successful
self-service. Download <strong>The Power of Web Self-Service</strong>. Comments:
...
Published:
2010-03-11
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Abstract:
Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement.
Social networks, podcasts, blogs, and wikis are enabling customers to become advocates, and not simply the targets they were
in the traditional CRM process. The same techniques are a (...)
Excerpt related to
power web:
Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement.
Social networks, podcas...
Published:
2007-09-19
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Abstract:
MCI WorldCom and Critical Path plan to offer the following services: Web mail service, starting at $2 per user, per month,
POP3 mail service starting at $3.50/user/month, IMAP4 service starting at $5.50/user/month and a Microsoft Exchange collaborative
service starting at $12 /user/month with 20MB of dis (...)
Excerpt related to
power web:
MCI WorldCom and Critical Path Power into Outsourced Messaging. ... MCI WorldCom and Critical
Path will be offering the following services: Web mail service ...
Published:
2000-05-01
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Abstract:
IBM has decided to take on Sun in the Internet infrastructure arena. What do they bring to the table? And who will win the
war of words? (...)
Excerpt related to
power web:
... since the primary focus is on enterprise-class computing and larger Web infrastructures.
Most small-to-medium users will not need the power of the S80 or E10000 ...
Published:
2000-05-19
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Abstract:
The typical mid-market company that has roughly $350 million in annual revenue, has not fully automated its business processes,
and would gladly give up its legacy systems if everything could work from one server, and give the executives the information
they need in the process. Another opinion in the di (...)
Excerpt related to
power web:
The typical mid-market company that has roughly $350 million in annual revenue, has not fully automated its business processes,
and would gladly g...
Published:
2003-08-27
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Abstract:
Traditional enterprise systems have proven difficult to change and extend. The inherent problem of old core code and business
logic duplication is part of the reason traditional enterprise resource planning systems have not readily taken to e-commerce. (...)
Excerpt related to
power web:
Traditional enterprise systems have proven difficult to change and extend. The inherent problem of old core code and business
logic duplication is...
Published:
2006-09-19
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Abstract:
Network Engines, Inc. is a leading vendor of extremely thin rackmount servers used in the rapidly growing area of web serving.
In this note, we examine the company and its outlook. (...)
Excerpt related to
power web:
Network Engines, Inc. is a leading vendor of extremely thin rackmount servers used in the rapidly growing area of web serving.
In this note, we ex...
Published:
1999-11-01
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Abstract:
Find out why Web 2.0 and social media applications are being used by companies in this comprehensive report. Companies are
beginning to accept Web 2.0 as part of their communication, information sharing, and collaborating activities. Find out why
this trend is being embraced by more companies. (...)
Excerpt related to
power web:
Find out why Web 2.0 and social media applications are being used by companies in this comprehensive report. Companies are
beginning to accept Web ...
Published:
2010-04-26
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Excerpt related to
power web:
... who has paid approximately US$31.5 million to acquire InStranet, a privately held supplier of KM software
that is used in call centers and web self-service ...
Published:
2009-03-03
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Abstract:
The first runner up for Amazon.com’s infrastructure business is… Sun Microsystems. Amazon, led by Jeff Bezos, has given
the nod to Hewlett Packard. The win comes on the heels of a speech by Sun CEO Scott McNealy, where he called HP “pathetic”.
Looks like Sun is left to wail and gnash its teeth (...)
Excerpt related to
power web:
The first runner up for Amazon.com’s infrastructure business is… Sun Microsystems. Amazon, led by Jeff Bezos, has given the
nod to Hewlett Packar...
Published:
2000-06-12
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Abstract:
Altrec is a startup E-commerce website that takes aim on the upscale outdoor recreation market. In this interview Altrec's
CTO discusses the initial technology decisions on which the company's infrastructure is based. (...)
Excerpt related to
power web:
Altrec is a startup E-commerce website that takes aim on the upscale outdoor recreation market. In this interview Altrec's
CTO discusses the initi...
Published:
1999-12-01
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Abstract:
While Made2Manage's decision to go private under a wealthy Battery Ventures' wing, which was supposedly committed to invest
in the acquired technology was prudent at the time of announcement; subsequent events might be showing us a different side
of the buyout medal. Although the draconic exodus of forme (...)
Excerpt related to
power web:
While Made2Manage's decision to go private under a wealthy Battery Ventures' wing, which was supposedly committed
to invest in the acquired techno...
Published:
2003-09-13
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Abstract:
Traditional enterprise-level sales strategies are no longer sufficient in bringing new customer accounts. Today's self-directed
buyers delay sales contact and pre-qualify solutions via the Internet. Sales can leverage this medium by understanding the
buy cycle to deliver value and begin an influential on (...)
Excerpt related to
power web:
Traditional enterprise-level sales strategies are no longer sufficient in bringing new customer accounts. Today's self-directed
buyers delay sales...
Published:
2006-03-30
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Abstract:
Verio, CIBER, and Centennial Ventures Sign Definitive Agreements to Form New ASP Joint Venture. (...)
Excerpt related to
power web:
Verio, CIBER, and Centennial Ventures Sign Definitive Agreements to Form New ASP Joint Venture.
Published:
2000-03-20
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Abstract:
Since introducing its first cavernous superstore in 1989, the Minnesota-based discount retailer has grown rapidly to over
350 stores in 39 states. The company now hopes to replicate the success of its brick-and-mortar business in cyberspace. (...)
Excerpt related to
power web:
Since introducing its first cavernous superstore in 1989, the Minnesota-based discount retailer has grown rapidly to over
350 stores in 39 states....
Published:
2000-06-29
-
Abstract:
Traditional enterprise systems have proven difficult to change and extend. The inherent problem of old core code and business
logic duplication is part of the reason traditional enterprise resource planning systems have not readily taken to e-commerce. (...)
Excerpt related to
power web:
Traditional enterprise systems have proven difficult to change and extend. The inherent problem of old core code and business
logic duplication is...
Published:
2006-09-19
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Abstract:
The time for existing Made2Manage customers and partners to act is now. The new owners’ motivation in buying the product
and vendor must have been the install base and that is you. Showing interest and being vocal about your needs is your part
in keeping the relationship the way you want it. (...)
Excerpt related to
power web:
The time for existing Made2Manage customers and partners to act is now. The new owners’ motivation in buying the product and
vendor must have been...
Published:
2003-09-15
-
Abstract:
Network Engines, Inc. is a leading vendor of extremely thin rackmount servers used in the rapidly growing area of web serving.
In this note, we examine the company and its outlook. (...)
Excerpt related to
power web:
Network Engines, Inc. is a leading vendor of extremely thin rackmount servers used in the rapidly growing area of web serving.
In this note, we ex...
Published:
1999-11-01
-
Abstract:
As part of a far-reaching strategy to grab a large share of Internet infrastructure computing, Dell has announced three new
appliance server models. (...)
Excerpt related to
power web:
... Client-side Web caching, for example, might not need all that power.
As a general rule, customers will need to review their requirements ...
Published:
2000-04-28
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Abstract:
Given that the SP can host well over 200,000 mailboxes, the cost of the WebMail Direct option is minimized to approximately
.16 cents a mailbox (bringing the total cost of a mailbox, including hardware to just shy of .80 cents (US). (...)
Excerpt related to
power web:
Given that the SP can host well over 200000 mailboxes, the cost of the WebMail Direct option is minimized to approximately
.16 cents a mailbox (b...
Published:
2000-06-07