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Abstract:
Product knowledge is now readily available to buyers online, so it’s no surprise that salespeople are seeking new tools and
new skills to close sales. A powerful new set of tools has taken its place in the salesperson’s arsenal: 3-D applications. (...)
Excerpt related to
sales force automation selection articles:
Leveraging 3-D for Sales Automation. Christina Park and Wayne Thompson - November 28, 2008.
Comments: 0. Read Comments The "Googlization ...
Published:
2008-11-28
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Abstract:
A proof of concept (POC) should be completed as part of the selection process when the risk of project failure is comparatively
high. Risk can be measured by two key variables. These variables are complexity of requirements and level of expertise of
the selection/implementation team. The more complex the (...)
Excerpt related to
sales force automation selection articles:
A proof of concept (POC) should be completed as part of the selection process when the risk of project failure is comparatively
high. Risk can be ...
Published:
2004-07-13
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Abstract:
Dell Computer Corporation spent millions preparing to deploy an ERP system before realizing that the solution to one set
of issues created a more severe problem. Note based on discussion among Michael Dell, Kevin Rollins, and Morten Topfer of
Dell Computer Corporation and Dell’s Platinum Counsel of c (...)
Excerpt related to
sales force automation selection articles:
... When you look beyond the Direct Sales Model to the ... are paramount,
the agility of process automation tools is ... they are often overlooked in the selection
process ...
Published:
2002-05-31
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Abstract:
Since a 'one-size-fits-all' product is still not quite a viable possibility, almost every product can win provided a certain
set of requirements. The Catch 22 for both buyers and vendors/VARs is to pinpoint the right opportunity in this ongoing 'dating
game'. An RFP/RFI selection process can streamline (...)
Excerpt related to
sales force automation selection articles:
... best differentiate ERP packages, based on TEC's past selection experiences ...
core ERP functionality as well (into eg, sales force automation (SFA), product ...
Published:
2002-03-06
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Abstract:
A proof of concept (POC) should be completed as part of the selection process when the risk of project failure is comparatively
high. Risk can be measured by two key variables. These variables are complexity of requirements and level of expertise of
the selection/implementation team. The more complex the (...)
Excerpt related to
sales force automation selection articles:
A proof of concept (POC) should be completed as part of the selection process when the risk of project failure is comparatively
high. Risk can be ...
Published:
2004-07-13
-
Abstract:
Leveraging 3-D for Sales Automation helps maximize your sales and your efficiency. Click here to download the white paper.
It’s no longer acceptable for salespeople to respond to customers’ inquiries with “I’ll get back to you.” In the time it takes
to respond, a competitor with stronger product (...)
Excerpt related to
sales force automation selection articles:
... makers to mitigate the risks associated with enterprise software selection, and to ...
TEC's analysts write IT white papers about sales automation, CRM, ERP, etc ...
Published:
2010-03-11
-
Abstract:
Since a 'one-size-fits-all' product is still not quite a viable possibility, almost every product can win provided a certain
set of requirements. The Catch 22 for both buyers and vendors/VARs is to pinpoint the right opportunity in this ongoing 'dating
game'. An RFP/RFI selection process can streamline (...)
Excerpt related to
sales force automation selection articles:
... best differentiate ERP packages, based on TEC's past selection experiences ...
core ERP functionality as well (into eg, sales force automation (SFA), product ...
Published:
2002-03-06
-
Abstract:
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause
a host of problems, from lost employee time to lost customer data. But with the right information, implementing CRM allows
evolution without the upset of revolution. (...)
Excerpt related to
sales force automation selection articles:
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause
a host of pro...
Published:
2007-09-24
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Abstract:
Marketing is possibly the only remaining major business function yet to revise its core processes to take advantage of IT
that can cut time, costs, and improve the quality of its operation. Nevertheless with marketing automation there are huge
untapped opportunities for business improvement, given market (...)
Excerpt related to
sales force automation selection articles:
Marketing is possibly the only remaining major business function yet to revise its core processes to take advantage of IT
that can cut time, costs...
Published:
2004-05-15
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Abstract:
This is the transcript of an Audio Conference on e-procurement conducted by TEC during which brief case studies of how companies
have improved inventory turns and reduced procurement costs through Internet enabled collaboration with suppliers were presented. (...)
Excerpt related to
sales force automation selection articles:
This is the transcript of an Audio Conference on e-procurement conducted by TEC during which brief case studies of how companies
have improved inv...
Published:
2001-01-29
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Abstract:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the
perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado
solution. (...)
Excerpt related to
sales force automation selection articles:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from
the perspectives of core fun...
Published:
2006-08-17
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Abstract:
Leveraging 3-D for Sales Automation helps maximize your sales and your efficiency. Click here to download the white paper.
It’s no longer acceptable for salespeople to respond to customers’ inquiries with “I’ll get back to you.” In the time it takes
to respond, a competitor with stronger product (...)
Excerpt related to
sales force automation selection articles:
... makers to mitigate the risks associated with enterprise software selection, and to ...
TEC's analysts write IT white papers about sales automation, CRM, ERP, etc ...
Published:
2010-03-11
-
Abstract:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel Systems, and 2) it announced the intention to deliver its product also via 3rd-party Application Service
Providers (ASPs). We express our views in this regard. (...)
Excerpt related to
sales force automation selection articles:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel S...
Published:
2000-05-18
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Abstract:
There are two prevailing approaches for selecting enterprise-wide software: the functions and features approach and the business
processes approach. Yet a third alternative does exist—one that takes the best aspects of these two to provide the assurances
needed by the buyer and the efficiency desired b (...)
Excerpt related to
sales force automation selection articles:
Software Selection: A Third Alternative Part One: The Buyer’s Perspective. Joseph J. Strub ...
definition of process. Existing Selection Methods. ...
Published:
2008-01-21
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Abstract:
While Microsoft’s zeal to deliver a market-ready CRM product may speak to the CRM market’s attractiveness, Applix’ exit may,
on the other hand, indicate that the niche CRM vendors without a clear differentiating value proposition have not much to
look for there in the long run. (...)
Excerpt related to
sales force automation selection articles:
While Microsoft’s zeal to deliver a market-ready CRM product may speak to the CRM market’s attractiveness, Applix’ exit may,
on the other hand, in...
Published:
2003-03-10
-
Abstract:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel Systems, and 2) it announced the intention to deliver its product also via 3rd-party Application Service
Providers (ASPs). We express our views in this regard. (...)
Excerpt related to
sales force automation selection articles:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel S...
Published:
2000-05-18
-
Abstract:
Oracle will not rest until it comes close (or even overtakes) Siebel in the CRM market. Its latest gimmick from its bag of
tricks was the recent launch of the OracleSalesOnline.com system, which allows businesses to use Oracle's SFA software for
free. However, any additional CRM components users might ne (...)
Excerpt related to
sales force automation selection articles:
Oracle will not rest until it comes close (or even overtakes) Siebel in the CRM market. Its latest gimmick from its bag of
tricks was the recent l...
Published:
2000-10-06
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Abstract:
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled
by a set of applications that support customer-facing functions and management decision making. That may capture the essence
of what CRM is, but it does not begin to capture why (...)
Excerpt related to
sales force automation selection articles:
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled
by a set of applic...
Published:
2004-11-08
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Abstract:
CRM Without Workflow is not CRM: How to Maximize Sales and Service Productivity. Search for Articles and Other Software about
CRM Without Workflow. Since there are multiple vendors offering hosted customer relationship management (CRM) applications,
the buyer’s toughest decision is finding a vendor that (...)
Excerpt related to
sales force automation selection articles:
CRM Without Workflow is not CRM: How to Maximize Sales and Service Productivity. Search for Articles and Other Software about
CRM Without Workflow....
Published:
2010-03-11
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Abstract:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support. To eliminate any chance of bias and to ensure a level playing field, all the criteria that make up these
three modules in our CRM Evaluation Center were given (...)
Excerpt related to
sales force automation selection articles:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support....
Published:
2008-09-29