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Digital Business Service Providers Series: Market Overview
Today’s Digital Business Service Provider (DBSP) market is a complex of interrelated services and provider capabilities. This article traces the history of the

terminal service clients  ring standards became established, terminal emulation programs for PC's appeared providing connectivity to mainframes as intelligent terminals. Connectivity became an important issue. Suddenly everything could be distributive and connected. Service Providers quickly tooled up in network technologies, adding the management of these systems to their sales bag. The enormous backlog of systems integration was not complete, and now had to be readapted to network and distributed processing environments. The Read More

PPM for Professional Services Automation
A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline an...
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Documents related to » terminal service clients


Dell Updates Its Appliance Line
As part of a far-reaching strategy to grab a large share of Internet infrastructure computing, Dell has announced three new appliance server models.

terminal service clients  Balancing Service, and Microsoft Terminal Services for remote administration. The 1U PowerApp.cache 100 and 2U PowerApp.cache 200 (3.5-inches) appliance servers are pre-configured with Novell's Internet Caching System application stack. Market Impact With Dell's new professed focus on Internet infrastructure (II), this announcement comes as no surprise. Dell has been dropping hints about server appliances for months. Until this point, Dell customers wanting an appliance would have to buy a PowerEdge 1300 Read More
Hannon Hill Cascade Server for Content Management
Hannon Hill has grown its content management application over the years so that today’s solution targets midsized organizations with a depth of functionality at

terminal service clients  with companies such as Terminal 4 or Ingeniux in this market, it has managed to continue expanding. Cascade Server has never been at the high end of the cost spectrum for the content management market. Hannon Hill’s pricing strategy has evolved somewhat over the years to one of the relatively simple models, repeated among a number of CMS vendors. Rather than base its on-premise licensing costs on number of users, quantity of content, or number of sites, clients pay a license fee based on the number of Read More
Architecture Evolution: From Mainframes to Service-oriented Architecture
Product architecture is going to do much more than simply provide the technical functionality, the user interface, and the platform support. It is going to

terminal service clients  words, since a dumb terminal is a mere combination of a keyboard and a terminal, it cannot process information itself. The early era was thus characterized by immediate processing of information by the mainframe, but separate, silo departmental applications would reside on separate mainframe platforms. Any integration between, say purchasing and accounts payable applications, would thus mean lengthy transfers in batches—not to mention that the systems' only users were a few privileged (if not brave) Read More
BroadVision and Bank of America Erect Enterprise as Portal Purveyors
BroadVision and Bank of America will create a new company to develop customized corporate portals. Hewlett-Packard and Amadeus will provide products and

terminal service clients  ignoring it could be terminal. However, Freudian speculations and the momentum of a company with two million customers aside, we don't see much of immediate interest in this announcement. What it seems to translate into is that Bank of America has purchased BroadVision's corporate portal software and might want to leverage its own installation into a new business. This is not itself a crazy idea, and the Bank has both the resources and the customer base to make it happen. But the planning - exemplified Read More
What Is Software as a Service?
Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors. Its software is designed to be

terminal service clients  Is Software as a Service? Introduction There has been confusion about the meaning of software as a service (SaaS) and on-demand. This confusion, further muddled by the existence of the former hosting and application service provider (ASP) models, has bred a range of often fuzzy and sometimes incorrect assumptions. For many it is difficult to ascertain whether SaaS or on demand imply that the software application is hosted; that is some kind of hosting middleman is needed to provide users with access Read More
DSL Ltd. Selects IFS for Service Management
DSL Ltd., a Canadian commercial food service and restaurant equipment distributor and service provider has chosen IFS Field Service Management and IFS Mobile

terminal service clients  Ltd. Selects IFS for Service Management DSL Ltd., a Canadian commercial food service and restaurant equipment distributor and service provider (to quick-serve restaurants, convenience stores, grocery stores, and independent businesses) for nearly a century, has chosen IFS Field Service Management and IFS Mobile Workforce Management , components of IFS’ Enterprise Service Management offering (which came from the acquisitions of Metrix and 360 Scheduling ). The firm intends to enhance its service Read More
The Executive Buying Guide to Employee Self-service
Employee self-service (ESS) is an online technology that automates workflow, and allows both employees and managers to view and update human resources (HR) and

terminal service clients  self-service,guide,HR,management Read More
Predictive Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices
Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device

terminal service clients  Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime by automating service alerts and meter reading, and providing proactive toner replenishment. Users benefit from improved device uptime, and manufacturers and their service partners can build proactive service relationships that Read More
Field Service Management (FSM) Software Evaluation Report
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the

terminal service clients  Service Management (FSM) Software Evaluation Report Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, Read More
7 Steps to Service-oriented Architecture
Before an organization can truly realize the cost and agility benefits of enterprise service-oriented architecture (SOA), there are a few concepts it should

terminal service clients   Read More
The Evolution of IT as a Service
Most IT service providers have always and continue to operate in a break/fix service environment. When a customer calls with an issue, the service provider

terminal service clients  Evolution of IT as a Service Most IT service providers have always and continue to operate in a break/fix service environment. When a customer calls with an issue, the service provider drops everything to fix it. Under these circumstances, service providers have a difficult time forecasting monthly revenues and staffing needs, which has a huge impact on profitability. Add to this the intense competition, excessive customer turnover, low technician utilization rates, and shrinking margins that Read More
Service: Reduce Cost While Maintaining Customer Satisfaction
Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers

terminal service clients  Reduce Cost While Maintaining Customer Satisfaction Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers happy is the primary objective of customer service organizations. Customer relationship management (CRM) applications help you streamline customer service processes and reduce cost, enabling you to keep your customers happy and grow your business. Find out how. Read More
Cricket's Challenges before Oracle Taleo Cloud Service
John Moxley describes the reasons behind the company’s decision to choose Oracle Taleo Cloud Service.

terminal service clients  s Challenges before Oracle Taleo Cloud Service Read More
The Total Managed Service Provider (MSP)
Comprehensive management and protection of information can be achieved only when both data centers and end points are controlled by managed service providers

terminal service clients  Total Managed Service Provider (MSP) Comprehensive management and protection of information can be achieved only when both data centers and end points are controlled by managed service providers (MSPs). MSPs must change their thinking and embrace end point management, ensuring IT availability, data security, and business continuity. See how MSPs with the right tools and services are well positioned to strengthen customer relationships and grow market share. Read More
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