-
Abstract:
By focusing on improving and optimizing the processes instead of only the departments, any user company should be better
aligned and prepared to take on the challenges ahead. (...)
Excerpt related to
solution software support:
By focusing on improving and optimizing the processes instead of only the departments, any user company should be better aligned
and prepared to t...
Published:
2006-01-11
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Abstract:
Smart companies are investigating all possible software support and maintenance (S&M) options. Alternative software S&M is
not for all businesses, but it seems a logical option for technologically conservative (and savvy) companies that do not need
all the available upgrades. (...)
Excerpt related to
solution software support:
Smart companies are investigating all possible software support and maintenance (S&M) options. Alternative software S&M
is not for all businesses,...
Published:
2007-04-11
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Abstract:
In 2003, Exact Software announced the general availability of Macola Enterprise Suite (ES), the latest version of the company's
ERP solution, which goes beyond traditional ERP solutions’ scope by allowing its users to define business rules, workflow,
and exception alerts and events. Also, Exact Event (...)
Excerpt related to
solution software support:
In 2003, Exact Software announced the general availability of Macola Enterprise Suite (ES), the latest version of the company's
ERP solution, whic...
Published:
2004-02-27
-
Abstract:
After dealing with the over-hype of Y2K, companies have started to reconsider the best of breed as a viable solution to satisfy
their software needs. This comes as a shock to the corporate systems culture when user communities were told that fully integrated
software such as ERP, SCM, and EAM were the on (...)
Excerpt related to
solution software support:
After dealing with the over-hype of Y2K, companies have started to reconsider the best of breed as a viable solution to satisfy
their software nee...
Published:
2003-08-08
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Abstract:
SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable
prices. Support and maintenance customers are committed to service contracts, but only to a point. New options are thus available. (...)
Excerpt related to
solution software support:
SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable
prices. Support an...
Published:
2007-04-27
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Abstract:
Many SMB companies need more functionality than an entry-level system offers, but cannot afford to pay $15,000 (USD) or more
for a higher-end product, nor do they really need the complexity found in these products. Red Wing Software’s TurningPoint
is a good mid-market product that plays well in this ma (...)
Excerpt related to
solution software support:
... company the ability to enhance quality support services for ... then
grow into a more advanced solution as needed ... USD) revenue range looking for software
that costs ...
Published:
2005-01-21
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Abstract:
Enterprise software selection is a risky undertaking for any organization. Find out how you can reduce the risk with a best-practice
approach to assessment, evaluation, and selection—and learn how to reduce the time and cost involved in choosing the right
solution. (...)
Excerpt related to
solution software support:
Enterprise software selection is a risky undertaking for any organization. Find out how you can reduce the risk with a best-practice
approach to a...
Published:
2007-12-26
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Abstract:
Vendors' traditional pricing strategies aren't going to work much longer. Sooner or later, prices will be determined by what
the market is ready to bear rather than be based on what vendors think is a profitable way to deliver solutions. (...)
Excerpt related to
solution software support:
Vendors' traditional pricing strategies aren't going to work much longer. Sooner or later, prices will be determined
by what the market is ready t...
Published:
2007-03-27
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Abstract:
Product managers in product companies are trying to develop applications that support multilingual functionality. Multinational
corporations use multilingual software applications in order to increase their productivity and in some cases meet compliance
regulations. (...)
Excerpt related to
solution software support:
Product managers in product companies are trying to develop applications that support multilingual functionality. Multinational
corporations use m...
Published:
2009-08-17
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Abstract:
This article explores how the proof of concept (POC) fits into the software selection process, when a POC should be undertaken,
structural variables, and the advantages and disadvantages of the POC from the client and value-added reseller point of view. (...)
Excerpt related to
solution software support:
This article explores how the proof of concept (POC) fits into the software selection process, when a POC should be undertaken,
structural variabl...
Published:
2004-07-12
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Abstract:
As the battle for the mid-market intensifies, each Tier 1 vendor is exhibiting its bag of tricks for small-to-medium enterprises.
While PeopleSoft is refining its fixed-price & time proposition to the upper-end of the mid-market, SAP is trying a twofold
strategy of promulgating its mySAP All-in-One simil (...)
Excerpt related to
solution software support:
As the battle for the mid-market intensifies, each Tier 1 vendor is exhibiting its bag of tricks for small-to-medium enterprises.
While PeopleSoft...
Published:
2003-06-06
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Abstract:
Not many people know of WAM Systems, a privately held supply chain management vendor situated in a Philadelphia suburb.
Emboldened by growing interest and new venture capital, the company intends to make its presence known. (...)
Excerpt related to
solution software support:
Not many people know of WAM Systems, a privately held supply chain management vendor situated in a Philadelphia suburb. Emboldened
by growing int...
Published:
2001-01-08
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Abstract:
Pursuing an alternative strategy for software evaluation and selection, based on the capital investment paradigm and the
principles outlined in this article, is an effective method to mitigate implementation risk. (...)
Excerpt related to
solution software support:
... customization path is chosen, expenditures for software development, long-term support
costs, and ... is considered, the lowest priced solution becomes more ...
Published:
2003-02-12
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Abstract:
Best Software's top objective is to encourage customers to stay with the company for the life of their business. (...)
Excerpt related to
solution software support:
Best Software's top objective is to encourage customers to stay with the company for the life of their business.
Published:
2002-12-19
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Abstract:
American Software seems to have grasped the requirements of its potential customers that need both order capturing and ERP
backbone order fulfillment functionality within a single source. And, it did this while coping with a Y2K-caused financial
pinch. (...)
Excerpt related to
solution software support:
American Software seems to have grasped the requirements of its potential customers that need both order capturing and ERP
backbone order fulfillm...
Published:
2000-09-18
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Abstract:
Many companies are looking to outsource development and maintenance of their application software. Common reasons that companies
outsource application software are to reduce their costs, improve quality, obtain flexible staffing levels, and obtain improved
service and support so they can focus on their c (...)
Excerpt related to
solution software support:
... can utilize an outsourcing provider to supplement or support their application software.
... freedom in the design and therefore the coding of the solution. ...
Published:
2004-09-29
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Abstract:
TradeBeam offers a hosted GTM solution. Its ongoing acquisitions will eventually create an end-to-end solution linking physical
and financial supply chains enabling companies to manage and execute global trade activities from a single software platform. (...)
Excerpt related to
solution software support:
TradeBeam offers a hosted GTM solution. Its ongoing acquisitions will eventually create an end-to-end solution linking physical
and financial supp...
Published:
2005-06-04
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Abstract:
During Insights 2003, Best Software announced several new industry-specific kits and a strategic acquisition in support of
its vertical product strategy, which targets manufacturers, distributors, nonprofits and accountants. More than 40,000 accounting
and bookkeeping firms currently use or recommend Bes (...)
Excerpt related to
solution software support:
During Insights 2003, Best Software announced several new industry-specific kits and a strategic acquisition in support of
its vertical product st...
Published:
2003-07-25
-
Abstract:
Mid-market and the SMB segment are the next frontiers and a promised land for all the enterprise vendors, small and large
alike.Still, the willingness of smaller IT departments to go for more sophisticated technology beyond the all-too-common dispersed
islands of information on Excel spreadsheets, Access (...)
Excerpt related to
solution software support:
Mid-market and the SMB segment are the next frontiers and a promised land for all the enterprise vendors, small and large
alike.Still, the willing...
Published:
2003-06-07
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Abstract:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as WebEx, Webcom, MCA Solutions, and Ariba are delivering applications as SaaS. (...)
Excerpt related to
solution software support:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as We...
Published:
2006-03-17