-
Abstract:
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes
to be the most important shift since the company's initial public offering in 1998. (...)
Excerpt related to
video contact center:
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes
to be the most import...
Published:
2005-08-04
-
Excerpt related to
video contact center:
... switches, hubs, cables and so on) and software (whether for telephony, audio conferencing, video
conferencing, Web conferencing, contact center, or mobile ...
Published:
2008-05-01
-
Abstract:
Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization,
realize that they need to differentiate customers' experiences from the competition, to enhance customer loyalty and increases
profitability. (...)
Excerpt related to
video contact center:
Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization,
realize that they need...
Published:
2005-08-03
-
Abstract:
A crop of next-generation, Web-based, on-demand, startup quote-to-order systems providers has lately flourished, spearheaded
by BigMachines, whereas some traditional vendors that once defined the product configuration space in the 1990s have since
left the market. (...)
Excerpt related to
video contact center:
A crop of next-generation, Web-based, on-demand, startup quote-to-order systems providers has lately flourished, spearheaded
by BigMachines, where...
Published:
2008-08-20
-
Abstract:
A crop of next-generation, Web-based, on-demand, startup quote-to-order systems providers has lately flourished, spearheaded
by BigMachines, whereas some traditional vendors that once defined the product configuration space in the 1990s have since
left the market. (...)
Excerpt related to
video contact center:
A crop of next-generation, Web-based, on-demand, startup quote-to-order systems providers has lately flourished, spearheaded
by BigMachines, where...
Published:
2008-08-20
-
Abstract:
Your Challenge: Get Decision Makers' Approval for IP Telephony Implementation . Specific, Measurable, Achievable, Relevant
and Time-Bound. Enterprises of all sizes are adopting Internet protocol (IP) telephony for cost savings and productivity
gains—but high quality voice service takes more than just b (...)
Excerpt related to
video contact center:
Your Challenge: Get Decision Makers' Approval for IP Telephony Implementation . Specific, Measurable, Achievable, Relevant
and Time-Bound. Enterpri...
Published:
2010-03-11
-
Abstract:
Your Challenge: Get Decision Makers' Approval for IP Telephony Implementation . Specific, Measurable, Achievable, Relevant
and Time-Bound. Enterprises of all sizes are adopting Internet protocol (IP) telephony for cost savings and productivity
gains—but high quality voice service takes more than just b (...)
Excerpt related to
video contact center:
Your Challenge: Get Decision Makers' Approval for IP Telephony Implementation . Specific, Measurable, Achievable, Relevant
and Time-Bound. Enterpri...
Published:
2010-03-11
-
Abstract:
Refer to enterprise phone system buyer's guide.The latest telephony system technologyfor your business.Read free white papers.
Implementing or upgrading an enterprise phone system is a strategic investment for any large enterprise. To reach an informed
decision, you should understand the following crucial (...)
Excerpt related to
video contact center:
Refer to enterprise phone system buyer's guide.The latest telephony system technologyfor your business.Read free white
papers. Implementing or upgr...
Published:
2010-04-09
-
Abstract:
Evaluating software-as-a-service (SaaS) solutions: a checklist for small and midsized enterprises. Find the Software Information
You're Looking for. This paper from Saugatuck Technology discusses relevant criteria for evaluating SaaS solutions targeting
small and midsize firms, and raises key questions th (...)
Excerpt related to
video contact center:
Evaluating software-as-a-service (SaaS) solutions: a checklist for small and midsized enterprises. Find the Software Information
You're Looking for...
Published:
2010-04-27
-
Abstract:
Unified Communications Meets VoIP: a Marriage Made in Heaven. Find Free Blueprint and Other Solutions to Define Your Acquisition
In Relation To Unified Communications and VoIP. Internet protocol (IP) and voice over Internet protocol (VoIP) systems allow
inexpensive transport, cheap phone calls, and simple (...)
Excerpt related to
video contact center:
Unified Communications Meets VoIP: a Marriage Made in Heaven. Find Free Blueprint and Other Solutions to Define Your Acquisition
In Relation To Uni...
Published:
2010-03-11
-
Excerpt related to
video contact center:
... Following the video, Kronos’ CEO Aron Ain delivered his remarks to more than 1,200 ...
or rent-to-own), Deployment (ie, in a customer data center or hosted in ...
Published:
2010-12-07
-
Excerpt related to
video contact center:
... or learning) has always been viewed as a cost center (representing a ...
Assets (ie, images, text objects, animations, and video) are aggregated into pages, pages ...
Published:
2009-05-12
-
Abstract:
Emerging Services for Wireless Carrier Networks--Design Abstract. Analysis for Emerging Services for Wireless Carrier Networks
The transition to IP A wireless carrier s national or regional next generation core network will be an all-IP network in the
sense that IP will be the network layer (L3) protocol. (...)
Excerpt related to
video contact center:
Emerging Services for Wireless Carrier Networks--Design Abstract. Analysis for Emerging Services for Wireless Carrier Networks
The transition to IP...
Published:
2010-03-11
-
Abstract:
Your Challenge: Get Decision Makers' Approval for Network Security Best Practices.Specific, Measurable, Achievable, Relevant
and Time-Bound. When it comes to security architecture, choosing a system that’s scalable and applicable to a broad set of
security needs is a wise move. New security services for (...)
Excerpt related to
video contact center:
Your Challenge: Get Decision Makers' Approval for Network Security Best Practices.Specific, Measurable, Achievable, Relevant
and Time-Bound. When i...
Published:
2010-03-11
-
Abstract:
Peace of Mind through Surveillance: Affordable Solutions for Homes and SMBs. Solutions and Other Documents to Characterize
Your Purchase, In Relation To Affordable Solutions for Homes and SMBs Today’s fast-paced lifestyle means many people spend
a considerable amount of time in a mobile state, going bet (...)
Excerpt related to
video contact center:
Peace of Mind through Surveillance: Affordable Solutions for Homes and SMBs. Solutions and Other Documents to Characterize
Your Purchase, In Relati...
Published:
2010-03-11
-
Excerpt related to
video contact center:
... Web-based training (WBT), computer-based training (CBT), video, and asynchronous and
... program, Saba operates a content developers’ resource center and testing ...
Published:
2011-09-07
-
Excerpt related to
video contact center:
... depict the “anywhere, anytime, anyhow “retail experience (accompanying video here):
... in multiple ways (eg, via Internet chat, call center conversations, etc ...
Published:
2011-04-13
-
Abstract:
Your Challenge: Get Decision Makers' Approval for Choosing a Server Virtualization Technology. Specific, Measurable, Achievable,
Relevant and Time-Bound. The playing field for server virtualization has become much more crowded over the last few years.
It can be very time-consuming to digest each vendor’ (...)
Excerpt related to
video contact center:
Your Challenge: Get Decision Makers' Approval for Choosing a Server Virtualization Technology. Specific, Measurable, Achievable,
Relevant and Time-...
Published:
2010-03-11
-
Abstract:
Social CRM: Customer Relationship Management in the Age of the Socially-Empowered Customer. Find Free Guidelines and Other
Solutions to Define Your Acquisition In Relation To Social CRM. Most of your customers and prospects expect you to be involved
in social media—and they’ll be more likely to do (...)
Excerpt related to
video contact center:
Social CRM: Customer Relationship Management in the Age of the Socially-Empowered Customer. Find Free Guidelines and Other
Solutions to Define Your...
Published:
2010-03-11
-
Abstract:
Social Media and Customer Experience Feedback.Search for Articles and Other Solutions to Characterize Your Comparison In Relation
To Social Media and Customer Experience Feedback. Twitter, Facebook, LinkedIn, and blogs are just a few Internet services
that make up the new growing digital world called soci (...)
Excerpt related to
video contact center:
Social Media and Customer Experience Feedback.Search for Articles and Other Solutions to Characterize Your Comparison In Relation
To Social Media a...
Published:
2010-03-11