The end of 2007, at least in the space that I cover, has certainly been "the most wonderful time of the year" for one vendor - NetSuite. True, prior to that, Deltek had a decent initial public offering (IPO) , and possibly even more important, a stellar Q3 2007 quarterly report thereafter.
However, on December 20, 2007 NetSuite Inc., a vendor of on-demand, integrated business management
evaluate this product ], RightNow (and even Microsoft Dynamics CRM Live [ evaluate this product ]) have a fundamental flaw , which once also plagued (and fatally wounded) former Siebel (now part of Oracle [ evaluate this product ]). Namely, these are all point Customer Relationship Management (CRM) solutions without an organic transactional system of record (e.g., an accounting back-office system). In other words, they tend to focus on managing sales contacts, pipeline, forecasts, etc., rater than on