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IP Phone Buyer’s Guide
Long-term cost savings and extensive feature sets make voice over Internet protocol (VoIP) phone systems an attractive option for many businesses. But with

tech support phone  the most sense, both technically and financially. This start-from-scratch approach entails implementing a pure IP solution, along with dedicated IP phones, from a single vendor. The result is a suite of feature-rich, easy-to-implement voice services that can easily be integrated with both IT applications and a unified communications plan. But not all companies are willing to scuttle their existing investment in analog or digital phones for the sake of pure IP units. For example, companies with scarce IT Read More
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » tech support phone


SMB Phone Systems Buyer’s Guide
If you are a small to medium business (SMB) looking to purchase a business phone system, you’ve no doubt discovered that buying one is not easy. You must

tech support phone  the vendor, interact with tech support. Don't care too much about the technology of the thing, it's the people who make the difference. Customer support is No. 1. Jonathan IT consultant at a small consulting firm Purchased a phone system for a client Do as much research as you can- voip-news.com was helpful in giving comparisons. Andy CEO of a financial services firm Purchased a phone system for the first time If they can start small (try a few phones before diving in), that's the beauty of hosted. Read More
Nortel and Clarify: Was There Ever Synergy Enough to Support this Marriage?
Back in 1999, when Nortel was on a buying spree and reeling in record profits, it plunked down US$2.1 billion dollars for Clarify Inc., a leader in the CRM

tech support phone  DB2 support into Clarify's technology mix. In January of this year, Nortel announced the release of Clarify 10.0 eFrontOffice , which essentially upgraded users on a Unix backend server with functionality to match users on a Windows backend server. Initial support is for Solaris on Oracle , with planned HP-UX/Oracle and AIX/UDB support. Yawn . There was one tantalizing headline just last month. On June 4, IBM and Nortel jointly released a Press Release entitled: IBM, Nortel Networks Build Relationship Read More
3 Microsoft Shop Myths Dispelled?
Here’s the context: You’re selecting an ERP system. Your office is standardized on Windows and MS Office Suite. Should you select MS Dynamics and become a full

tech support phone  Microsoft’s problem. False: MS tech support is not necessarily as straightforward as it seems… Microsoft’s business software is basically acquired from different vendors. Although tremendous efforts have been placed on fine-tuning the interface and harmonizing the integration, the divisional boundaries within the company might be a little slack if coordination and collaboration are not efficient and effective enough. If you are a Microsoft Dynamics Retail Management System user, for example, you Read More
Moxie Software Offers Free Social Collaboration Apps
The days of companies making serious investments in general purpose social networks and collaboration tools seem to be numbered. The true value of collaboration

tech support phone  consumer service, financial, healthcare, high-tech, and media and entertainment industries. Moxie Software’s social offering is different from competitors’ “freemium” teaser offerings that all too often impose limitations on the number of users, key features, or time of free use. Enterprises will pay only when value is realized and that happens when collaboration is integrated to a specific business process such as social knowledge management or social customer service and support. Furthermore, Read More
Top 10 Must-have Business Phone Features
Small Business or enterprise, some phone system features are must-haves. Not all phone systems are made equal. Some phone system features improve efficiency

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Negotiating a Phone System Deal? Here are 8 Questions to Ask
The process of selecting the best phone system for your organization’s needs can be time consuming. Yet, it demands your due diligence because if you choose the

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Matching the Correct Phone System to Your Business
Are you spending more time than you anticipated shopping for a new business phone system? This comprehensive listing reviews leading phone systems on the market

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9 Important Business Phone System Buyer Questions
In 9 Important Business Phone System Buyer Questions, you'll find the key questions to help you get the right business phone system at the best possible price.

tech support phone  Important Business Phone System Buyer Questions Getting the best deal on a new business phone system doesn't have to be difficult—if you know the right questions to ask. In 9 Important Business Phone System Buyer Questions , you'll find the key questions to help you get the right business phone system—at the best possible price. From hidden costs to scalability, compatibility, and support issues, you'll know what to ask to make the right choice in a cluttered, sometimes confusing marketplace. Learn Read More
Taking Multilingual Support to the Next Level
Product managers in product companies are trying to develop applications that support multilingual functionality. Multinational corporations use multilingual

tech support phone  of latest standards and technology stacks that support extended character sets and concurrent multilingual support. About the Author Ketharaman Swaminathan is founder and CEO of GTM360 Marketing Solutions Private Limited , a business-to-business technology marketing solutions company that helps high-tech companies maximize value from their ideas, products, and capabilities. Ketharaman has a unique IT products and services background acquired from a career spanning more than two decades at Fujitsu , Read More
Phone System Buying Checklist
Download this checklist of items to consider before you purchase a new phone system for your business. Ideally, you should answer yes to each of these questions

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Five Tips for Saving Money on Your Business Phone System
With recession looming and profit margins under siege, the last thing any company needs is a capital-draining business phone system. Fortunately, today’s voice

tech support phone  advantage of new VoIP technology to save money. Read More
How Much Should You Pay for Your Business Phone System
You'll get all this and more in How Much Should You Pay for Your Business Phone System?

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