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Sage Saleslogix Guidebook
If you’ve already implemented Sage Saleslogix for your customer relationship management (CRM) process and CRM analytics needs, this guidebook can help you

saleslogix web  smartphone devices. Using the SalesLogix Web client, users can access functionality using a Web browser. Using offline access, SalesLogix users can view, edit, and update information on their laptops in the field and then synchronize their laptop data with the office database via VPN or when they return to the office. Synchronization rules are based on account ownership and can be configured by the administrator to resolve conflicts based on a specific company's process. For users that are more Read More
Web Content Management (WCM)
Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet) or private web sites (intranet or ext...
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Documents related to » saleslogix web


SalesLogix and ACT! Officially Branded As Best Software Part 2: Challenges and User Recommendations
The company must clearly articulate its plans and the timeline for integration for each of its products. Otherwise it may face confusion and/or anxiety amongst

saleslogix web  HR/Payroll product that, likewise SalesLogix in the CRM market, has a prominence in the SME HR market, and has been used via many OEM or any other arrangements by a slew of vendors. Best Software will still have to address other challenges in order to continue to thrive in this ruthless competitive environment. The competition is flying from many directions since the company competes in many diverse markets. To that end, in the traditional back-office market, the threat comes from the likes of Intuit and Read More

In 2004, Best Software acquired ACCPAC through its parent company The Sage Group plc and has now released a new version of its CRM product: SalesLogix 6.2

saleslogix web  lines. Clearly, only a SalesLogix version 7, with promises of real web architecture combined with features of 6.2, should boost the application to the high spheres occupied by hosted and on-demand solution providers. In the meantime, ACCPAC CRM will fill this role. The high-end SME market place is a competitive panorama where both traditional SME players and the new enterprise players are contemplating the leadership position. Read More
Winner Takes All - Siebel Ousts SalesLogix From Solomon’s Deal
Much sooner than its ERP counterparts had done it in their respective market, Siebel has been making a big push into the CRM mid-market with the introduction of

saleslogix web  All - Siebel Ousts SalesLogix From Solomon’s Deal Winner Takes All - Siebel Ousts SalesLogix From Solomon's Deal P.J. Jakovljevic - September 8, 2000 Event Summary During a Solomon Partner Conference in August, Great Plains, a leading mid-market provider of back-office and e-business solutions, announced a number of new product enhancements and/or product alliances for its recently acquired division and former archrival, Solomon Software. Notable announcements were the availability of new Distribution Read More
Vendors Begin to Round Out Their CRM Suites
Front-office vendors Baan Co. and SalesLogix Inc. round out their customer-relationship management application suites adding new marketing, service, and E

saleslogix web  vendors Baan Co. and SalesLogix Inc. rounded out their customer-relationship management application suites adding new marketing, service, and E-commerce capabilities. Their announcements were made at the DCI Customer-Relationship Management Expo in Chicago. Baan, which had emerged as a front-runner in the front-office among enterprise resource planning vendors only to lose that lead because of financial and management turmoil, has finally delivered on some of its original promise with the new release of Read More
Step into Sage SalesLogix through a Demo Geared to Your Role
Sage SalesLogix provides a view of customer interactions across sales, marketing, customer service, and support so your teams can collaborate and respond

saleslogix web  into Sage SalesLogix through a Demo Geared to Your Role Sage SalesLogix provides a view of customer interactions across sales, marketing, customer service, and support so your teams can collaborate and respond promptly and knowledgeably to customer inquiries and opportunities. This flash demo details how Sage SalesLogix helps six different roles: sales, marketing, customer service and support, accounting, IT, and management. Learn how they would use Sage SalesLogix during a typical workday--choose Read More
Web Self-Service
This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on

saleslogix web  Self-Service This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on investments (ROI). The key is to understand your customer, your products and services, and the tools available to deliver service to maximize customer satisfaction and reduce customer service costs. This paper will discuss the various self-service options available, how to utilize best practices, delivery technology and how Read More
The Insider’s Guide to Great Customer Service on the Web
Companies that provide superlative service keep their customers satisfied and loyal. It’s particularly important to deliver great customer service on the web

saleslogix web  Insider’s Guide to Great Customer Service on the Web Companies that provide superlative service keep their customers satisfied and loyal. It’s particularly important to deliver great customer service on the web—which is why great web self-service should be a company’s top priority. Unfortunately, many executives who would have a heart attack if their call centers were unresponsive don't show the same concern about having an unresponsive web site. Read More
Web Content Management (WCM)
Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet

saleslogix web  Content Management (WCM) Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet) or private web sites (intranet or extranet). Use a WCM solution to organize and manage documents; provide content version control, collaboration utilities, and user- or document-level security. Read More
Software as a service: The Alternative for Web Content Management
Your web site can be your best marketing and sales tool in a global market. Stale content, however, isn't useful to visitors—so you have to make sure your site

saleslogix web  as a service: The Alternative for Web Content Management Your web site can be your best marketing and sales tool in a global market. Stale content, however, isn't useful to visitors—so you have to make sure your site is constantly updated. How can you reduce the time and financial expense of using multiple systems and multiple forms of content to revise your site? A software-as-a-service (SaaS) content management system (CMS) might be the solution you're looking for. Read more. Read More
Web Content Management (WCM) Software Evaluation Report
Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet),

saleslogix web  Content Management (WCM) Software Evaluation Report Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet), or private web sites (intranet or extranet). Use a WCM solution to organize and manage documents; provide content version control, collaboration utilities, and user or document level security. Read More
Maximizing Visibility for Multilingual Web Sites
An information-rich, well-published web site sells your products and services to potential clients around the world, 24x7. And multilingual content optimizes

saleslogix web  Visibility for Multilingual Web Sites An information-rich, well-published web site sells your products and services to potential clients around the world, 24x7. And multilingual content optimizes the effectiveness of your site by communicating with your customers in their language. However, many multilingual web sites are not as effective as they could be, simply because potential customers cannot find them through search engines. Read More
3Com Will Route Customers to In-house Web Design Firm
Network giant 3Com has purchased an E-business web design and consulting firm.

saleslogix web  Will Route Customers to In-house Web Design Firm Event Summary Network and telecommunications expert 3Com Corporation (NASDAQ: COMS) has purchased a 40 person company specializing in Internet design and strategic consulting. Details of the purchase of Interactive Web Concepts (IWC) of Mountain View, California were not disclosed. Market Impact 3Com gets its foot into quite a few corporate doors. Comparing the booming E-commerce business with its own 6.5% sales growth, 3Com may have felt that it was Read More
Keys to Accelerating Web Application Delivery
Slowdowns, scalability issues, and security gaps hit Web applications where it hurts. Data center consolidations put distance between application servers and

saleslogix web  to Accelerating Web Application Delivery Slowdowns, scalability issues, and security gaps hit Web applications where it hurts. Data center consolidations put distance between application servers and users—producing long round-trips and slow response times. Luckily, there is a solution. Deploying a wire-speed application system—in a unified single-platform design—boosts response times, improves infrastructure scalability, and safeguards against security threats. Read More
New Web Threats in 2009
That's why the white paper new web threats in 2009 can be a real lifesaver.

saleslogix web  Web Threats in 2009 If you don't know about the latest Web threats, it's all too easy to get caught off guard . That's why the white paper New Web Threats in 2009 can be a real lifesaver. It lays out the latest Web-borne threats for you in easy-to-follow language—so that you know exactly what you have to look out for, and what you need to defend against . And that includes everything from Web- and social-networking-based malware to the latest Web 2.0 threats. You'll also discover the advantages of a Read More

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