-
Abstract:
TEC principal analyst P.J. Jakovljevic reviews the functional and strategic details that make Emptoris solutions for spend
analysis, supplier lifecycle management, and services procurement successful. Since its founding in 1999, Emptoris has evolved
into a world leader in strategic supply, category spend, (...)
Excerpt related to
wireless help desk:
TEC principal analyst PJ Jakovljevic reviews the functional and strategic details that make Emptoris solutions for spend analysis,
supplier lifec...
Published:
2012-01-10
-
Abstract:
Learn how protect your enterprise with Symantec Hosted Services Web Security.Read free Technology Evaluation Centers whitepapers.
When cyber-criminals stage attacks on businesses with covert malware, spam, and scams that drain employee productivity, users
aren’t aware they’ve been victimized. Rich med (...)
Excerpt related to
wireless help desk:
The Tangled Web: Silent Threats and Invisible Enemies. Source: Symantec. Document Type: White Paper Description: When cyber-criminals
...
Published:
2010-03-11
-
Abstract:
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled
by a set of applications that support customer-facing functions and management decision making. That may capture the essence
of what CRM is, but it does not begin to capture why (...)
Excerpt related to
wireless help desk:
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled
by a set of applic...
Published:
2004-11-08
-
Abstract:
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled
by a set of applications that support customer-facing functions and management decision making. That may capture the essence
of what CRM is, but it does not begin to capture why (...)
Excerpt related to
wireless help desk:
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled
by a set of applic...
Published:
2004-11-08
-
Abstract:
Job Scheduling Evaluation Checklist. Documents and Other System to Use In Your Organization about Job Scheduling Evaluation
Checklist. When buying a job scheduling solution, you should gather as much information as possible to make an objective comparison
of competitive products’ key capabilities. Seek (...)
Excerpt related to
wireless help desk:
Job Scheduling Evaluation Checklist. Documents and Other System to Use In Your Organization about Job Scheduling Evaluation
Checklist. When buying ...
Published:
2010-03-11
-
Abstract:
Study Reveals Top 10 Requirements for Improving Event Resolution in IT. IT White Papers and Other Computer Software to Use
In Your Dynamic System Related To Top 10 Requirements for Improving Event Resolution in IT. A survey of existing IT event
resolution processes suggests organizations are unsatisfied (...)
Excerpt related to
wireless help desk:
Study Reveals Top 10 Requirements for Improving Event Resolution in IT. IT White Papers and Other Computer Software to Use
In Your Dynamic System R...
Published:
2010-03-11
-
Abstract:
With the advent of voice over Internet protocol (VoIP) and virtual private branch exchange (PBX), phone calls are treated
more like e-mail—with no loss of connection quality. Now, are you looking to update with a phone system that can grow with
you, and allow for a remote data center? Find out how to g (...)
Excerpt related to
wireless help desk:
Four Keys to Choosing Your Next Business Phone System. Source: Vendor Guru. Document Type: Outside Link Description: With
the advent ...
Published:
2010-03-11
-
Abstract:
10 Steps to Purchasing a Web Conferencing Solution. Find the Software Information You're Looking for about Web Conferencing
Solution. Before you commit to a web conferencing solution, you should answer several questions about what your organization
wants to accomplish with an online collaboration tool. It (...)
Excerpt related to
wireless help desk:
10 Steps to Purchasing a Web Conferencing Solution. Find the Software Information You're Looking for about Web Conferencing
Solution. Before you co...
Published:
2010-03-11
-
Abstract:
Powerful strategies for taking charge of Smart Enterprise Single Sign-on (ESSO).Read our free whitepaper!No obligation ever!
The increasing number of passwords actually decrease productivity and present a security risk when people get frustrated and
write their passwords on a sticky note. This means the a (...)
Excerpt related to
wireless help desk:
Powerful strategies for taking charge of Smart Enterprise Single Sign-on (ESSO).Read our free whitepaper!No obligation ever!
The increasing number ...
Published:
2010-03-11
-
Abstract:
The new metrics of customer profitability, lifetime value, and wallet share are needed to supplement the traditional metrics
of market share and penetration. Typical functional components of marketing automation include customer data cleansing and
analysis tools, and campaign management systems. (...)
Excerpt related to
wireless help desk:
The new metrics of customer profitability, lifetime value, and wallet share are needed to supplement the traditional metrics
of market share and p...
Published:
2005-08-16
-
Abstract:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado CRM Solutions. Surado positions itself high in many functional areas, against many mid-market software
vendors such as SalesLogix, Epicor, Microsoft CRM, Kana, (...)
Excerpt related to
wireless help desk:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado C...
Published:
2003-10-16
-
Excerpt related to
wireless help desk:
... Through wireless devices running the MobileStore application, store managers and sales
... which will provide implementation, training and help desk and support
...
Published:
2008-02-04
-
Abstract:
During the last twenty years, businesses migrated from vertical integration to a virtual model, outsourcing all their non-core
functions. This has created challenges in aligning the strategies and activities of all these functions dispersed across the
supply chain, each in separate legal entities. The ne (...)
Excerpt related to
wireless help desk:
During the last twenty years, businesses migrated from vertical integration to a virtual model, outsourcing all their non-core
functions. This has...
Published:
2005-05-20
-
Abstract:
Palm, Inc. announced a new initiative to help designers and developers increase the quantity and speed of bringing Palm-based
products to market. (...)
Excerpt related to
wireless help desk:
... the same apps run both on their desk and in ... of this initiative
will, in part, help determine whether ... monochrome displays and their lack of wireless
support. ...
Published:
2000-12-12
-
Abstract:
On June 14th, Nortel Networks unveiled their Comprehensive Service Management Solution for the ASP Market. They've assembled
an interesting portfolio of applications designed to support Application Service Providers. (...)
Excerpt related to
wireless help desk:
On June 14th, Nortel Networks unveiled their Comprehensive Service Management Solution for the ASP Market. They've assembled
an interesting portf...
Published:
2000-07-07
-
Abstract:
Business Agility for Communication Services Providers: a Few Simple Steps are a Great Way to Start. Download Free Technology
Study White Papers In Relation to Business Agility for Communication Services Providers. In today’s market, customers have
no patience for companies that let their size and comple (...)
Excerpt related to
wireless help desk:
Business Agility for Communication Services Providers: a Few Simple Steps are a Great Way to Start. Download Free Technology
Study White Papers In ...
Published:
2010-03-11
-
Excerpt related to
wireless help desk:
... These offerings typically include help desk, customer call center,
spare parts management ... CRM) strategies have birthed new wired and wireless field services
...
Published:
2010-03-16
-
Abstract:
MAPICS, one of the leading mid-market ERP vendors, has significantly expanded its product offering during 2000. On June 15,
MAPICS announced the release of XA 6.0, the latest version of its flagship AS/400-based Extended Enterprise Application (EEA).
Earlier, on May 9, MAPICS announced the delivery of it (...)
Excerpt related to
wireless help desk:
MAPICS, one of the leading mid-market ERP vendors, has significantly expanded its product offering during 2000. On June 15,
MAPICS announced the r...
Published:
2000-07-19
-
Abstract:
Front-to-Back-Office Integration : Improving Your Customer Life Cycle Management. Find Out IT Solutions and Other Information
Associated with Customer Life Cycle Management. Research shows that back-office connectivity is not addressed by many customer
relationship management (CRM) solutions—meaning (...)
Excerpt related to
wireless help desk:
Front-to-Back-Office Integration : Improving Your Customer Life Cycle Management. Find Out IT Solutions and Other Information
Associated with Custo...
Published:
2010-03-11
-
Abstract:
Evaluating the cost of outsourcing can be challenging because most organizations cannot fully estimate the financial impact
of such a decision. (...)
Excerpt related to
wireless help desk:
Evaluating the cost of outsourcing can be challenging because most organizations cannot fully estimate the financial impact
of such a decision.
Published:
2002-04-09