-
Abstract:
On December 1, System Software Associates, Inc., a global provider of enterprise resource planning (ERP) software and services,
announced financial results for its fourth fiscal quarter ended October 31, 1999. (...)
Excerpt related to
system software support:
On December 1, System Software Associates, Inc., a global provider of enterprise resource planning (ERP) software and services,
announced financia...
Published:
1999-12-15
-
Abstract:
"Extending its portfolio of solutions to the industrial sector, System Software Associates (NASDAQ: SSAXD) today announced
a joint marketing and development agreement with SynQuest, Inc. to provide an integrated supply chain solution that will allow
SSA customers to drive profitability and lower costs. S (...)
Excerpt related to
system software support:
"Extending its portfolio of solutions to the industrial sector, System Software Associates (NASDAQ: SSAXD) today announced
a joint marketing and d...
Published:
1999-10-01
-
Abstract:
We do not see Sun Solaris administrators implementing any Novell NDS package. (...)
Excerpt related to
system software support:
... leading provider of Net infrastructure software, today announced ...
daunting spectacle of losing support for either ... of their network operating system
(NOS) never ...
Published:
2000-02-04
-
Abstract:
Smart companies are investigating all possible software support and maintenance (S&M) options. Alternative software S&M is
not for all businesses, but it seems a logical option for technologically conservative (and savvy) companies that do not need
all the available upgrades. (...)
Excerpt related to
system software support:
Smart companies are investigating all possible software support and maintenance (S&M) options. Alternative software S&M
is not for all businesses,...
Published:
2007-04-11
-
Abstract:
One of the primary benefits of outsourcing is the initial negation of 'up-front' costs associated with the implementation
of a production system. (...)
Excerpt related to
system software support:
... outweighs the benefit of an in house system. ... than to purchase hardware
and software and deal with the administrative headaches associated with support. ...
Published:
2000-11-20
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Abstract:
Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses
on customization, interoperability, and performance support. Yet despite this fact, most vendors continue to offer the same
one-size-fits-all models of support. (...)
Excerpt related to
system software support:
Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses
on customization, i...
Published:
2007-04-02
-
Abstract:
Enterprise resource planning (ERP) implementation costs can be divided into one-time costs and ongoing annual costs. Both
types of costs can be segmented into hardware, software, external assistance, and internal personnel. Reprinted from Maximizing
Your ERP System by Dr. Scott Hamilton. (...)
Excerpt related to
system software support:
Enterprise resource planning (ERP) implementation costs can be divided into one-time costs and ongoing annual costs. Both
types of costs can be s...
Published:
2004-02-12
-
Abstract:
Although the promise of reduced implementation risk and time, lower upfront costs, etc. justify the hosting/ASP model, this
brings an entire new set of issues for mid-market organizations to consider when seeking a vendor company using such an approach. (...)
Excerpt related to
system software support:
Although the promise of reduced implementation risk and time, lower upfront costs, etc. justify the hosting/ASP model, this
brings an entire new s...
Published:
2005-04-02
-
Abstract:
Enterprise software selection is a risky undertaking for any organization. Find out how you can reduce the risk with a best-practice
approach to assessment, evaluation, and selection—and learn how to reduce the time and cost involved in choosing the right
solution. (...)
Excerpt related to
system software support:
Enterprise software selection is a risky undertaking for any organization. Find out how you can reduce the risk with a best-practice
approach to a...
Published:
2007-12-26
-
Abstract:
Pursuing an alternative strategy for software evaluation and selection, based on the capital investment paradigm and the
principles outlined in this article, is an effective method to mitigate implementation risk. (...)
Excerpt related to
system software support:
... When finally completed, executive support for the supply chain planning system
had eroded and the project was shelved. Over $2M in software, hardware and ...
Published:
2003-02-12
-
Abstract:
Enterprise software selection is a risky undertaking. Even after you’ve determined your requirements, the crucial software
assessment and negotiation phases are potential minefields. Find out how you can reduce the risk involved in choosing a solution
that meets your needs. (...)
Excerpt related to
system software support:
Enterprise software selection is a risky undertaking. Even after you’ve determined your requirements, the crucial software
assessment and negotiat...
Published:
2007-12-28
-
Abstract:
The case against modifying enterprise software is a strong one. Standard software offerings are the products of millions
of dollars of research, development, and extensive testing for consistent performance. For this and various other reasons,
modifications almost never make sense. (...)
Excerpt related to
system software support:
The case against modifying enterprise software is a strong one. Standard software offerings are the products of millions of
dollars of research, d...
Published:
2006-11-22
-
Abstract:
SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable
prices. Support and maintenance customers are committed to service contracts, but only to a point. New options are thus available. (...)
Excerpt related to
system software support:
SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable
prices. Support an...
Published:
2007-04-27
-
Abstract:
The new TEC Focus Indicator is a concrete way to start gauging the real functionality, competitive differentiators, and focus
of enterprise software products. Learn how you can use the TEC Focus Indicator for insight into the functional competitive
differentiators of particular enterprise software produc (...)
Excerpt related to
system software support:
The new TEC Focus Indicator is a concrete way to start gauging the real functionality, competitive differentiators, and focus
of enterprise softwa...
Published:
2010-10-26
-
Abstract:
The statistics for completing packaged software implementation projects are grim. This article examines how the software
evaluation, selection, and procurement process is key to successful software implementations. (...)
Excerpt related to
system software support:
... set of business / technical requirements, Unidentified software gaps; ...
to sufficiently "test" the system. Cost overruns ... Erosion of project support;
Increased user ...
Published:
2003-02-11
-
Abstract:
SSA's Portfolio strategy is to surround its core ERP products with best-of-breed 3rd party enterprise applications and provide
system integration services and support around it. SSA will gradually transform itself into a systems integration provider,
as opposed to a pure ERP vendor, within the next 3 yea (...)
Excerpt related to
system software support:
SSA's Portfolio strategy is to surround its core ERP products with best-of-breed 3rd party enterprise applications and
provide system integration ...
Published:
1999-10-01
-
Abstract:
Provia stands apart from its peers in the enterprise software industry by claiming that behind every one of its installations
is a satisfied client. (...)
Excerpt related to
system software support:
Provia stands apart from its peers in the enterprise software industry by claiming that behind every one of its installations
is a satisfied client.
Published:
2000-10-11
-
Abstract:
Compaq Computer Corp. and Red Hat, Inc. announced that Compaq will provide call center support for the Red Hat Linux operating
system. (...)
Excerpt related to
system software support:
... open source Linux-based operating system (OS) solutions ... other vendors,
both hardware and software, to form ... but had concerns about industry support,
should be ...
Published:
1999-10-20
-
Abstract:
Congratulations! In your role as middle market CEO, COO, CFO, or CIO you fought the good fight and sponsored your company's
ERP project. First you survived the ERP software selection process. Then you lived through the boot-camp tough implementation
phase. So your ERP system is up and running-now w (...)
Excerpt related to
system software support:
Congratulations! In your role as middle market CEO, COO, CFO, or CIO you fought the good fight and sponsored your company's
ERP project. First y...
Published:
2002-03-27
-
Abstract:
Product managers in product companies are trying to develop applications that support multilingual functionality. Multinational
corporations use multilingual software applications in order to increase their productivity and in some cases meet compliance
regulations. (...)
Excerpt related to
system software support:
Product managers in product companies are trying to develop applications that support multilingual functionality. Multinational
corporations use m...
Published:
2009-08-17