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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 trouble ticket tracking


Surado! A Rising Mid-market CRM Provider
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc. developers of Surado CRM Solutions

trouble ticket tracking  allows users to submit trouble tickets and follow-up on the ticket resolutions or use a knowledge base to search for similar tickets and resolutions. The web server provides for real time submission of all changes to the CRM database. The administrative view provides a means for setting up process rules, e-mail responses, and alerts. Tickets could thus be assigned to the proper individual with a load-balancing feature that routes tickets based on urgency. The Self-Service module also allows customers to

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Recruitment and Staffing

Recruitment and Staffing functionality allows the user to select and hire the right people with the right skill sets, as well as track the information regarding their recruitment for later analysis. It covers criteria such as Organization Structures and Modeling, Corporate Branding, Sourcing, Applicant Tracking, Assessment and Selection, Governance and Compliance, Vendor Management Systems (VMS) Portal, Recruitment Analytics and Reporting, and Product Technology. 

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First Look: Peregrine Offers Cradle to Grave Procurement


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Vulnerability Management Buyer’s Checklist


Choosing a solution for vulnerability management (VM) is a critical step toward protecting your organization’s network and data. Without proven, automated technology for precise detection and remediation, no network can withstand the daily deluge of new vulnerabilities that threaten security. This 12-point short list of considerations can help you determine what solutions will work best for your organization.

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How to Keep Stock Balances Accurate


Distributors must ensure the quantity of products shown to be available in their software system agrees with what is physically in their warehouses. If it doesn’t, valuable time and money are lost as customers seek other suppliers, salespeople physically check stock, and buyers are forced to overstock. Learn the policies and procedures that can maximize your inventory management system to maintain accurate stock balances.

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Not Yet Sold on SaaS ERP in Manufacturing? Take a Hard Look at Plex Online - Part 2


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WBS Primer


The earned value management system (EVMS) is a method of tracking cost and schedule performance using work breakdown structure/earned value (WBS/EV) techniques. Formerly called C/SCSC (Cost/Schedule Control Systems Criteria) by the contract industry, an understanding of WBS basics is essential for any US contractor wishing to be selected for new major systems contracts over a certain funding threshold.

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Replicon Inc.


Replicon develops web-based timesheet applications for time reporting, project tracking, and client billing. With more than 400 customers and 250,000 users, Replicon's Web TimeSheet products are helping large and small organizations around the world meet and exceed their performance expectations.

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HiringBoss / StaffingBoss / HiringOptions


HiringBoss - An in-house Applicant tracking system for companies sized from 5 to 15,000 people. (Saas) - Released in Nov 2011. StaffingBoss - A CRM recruitment solution for recruitment agencies. (Saas) - release due in April 2012 HiringOptions - A new marketplace solution that delivers partner solutions to clients as and when they need them. (Paas) - release due in June 2012  

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SYSPRO ERP Bolstered with Voyage & Container Tracking Capabilities


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Who’s That Knocking On Your Web?


Coremetrics’ approach to visitor tracking is a hosted service that incorporates industry best practices to provide profiling of site visitors to support media analysis, merchandizing and segmentation.

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FinancialForce Accounting


FinancialForce Accounting™ is a simple, yet powerful, accounting application that is straightforward to learn, easy to implement, and trouble-free to maintain. It complements Salesforce customer relationship management (CRM), helping to bring back office data to the front, eliminating data silos, and allowing companies to align sales, service, and finance on a single cloud platform. FinancialForce Accounting enables more efficient accounting processes, shorter period closes, and sharper financial reporting.

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