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Surado! A Rising Mid-market CRM Provider
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc. developers of Surado CRM Solutions

trouble ticket tracking  allows users to submit trouble tickets and follow-up on the ticket resolutions or use a knowledge base to search for similar tickets and resolutions. The web server provides for real time submission of all changes to the CRM database. The administrative view provides a means for setting up process rules, e-mail responses, and alerts. Tickets could thus be assigned to the proper individual with a load-balancing feature that routes tickets based on urgency. The Self-Service module also allows customers to Read More
Recruitment and Staffing
Recruitment and Staffing functionality allows the user to select and hire the right people with the right skill sets, as well as track the information regarding their recruitment for later analysis...
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Documents related to » trouble ticket tracking


Supporting Teamwork by Abridging Departmental Silos (and All That in a Cloud)
According to the adage “When one door closes, another one opens,” there are opportunities and unfulfilled customer needs even in this dour economic environment.

trouble ticket tracking  designed as a straight trouble ticket management tool. The low-end offering has many of the features of the Enterprise version, but not the ability to track products and customers. Pricing Transparency and Some Freebees Are (Always) Good Logically, the above product versions are priced in a tiered manner, starting with US$25 per user per month for the Enterprise version, US$15 per user per month for TeamSupport Professional, and US$10 per user per month for TeamSupport Basic. In addition, all of the Read More
Sage Saleslogix Guidebook
If you’ve already implemented Sage Saleslogix for your customer relationship management (CRM) process and CRM analytics needs, this guidebook can help you

trouble ticket tracking  customers and suppliers, automating trouble tickets and other areas, linking accounts with invoices, and integrating additional data sources or analytical tools are all potential strategies to deliver more ROI from an existing SalesLogix investment. CRM is an ongoing effort; the flexibility of SalesLogix enables companies to refine their CRM processes as their business objectives evolve. One company, for example, went beyond sales to develop a ticketing system for its engineering team to track and manage Read More
Vulnerability Management Buyer’s Checklist
Choosing a solution for vulnerability management (VM) is a critical step toward protecting your organization’s network and data. Without proven, automated

trouble ticket tracking  is generated? If using trouble-ticketing and workflow within your VM solution make sure that it can automatically generate a ticket when a vulnerability is detected by a scan. Based on predetermined policy, the ticket should be assigned to a designated person(s) for remediation. The ticket should be classified as open until fixed. The classification changes to closed after a subsequent scan verifies elimination of the vulnerability. Does the solution's ticketing function integrate with external Read More
How to Keep Stock Balances Accurate
Distributors must ensure the quantity of products shown to be available in their software system agrees with what is physically in their warehouses. If it doesn

trouble ticket tracking  or get into any trouble as they are trained. You must realize that receiving and stocking are the most critical functions in your warehouse. Only your most experienced and reliable employees should be assigned to these tasks. Why is receiving and stocking so important and challenging?   Receivers must be able to properly identify products as they are received ' Many items are similar in appearance but actually are very different products. A receiving person must be so familiar with your inventory that Read More
Double Trouble for Cap Gemini: Integrator's Problems Suggest A Different Approach to Contracting for Technology Services
IT systems company Cap Gemini has been dropped from some large contracts and is being sued for allegedly refusing to perform on another.

trouble ticket tracking  Trouble for Cap Gemini: Integrator's Problems Suggest A Different Approach to Contracting for Technology Services Event Summary An article in the New York Times states that Cap Gemini, an international provider of IT services, has recently been removed from a total of almost $150 million dollars worth of projects. The United States Chamber of Commerce, The United Way and the French Government have all expressed extreme dissatisfaction with Cap Gemini's performance; in at least one of these Read More
TrackStudio
TrackStudio, Ltd. was founded in 2001 with the goal of developing issue tracking software for software developers that would allow a company to effectively

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Task Management with Multistage Tracking
One of the biggest challenges a project manager faces is the difficulty of tracking project progress once a project has been started. It can be difficult to

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Seven Must-have ERP Features for Food Manufacturers
Food manufacturers are facing tougher challenges than ever before. To meet record-keeping and lot-tracking requirements, they must be able to track every single

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Are Your Laptops Protected against Careless Employee Use?
The best encryption and security policies will not protect your laptops against careless employee use. Learn about the latest innovations in tracking IT assets

trouble ticket tracking  end point security,network access control,network security products,it security,it security professionals,end point security control over data,end point security control over firewalls Read More
What's Really Driving Business Intelligence?
Typical explanations given for increased spending in business intelligence include, meeting government regulations, managing information overload, tracking

trouble ticket tracking  business intelligence,BI,competitive response,metrics,profitability,growth,risk,net present value,balanced scorecard,corporate strategy,valuation,TQM,Six-Sigma,lean production,dashboards Read More
Accounting and Small Business Software
Accounting systems manage procedures for accurately entering, tracking, and maintaining information related to an organization@s financial operations. These

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Journyx
As the first provider of applications for the Web-based time-tracking industry, Journyx offers open-source timesheet and expense management solutions that

trouble ticket tracking   Read More
The Power of Inventory Control: How Integrated, Serialized Inventory Tracking Delivers a Competitive Advantage
Today’s manufacturers work hard to meet customer delivery schedules with quality parts while reducing costs. Those companies that can meet these demands can

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