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Digital Business Service Providers Series: Market Overview
Today’s Digital Business Service Provider (DBSP) market is a complex of interrelated services and provider capabilities. This article traces the history of the

terminal service clients  ring standards became established, terminal emulation programs for PC's appeared providing connectivity to mainframes as intelligent terminals. Connectivity became an important issue. Suddenly everything could be distributive and connected. Service Providers quickly tooled up in network technologies, adding the management of these systems to their sales bag. The enormous backlog of systems integration was not complete, and now had to be readapted to network and distributed processing environments. The Read More...
PPM for Professional Services Automation
A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline an...
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Documents related to » terminal service clients


BroadVision and Bank of America Erect Enterprise as Portal Purveyors
BroadVision and Bank of America will create a new company to develop customized corporate portals. Hewlett-Packard and Amadeus will provide products and

terminal service clients  ignoring it could be terminal. However, Freudian speculations and the momentum of a company with two million customers aside, we don't see much of immediate interest in this announcement. What it seems to translate into is that Bank of America has purchased BroadVision's corporate portal software and might want to leverage its own installation into a new business. This is not itself a crazy idea, and the Bank has both the resources and the customer base to make it happen. But the planning - exemplified Read More...
Architecture Evolution: From Mainframes to Service-oriented Architecture
Product architecture is going to do much more than simply provide the technical functionality, the user interface, and the platform support. It is going to

terminal service clients  words, since a dumb terminal is a mere combination of a keyboard and a terminal, it cannot process information itself. The early era was thus characterized by immediate processing of information by the mainframe, but separate, silo departmental applications would reside on separate mainframe platforms. Any integration between, say purchasing and accounts payable applications, would thus mean lengthy transfers in batches—not to mention that the systems' only users were a few privileged (if not brave) Read More...
Hannon Hill Cascade Server for Content Management
Hannon Hill has grown its content management application over the years so that today’s solution targets midsized organizations with a depth of functionality at

terminal service clients  with companies such as Terminal 4 or Ingeniux in this market, it has managed to continue expanding. Cascade Server has never been at the high end of the cost spectrum for the content management market. Hannon Hill’s pricing strategy has evolved somewhat over the years to one of the relatively simple models, repeated among a number of CMS vendors. Rather than base its on-premise licensing costs on number of users, quantity of content, or number of sites, clients pay a license fee based on the number of Read More...
The Marriage of Virtual Machines, Software as a Service, and Cloud Computing
New technology, such as virtual machines and high-speed internet communication, is leading to wider remote application hosting. Here is a tutorial-level

terminal service clients  crash of one Citrix terminal can bring down all the others. In the VM environment, if a VM slot crashes, only that one VM crashes, and time it takes to return it online can be as short as 10 seconds. If the VM hypervisor crashes, it is equivalent to each VM slot crashing. At this time, there is no production VM system that runs under a VM system. Some Closing Remarks I have touched only the surface as to what VM operation is. Complete books can be written as new applications take advantage of new methods Read More...
A Green Logistics Terminal
Up to 75 percent of a company’s carbon footprint comes from transport and logistics functions, in the context of goods storage and distribution. Today

terminal service clients  Green Logistics Terminal Up to 75 percent of a company’s carbon footprint comes from transport and logistics functions, in the context of goods storage and distribution. Today, logistics companies are going green not just out of goodwill or compliance requirements, but also because savings in carbon emissions from green initiatives directly translate into cost savings. Consequently, emissions management and reporting are important. Learn more. Read More...
Zef Scientific Selects IFS Enterprise Service Management
IFS has announced that Zef Scientific, Inc., a multi-vendor service provider for high-performance liquid chromatography؎mass spectrometry (HPLC-MS) systems used

terminal service clients  Scientific Selects IFS Enterprise Service Management IFS has announced that Zef Scientific, Inc. , a multi-vendor service provider for high-performance liquid chromatography–mass spectrometry (HPLC-MS) systems used in the pharmaceutical, biotechnology, chemical, and environmental industries, has chosen IFS Enterprise Service Management software to manage productivity for its growing business. Deployment includes Zef Scientific’s headquarters in San Diego, California, and other offices in North Read More...
VSI Putting Its Service Management Feelers Out
Enterprise resource planning (ERP) solution providers are beginning to recognize that manufacturing companies now view aftermarket service as a strategic

terminal service clients  Putting Its Service Management Feelers Out For many manufacturers, aftermarket sales and service is where they cement a valued customer experience. Enterprise resource planning (ERP) solution providers are beginning to recognize that manufacturing companies now view aftermarket service as a strategic initiative. Along these lines, several ERP firms have announced partnerships with Vertical Solutions Inc. (VSI) to extend their solutions for companies to connect back-office and service operations. VSI Read More...
The Evolution of IT as a Service
Most IT service providers have always and continue to operate in a break/fix service environment. When a customer calls with an issue, the service provider

terminal service clients  Evolution of IT as a Service Most IT service providers have always and continue to operate in a break/fix service environment. When a customer calls with an issue, the service provider drops everything to fix it. Under these circumstances, service providers have a difficult time forecasting monthly revenues and staffing needs, which has a huge impact on profitability. Add to this the intense competition, excessive customer turnover, low technician utilization rates, and shrinking margins that Read More...
Six Easy Steps to Finding the Right Business VoIP Service
For many businesses, focus on cost reduction often begins with the internal communication platform—the phone service. Businesses that have large sales forces

terminal service clients  Easy Steps to Finding the Right Business VoIP Service For many businesses, focus on cost reduction often begins with the internal communication platform—the phone service. Businesses that have large sales forces, customer service teams, and help desks must continually scrutinize their skyrocketing annual phone costs. Find out how deploying a company-wide voice over Internet protocol (VoIP) solution is one of the best ways to realize cost reduction across the organization. Read More...
IFS Field Service Management Certification Report
IFS Field Service Management is now TEC Certified for online evaluation of field service management (FSM) solutions in the Customer Relationship Management (CRM

terminal service clients  Field Service Management Certification Report IFS Field Service Management is now TEC Certified for online evaluation of field service management (FSM) solutions in the Customer Relationship Management (CRM) and Enterprise Research Planning (ERP) Evaluation Centers. The IFS Field Service Management solution intertwines service management, dynamic scheduling, and mobile capabilities. It is an ideal fit for organizations that require a combination of service jobs such as installation, quick break-fix Read More...
ITIL Service Support Processes in Record Time
To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL

terminal service clients  Service Support Processes in Record Time To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL) service support processes. During the process, Implement Consulting Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas. Read More...
Optimizing ITIL with SRM Service Resolution Management for the Next-generation Service Desk
IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To

terminal service clients  ITIL with SRM Service Resolution Management for the Next-generation Service Desk IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To accelerate their IT infrastructure library (ITIL) initiatives, many are implementing service resolution management (SRM) systems. With the addition of SRM, these organizations can address the core issues required to operate an efficient and strategic service Read More...
Moving to Self-Service Business Intelligence
Learn how in the Forrester report Why and How Enterprises are Moving to Self-service Business Intelligence.

terminal service clients  moving self service business intelligence,moving,self,service,business,intelligence,self service business intelligence,moving service business intelligence,moving self business intelligence,moving self service intelligence,moving self service business. Read More...
Is Your Current HR Service Delivery Model Working for You?
This white paper examines the human resources (HR) service delivery challenges facing organizations today, outlines a common approach to delivering world-class

terminal service clients  Your Current HR Service Delivery Model Working for You? This white paper examines the human resources (HR) service delivery challenges facing organizations today, outlines a common approach to delivering world-class HR service, and details the technology necessary to transform workforce service delivery. By downloading this document, you agree to provide contact information and other data to select sponsors of this content. Read More...

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