-
Abstract:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the
perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado
solution. (...)
Excerpt related to
system for contact management:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from
the perspectives of core fun...
Published:
2006-08-17
-
Abstract:
Hosted CRM solution can be the key of your success.Easy to read free whitepapers. How can you get the most out of a customer
relationship management (CRM) solution while reducing operating costs and increasing overall profitability? By purchasing
a hosted CRM solution that’ll provide the benefits of an (...)
Excerpt related to
system for contact management:
... across all customer touch points with a pre-built contact center; and ...
Highlights of the company's flagship product include an order management system that
lets ...
Published:
2010-03-11
-
Abstract:
Hosted CRM solution can be the key of your success.Easy to read free whitepapers. How can you get the most out of a customer
relationship management (CRM) solution while reducing operating costs and increasing overall profitability? By purchasing
a hosted CRM solution that’ll provide the benefits of an (...)
Excerpt related to
system for contact management:
... across all customer touch points with a pre-built contact center; and ...
Highlights of the company's flagship product include an order management system that
lets ...
Published:
2010-03-11
-
Abstract:
A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention
by gathering data from each contact with customers and prospects. Collecting data, however, cannot be isolated from a strategy
for actually using that data. Here is an overview of how (...)
Excerpt related to
system for contact management:
A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention by
gathering data from ea...
Published:
2003-07-03
-
Abstract:
After 20-plus years in service, and with few changes to its original design, Reid and Wright’s legacy accounting system had
become slow, unreliable, and expensive—requiring a variety of manual processes and custom software just to keep it running—and
keep the company competitive. Find out how TEC h (...)
Excerpt related to
system for contact management:
... Centers. Description: After 20-plus years in service, and with few changes to its original design, Reid
and Wright’s legacy accounting system had become slow ...
Published:
2010-09-13
-
Abstract:
After 20-plus years in service, and with few changes to its original design, Reid and Wright’s legacy accounting system had
become slow, unreliable, and expensive—requiring a variety of manual processes and custom software just to keep it running—and
keep the company competitive. Find out how TEC h (...)
Excerpt related to
system for contact management:
... Case Study Description: After 20-plus years in service, and with few changes to its original design,
Reid and Wright’s legacy accounting system had become ...
Published:
2010-09-13
-
Abstract:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are
seeking a more specialized and industry specific tool. From the larger organization to the smallest customers, CRM buyers
are expecting their applications to follow their business mode (...)
Excerpt related to
system for contact management:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are seeking
a more specialize...
Published:
2003-05-28
-
Abstract:
As enterprise applications systems developed over time, a continuous stream of new terminology surfaced. This is a glossary
of those terms. (...)
Excerpt related to
system for contact management:
As enterprise applications systems developed over time, a continuous stream of new terminology surfaced. This is a glossary
of those terms.
Published:
2004-12-24
-
Abstract:
As an APS-based business management system, NetSuite can effectively serve the needs of small medium businesses. Its integrated
application uses three distinct building blocks: customer relationship management, back-office ERP and accounting, and a robust
set of e-commerce applications. (...)
Excerpt related to
system for contact management:
As an APS-based business management system, NetSuite can effectively serve the needs of small medium businesses. Its integrated
application uses t...
Published:
2005-05-27
-
Abstract:
Having garnered an astutely broad enterprise applications’ portfolio, Best Software recently unveiled its 'customer and/or
partner for life' strategy to fend off any intruder to its US market stronghold, especially Microsoft Business Solutions. (...)
Excerpt related to
system for contact management:
Having garnered an astutely broad enterprise applications’ portfolio, Best Software recently unveiled its 'customer and/or
partner for life' strat...
Published:
2002-12-18
-
Abstract:
The business case for integrating call center service resolution management into customer relationship management is becoming
increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing
efforts. (...)
Excerpt related to
system for contact management:
The business case for integrating call center service resolution management into customer relationship management is becoming
increasingly obvious...
Published:
2007-12-07
-
Abstract:
Organizations seeking the services of a value-added reseller (VAR), channel partner, implementer, vendor, or consultant require
an evaluation of what this service provider has to offer. This report will assist organizations looking to determine the best-fit
service provider for their implementation needs (...)
Excerpt related to
system for contact management:
Enterprise Resource Planning Accreditation Report: BT Business Solutions. Source: Technology Evaluation Centers. Document
Type: Accreditation ...
Published:
2011-12-19
-
Abstract:
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that 2002
will, for some more tenacious Tier 2/Tier 3 vendors, be the year of delivering products under their own steam as to counteract
the onslaught by Tier 1 vendors and mid-market juggern (...)
Excerpt related to
system for contact management:
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that
2002 will, for some more te...
Published:
2002-04-19
-
Abstract:
The system supports a completely user-defined set of critical success factors for each business, business unit, or even individual
employee. (...)
Excerpt related to
system for contact management:
... Although the collections process could be handled through an alert system—as it ...
it should be handled by a separate task-driven, contact management application ...
Published:
2005-01-06
-
Abstract:
Understanding what content management means is the first step to determine how a solution will suit your company. Because
of the abundance of information both inside and outside of organizations, it is crucial to harness it as an effective business
asset. (...)
Excerpt related to
system for contact management:
... best interest to determine which system and vendor ... evaluation center
on enterprise content management systems shortly. ... to see, feel free to contact
our analyst ...
Published:
2004-11-29
-
Abstract:
AccountMate Software has been a player in the middle market for over twenty years. In the past several years it has been
acquired by several global companies. Recently AccountMate's management has purchased the company and once again it is independent
and able to chart its own course. (...)
Excerpt related to
system for contact management:
... Contact Manager fully optimizes Microsoft BackOffice to provide a complete, automated
contact management system that offers an all-in-one solution for managing
...
Published:
2005-01-20
-
Excerpt related to
system for contact management:
... net covers a range of features, in particular account and contact management
and opportunity management. Following up on the financial system updates from last ...
Published:
2007-11-02
-
Abstract:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics
will create a smooth running CRM machine in your compan (...)
Excerpt related to
system for contact management:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical fram...
Published:
2005-02-17
-
Abstract:
AccountMate Software has been a player in the middle market for over twenty years. In the past several years it has been
acquired by several global companies. Recently AccountMate's management has purchased the company and once again it is independent
and able to chart its own course. (...)
Excerpt related to
system for contact management:
... Contact Manager fully optimizes Microsoft BackOffice to provide a complete, automated
contact management system that offers an all-in-one solution for managing
...
Published:
2005-01-20
-
Abstract:
Take a tip from the professionals about sales force automation.You'll wonder how you ever managed without it.Free download!
No matter how effective your sales staff is, there’s always room to boost efficiency and increase sales. But how you go about
doing so may be a point of contention. Sales force aut (...)
Excerpt related to
system for contact management:
Take a tip from the professionals about sales force automation.You'll wonder how you ever managed without it.Free download!
No matter how effective...
Published:
2010-03-11